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Remote Call Center Representative Jobs in California

River City Bank

Call Center Representative

Sacramento, CA · On-site +1

$23/hr

Advises management of irregular or recurring problems and suggests improvements to improve the service provided by the call center. * Follows established bank policies, procedures, and guidelines for ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

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How much do remote call center representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What are the most commonly searched types of Call Center Representative jobs in California? The most popular types of Call Center Representative jobs in California are:
What are popular job titles related to Remote Call Center Representative jobs in California? For Remote Call Center Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representative jobs in California look for? The top searched job categories for Remote Call Center Representative jobs in California are:
What cities in California are hiring for Remote Call Center Representative jobs? Cities in California with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in California as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.
Call Center Representative I

Call Center Representative I

MemorialCare Long Beach Medical Center

Fountain Valley, CA • Remote

$20.75/hr

Full-time

Medical

Re-posted 10 days ago

MemorialCare rating

8.1

Company rating: 8.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

68th of 886 rated healthcare providers

Job description

Title: Call Center Representative/Call Agent I

Location: Fountain Valley

Department: Navigation Center

Status: Full-Time/Predominantly Remote

Shift: This will be a remote position AFTER the onsite training period.  This position is for a Monday thru Thursday schedule 930a-6p and Sunday 930p-6p once training is completed and navigator is working from home.

Pay Range: $20.75/hr - $29.47/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Purpose Statement / Position Summary

To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues.

Essential Functions and Responsibilities of the Job

        Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues. 

        Prioritize service and customer experience within each interaction.

        Ensure unforgettable guest experiences through unmatched service.

        Demonstrates strong guest-focused engagement over the phone, email, and chat.

        Demonstrates effective communication, interpersonal, written and verbal skills.

        Strong organizational skills.

        Must be able to multi-task and maintain calm demeanor.

        Must possess problem resolution and follow through skills.

        Knowledge of managed care and the business segments.

        Knowledge and ability to schedule reservations for patients/family.

        Be at work and be on time.

        Follow company policies, procedures and directives.

        Interact in a positive and constructive manner.

        Prioritize and multitask.

Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

·        1-2 years customer service experience or other related guest-focused engagement preferred.

·        Call center experience necessary in a fast-paced setting.

·        Excellent computer and typing skills are necessary. Use and knowledge of Windows, Microsoft Office, and Outlook (operates PC with speed and accuracy)

·        Some medical terminology preferred.

·        Spanish speaking a plus.

 

Education 

·        High School diploma, GED required.

What MemorialCare employees say

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