ZipRecruiter

Log In

1

Overnight Call Center Representative Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

next page

Showing results 1-20

All JobsOvernight Call Center Representative Jobs

Overnight Call Center Representative information

See salary details

$10

$17

$25

How much do overnight call center representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for overnight call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Overnight Call Center Representative job?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive in the Overnight Call Center Representative position, and why are they important?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an Overnight Call Center Representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

More about Overnight Call Center Representative jobs
What cities are hiring for Overnight Call Center Representative jobs? Cities with the most Overnight Call Center Representative job openings:
What are the most commonly searched types of Call Center Representative jobs? The most popular types of Call Center Representative jobs are:
What states have the most Overnight Call Center Representative jobs? States with the most job openings for Overnight Call Center Representative jobs include:
What job categories do people searching Overnight Call Center Representative jobs look for? The top searched job categories for Overnight Call Center Representative jobs are:
Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Overnight Call Center Rep

Overnight Call Center Rep

Ultimate LLC

Eden Prairie, MN

$21.50/hr

Other

Posted yesterday

Job description

Job Description
Overnight Call Center Rep
Location: Eden Prairie (Minnesota)
Join a 24/7 operations team supporting shipment tracking and logistics for thousands of customers. This is a fast-paced, high-volume overnight role ideal for detail-oriented individuals who thrive in structured, team environments.
Schedule

  • Training (5 weeks): Mon-Fri, 3:30 PM - 12:00 AM
  • Post-training: Primarily overnight shifts (11:30 PM - 8:00 AM), including weekends
  • Candidates should expect to remain on night shift for ~1 year
  • Pay: $21.50/hr
Responsibilities
  • Track shipments, create and manage orders, and update load information
  • Respond to customer and carrier inquiries (primarily email and phone)
  • Follow SOPs to ensure accurate and timely execution
  • Monitor inboxes and task queues in a high-volume environment
  • Document updates and escalate issues as needed
Qualifications
Required:
  • High school diploma or GED
  • Customer service experience
  • Ability to work overnight/weekend shifts
Preferred:
  • Logistics, call center, or dispatch experience (retail, hospitality, food & beverage industries ok)
  • Microsoft Office proficiency
  • Strong attention to detail and communication skills
Additional Details
  • Structured training and growth opportunities
  • Contract-to-hire potential

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -062026-423812

Apply