ZipRecruiter

Log In

1

Evening Call Center Representative Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsEvening Call Center Representative Jobs

Evening Call Center Representative information

See salary details

$10

$17

$25

How much do evening call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for evening call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an evening call center representative?

Evening Call Center Representatives are customer service professionals who handle incoming or outgoing calls for a company during evening hours, typically after regular business hours. Their primary responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. They may work for various industries, such as telecommunications, healthcare, finance, or retail, and are essential for providing support to customers who need assistance outside of standard daytime shifts. Strong communication skills, patience, and the ability to work independently are key qualities for this role.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry tools is often required. Outstanding active listening, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These skills and qualities are essential to ensure effective customer service, resolve issues efficiently, and maintain a positive company image during off-peak hours.

What are some common challenges faced by evening call center representatives and how can they be managed?

Evening Call Center Representatives often encounter challenges such as handling high call volumes during peak hours, addressing customer issues that may arise after regular business hours, and maintaining energy and focus during late shifts. To manage these challenges, it's important to practice effective time management, take scheduled breaks, and utilize available support from supervisors and team leads. Building strong communication skills and staying adaptable also help representatives resolve customer concerns efficiently while maintaining a positive attitude, even during demanding periods.

What cities are hiring for Evening Call Center Representative jobs?

Cities with the most Evening Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Evening Call Center Representative jobs?

States with the most job openings for Evening Call Center Representative jobs include:

Evening Call Center Representative jobs near you
Infographic showing various Evening Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep/Sr. Call Center Rep

New Mexico Gas Company

Albuquerque, NM • On-site

$48K - $60K/yr

Other

Posted 9 days ago

New Mexico Gas Company rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description


This position will be open to internal and external candidates and will close on Friday, August 14, 2026.

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the successful candidate.

About This Opportunity
Are you looking to contribute to company success by using a broad range of expertise to help customers around the state? Do you like working in a fast-paced setting where your ability to solve problems can really make a difference? If that sounds like you, we'd love for you to be part of our team as a Call Center Representative. The Call Center Rep will work with our customers to provide professional and courteous customer service to New Mexico Gas users.

Primary Duties and Responsibilities
This list does not reflect the job duties in their entirety.

  • Answers inbound phone calls from customers regarding billing inquiries and audits, account adjustments, in house credit and collections, resolutions of energy diversion cases, available rate options, debt payment, conservation, weatherization, service connections, orders, disconnections, or transfers, and dispatching and conflict resolution.
  • Completes all customer service training and assessments and develops proficiency in the majority of customer service technical transactions for customers.
  • Maintains statistical records as needed.
  • Implements existing business practices and advanced field experiences that apply to bad debt recovery, unbilled meters, enforcing deposit policies, and identification of other areas of potential exposure to reduce revenue losses.
  • Actively manages, preps for, and troubleshoots customer disconnections for non-payment and assists in the preparation of customer notices as needed or assigned.
    *Senior Level: Entry Level Duties Plus Additional Responsibilities

Successful Candidate Must Have

  • A high school diploma or GED.
  • 1 year of customer service or call center experience.
  • Senior Call Center Rep: 3 years of experience.

Working Conditions
Call Center Environment

What New Mexico Gas Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply