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Remote Call Center Representative Jobs (NOW HIRING)

Brandcoven

Call Center Representative

Atlanta, GA · Remote

$15.50 - $19.25/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading ...

Brandcoven

Call Center Representative I

Richmond, VA · Remote

$15.75 - $19.75/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time BrandCoven is a leading ...

Brandcoven

Call Center Representative I

Manhattan, NY · Remote

$17.75 - $22/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time BrandCoven is a leading ...

ESR Inc

Call Center Representative

Manhattan, NY · Remote

$17.75 - $22/hr

We are seeking a reliable and customer-focused Remote Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, assist customers with questions or ...

ESR Inc

Call Center Representative

Hartford, CT · Remote

$16.25 - $20.25/hr

We are seeking a reliable and customer-focused Remote Call Center Representative to join our team. In this role, you will handle inbound and/or outbound calls, assist customers with questions or ...

Globe Life

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Alabama Remote Call Center Representative

Birmingham, AL · Remote

$1K - $4K/wk

The Alabama Remote Call Center Representative will work in an outbound call environment, engaging with customers to provide support and share product information. This role involves managing customer ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

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How much do remote call center representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

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Remote Call Center Representative jobs near you

Healthcare Call Center Representative - Remote

Downtown Physical Therapy & Rehab.

Saint Petersburg, FL • Remote

$15.25 - $19/hr

Full-time, Part-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Healthcare Call Center Representative - Remote St. Petersburg, FL, USA Healthcare Call Center Department About the job Healthcare Call Center Representative - Remote Job Title: Remote Call Center Representative Location: Remote Company: Downtown Physical Therapy and Rehab Job Type: Full-Time / Part-Time Department: Patient Services / Front Desk Support About Us: Downtown Physical Therapy and Rehab is a leading outpatient clinic committed to helping patients recover, heal, and achieve optimal physical health. Our team provides personalized care through evidence-based treatment plans in a supportive and welcoming environment.

As our practice continues to grow, we are looking for a compassionate and efficient Remote Call Center Representative to be the voice of our clinic and support our patients from the very first phone call. Job Summary: The Remote Call Center Representative is responsible for managing inbound and outbound calls, assisting patients with scheduling, insurance verification, and general inquiries, and ensuring an exceptional patient experience with every interaction. This role plays a vital part in maintaining smooth operations and supporting our front desk and clinical team.

Key Responsibilities: Answer incoming calls in a timely and professional manner. Schedule, confirm, and reschedule patient appointments using our EMR system. Provide accurate information about clinic services, insurance coverage, and appointment availability.

Conduct patient intake over the phone and verify insurance eligibility and authorizations when necessary. Follow up on patient no-shows and appointment cancellations. Route calls and messages to appropriate staff or departments.

Maintain accurate and up-to-date patient records. Deliver excellent customer service and resolve patient concerns with empathy and efficiency. Assist with administrative tasks as needed to support clinic operations.

Requirements: High school diploma or equivalent required; associate degree or higher preferred. Minimum 1 year of experience in a medical or call center environment. Familiarity with physical therapy or medical office settings is a plus.

Proficiency in using EMR systems, Microsoft Office, and phone systems. Strong communication and interpersonal skills. Ability to multitask, stay organized, and work independently.

Comfortable working in a remote environment with reliable internet access. What We Offer: Competitive salary based on experience. Opportunities for professional development and growth.

A collaborative and supportive team environment. Opportunities for career growth in the healthcare industry Health benefits (for full-time employees). Paid time off and holidays.

Join us and become a trusted voice for patients on their journey to recovery! To apply, please submit your resume and a brief cover letter highlighting your customer service experience. Downtown Physical Therapy and Rehab is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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