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Overnight Call Center Representative Jobs (NOW HIRING)

Burjline Builders

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering ...

New

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Burjline Builders

Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand ...

New

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Legacy Parking

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Burjline Builders

Call Center Representative

$25 - $100/hr

Call Centre Representative Schat Communications, a leading provider of advanced wireless internet technology, is seeking a motivated and customer-focused Call Centre Representative to join our team.

New

Malone

Call Center Representative

Jeffersontown, KY · On-site

$19/hr

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

Burjline Builders

Call Center Rep

New York, NY · On-site

$17.50 - $22/hr

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for ...

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Overnight Call Center Representative information

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How much do overnight call center representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for overnight call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

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Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep

Manhattan, NY • On-site

Burjline Builders
See more jobs at Burjline Buildersexternal

$17.75 - $22/hr

Other

Posted 2 days ago

New

Job description

Call Center Representative

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.
Call Center Representative Requirements:
  • High school diploma or equivalent.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Fluency in multiple languages may be desired.

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