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Evening Call Center Representative Jobs (NOW HIRING)

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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How much do evening call center representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for evening call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Evening Call Center Representatives?

Evening Call Center Representatives are customer service professionals who handle incoming or outgoing calls for a company during evening hours, typically after regular business hours. Their primary responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. They may work for various industries, such as telecommunications, healthcare, finance, or retail, and are essential for providing support to customers who need assistance outside of standard daytime shifts. Strong communication skills, patience, and the ability to work independently are key qualities for this role.

What are some common challenges faced by Evening Call Center Representatives and how can they be managed?

Evening Call Center Representatives often encounter challenges such as handling high call volumes during peak hours, addressing customer issues that may arise after regular business hours, and maintaining energy and focus during late shifts. To manage these challenges, it's important to practice effective time management, take scheduled breaks, and utilize available support from supervisors and team leads. Building strong communication skills and staying adaptable also help representatives resolve customer concerns efficiently while maintaining a positive attitude, even during demanding periods.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry tools is often required. Outstanding active listening, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These skills and qualities are essential to ensure effective customer service, resolve issues efficiently, and maintain a positive company image during off-peak hours.
What cities are hiring for Evening Call Center Representative jobs? Cities with the most Evening Call Center Representative job openings:
What are the most commonly searched types of Call Center Representative jobs? The most popular types of Call Center Representative jobs are:
What states have the most Evening Call Center Representative jobs? States with the most job openings for Evening Call Center Representative jobs include:
Evening Call Center Representative jobs near you
Infographic showing various Evening Call Center Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

All Weather Seal of West Michigan Inc

Grand Rapids, MI • On-site

$15 - $50/hr

Full-time, Part-time

Posted 26 days ago

Job description

Description:

Call Center Representative

Location: Wyoming, MI
Job Type: Full-Time & Part-Time
Pay: $15–$50/hour (Base Pay + Uncapped Performance Bonuses)


Award Winning: 2026 Best and Brightest Company to Work For


All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!

Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses)
  • Paid Training – No experience required
  • Performance-Based Bonuses with Unlimited Earning Potential
  • Flexible Full-Time & Part-Time Schedules
  • Evening and Weekend Shifts Available
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership
  • Fun, Positive, Team-Oriented Work Environment
  • Ongoing Coaching and Professional Development
  • Employee Benefits Available for Full-Time Team Members
  • Established Company with Over 40 Years of Success

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.

Responsibilities include:

  • Contact homeowners who have previously requested information about our services
  • Schedule appointments for free in-home consultations
  • Answer customer questions and provide excellent service
  • Build rapport and create positive customer experiences
  • Accurately document customer conversations in our CRM
  • Meet individual and team performance goals
  • Participate in ongoing training and coaching
  • Work collaboratively in a fast-paced call center environment

What We're Looking For

  • Positive attitude and strong work ethic
  • Excellent communication and listening skills
  • Friendly, outgoing personality
  • Customer service or call center experience is helpful but not required
  • Comfortable speaking on the phone throughout the day
  • Basic computer skills
  • Coachable and eager to learn
  • Reliable attendance
  • Ability to work evening and/or weekend shifts

About All Weather Seal

For over 40 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.



Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

#ZR

Requirements: