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Overnight Call Center Representative Jobs (NOW HIRING)

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

... Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

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How much do overnight call center representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for overnight call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Overnight Call Center Representative job?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive in the Overnight Call Center Representative position, and why are they important?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an Overnight Call Center Representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

More about Overnight Call Center Representative jobs
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Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Overnight Call Center Representative NRH

MAP Communications

North Richland Hills, TX

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

MAP Communications rating

6.5

Company rating: 6.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

27th of 70 rated call and contact centers

Job description

Overnight Call Center Representative: Your Journey Starts Here!
Location: North Richland Hills

Map Communications is eagerly seeking Overnight Call Center Representatives to join our dynamic and rapidly growing team! We're not just answering calls; we're building connections and providing essential support for a diverse range of clients, from bustling medical offices to vibrant apartment complexes and esteemed professional services.

At Map Communications, you'll discover a truly special place to grow your career. We pride ourselves on cultivating supportive, compassionate, and collaborative teams where every voice is valued, and teamwork truly makes the dream work. If you're someone who thrives in a fast-paced yet incredibly rewarding environment, ready to exceed client expectations with every interaction, then we're looking for you!

Embrace Your Role:

  • Be the calm and professional voice that warmly greets every caller, turning queries into positive experiences.
  • Become a master at attentively gathering and precisely relaying vital information, ensuring every message is perfectly understood and delivered.
  • Dive into our system with confidence, meticulously verifying and entering details that keep our operations smooth, and our clients delighted.

What You Bring to the Table:

  • A naturally welcoming voice and an uplifting, positive tone that can brighten anyone's night.
  • A strong command of the English language, with a keen eye for spelling and grammar that ensures crystal-clear communication.
  • Comfort and familiarity navigating a Windows-based computer environment.
  • The ability to type 35 words per minute or more, keeping pace with the flow of conversation.
  • A commitment to excellent attendance, showing up ready to shine.
  • Availability to manage one weekend day

No prior experience? No problem! We believe in nurturing talent. We provide comprehensive, hands-on training in a positive, encouraging team environment, designed precisely for your success. We're here to equip you with all the tools and confidence you need to excel!

Beyond the Hourly Rate: Our Full-Time Perks!

We value our team members immensely, and it shows in our robust benefits package, crafted to support your well-being and future:

  • Employee Stock Ownership: Become a true stakeholder in our collective success!
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation: Take the time you need to recharge and enjoy life.
  • Traditional 401K with Company Matching: Invest in your future with our support.
  • Free Life Insurance Policy: Peace of mind for you and your loved ones.
  • Legal Assistance: Access to support when you need it most.

Compensation: $17.50 per hour

Shift:

  • Full-Time, 40 hours, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)
  • Training will last approximately one week. On your second week, you will move to your new set schedule

Ready to Begin Your Rewarding Career Journey?

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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