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Google Call Center Jobs in California (NOW HIRING)

Call Center Lead

Sky Valley, CA · On-site

$25 - $30/hr

Utilize Google Sheets for data processing and analysis. Qualifications amp; Skills 3+ years of experience in call center management, sales leadership, or hospitality reservations. Proven ability to ...

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Call Center Sales Representative

Brentwood, CA · On-site

$17.50 - $22/hr

Call Center Sales Representative (In-Office) Direct Protection Security, Inc. is a leading ADT ... Recently, we partnered with Google to bring cutting-edge smart home and security solutions to ...

Call Center Manager

Los Angeles, CA · On-site

$33.65 - $48.08/hr

Position Summary The Call Center Manager is responsible for leading the daily operations of the ... Manage all inbound leads from various marketing sources, including Google, Yelp, Podium, Angi ...

New

Call Center Manager

Los Angeles, CA · On-site

$70K - $100K/yr

Position Summary The Call Center Manager is responsible for leading the daily operations of the ... Manage all inbound leads from various marketing sources, including Google, Yelp, Podium, Angi ...

New

CALL CENTER LEAD STATUS: NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION ... Experience working on computers and knowledge of Google software products. RESPONSIBILITIES:

CALL CENTER LEAD STATUS: NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION ... Google software products. RESPONSIBILITIES: • Schedules patient appointments appropriately ...

CALL CENTER LEAD STATUS: NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION ... Google software products. RESPONSIBILITIES: • Schedules patient appointments appropriately ...

call Center Specialist

Folsom, CA

$18 - $22.50/hr

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

call Center Specialist

Folsom, CA · On-site

$18 - $22.50/hr

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

call Center Specialist

Folsom, CA

$18 - $22.50/hr

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

BDC/Call Center

Fresno, CA · On-site

$18/hr

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

BDC/Call Center

Fresno, CA · On-site

$18/hr

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

BDC/Call Center

Fresno, CA · On-site

$18/hr

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

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Showing results 1-20

Google Call Center information

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the most commonly searched types of Google Call Center jobs in California?

The most popular types of Google Call Center jobs in California are:

Infographic showing various Google Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Call Center Representative

Liberty Military Housing

San Diego, CA • On-site

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Liberty Military Housing rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

144th of 204 rated real estate companies


Job description

Overview
Liberty Military Housing - Own your passion for service!
About Liberty Military Housing
Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We're seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you're ready to grow your career and become an employee owner, explore our current opportunities today.
What We Provide You:
Liberty Military Housing is committed to supporting our team members in every aspect of life-from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes:
  • Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
  • Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
  • 401(k) Retirement Plan with Company Match
  • Education Reimbursement up to $5,250 per year
  • Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
  • Wellness Benefits, including free gym access and additional wellness programs
  • Quarterly & Monthly Bonus Incentives
  • Career Growth Opportunities, Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future
  • Life and AD&D Insurance

Responsibilities
A Day in the Life of a Call Center Representative:
As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. You will also provide administrative support to the district offices nationwide.
Your Responsibilities include, but not limited to:
  • Acts as a conduit for maintenance requests that have errors/concerns and ensures they are brought to the attention of the National Call Center Manager to ensure the proper resolution/review.
  • Effectively communicates with the National Call Center Manager/Immediate Supervisor(s) concerning any resident/employee concerns, comments and needs.
  • Attends monthly call monitoring with Quality Assurance Supervisor to measure performance as directed by the National Call Center Manager.
  • Participates in dispatch schedule to ensure all messages from answering service are responded to correctly and entered in a timely manner.
  • Ensures that company property is not taken or damaged in any way.
  • Maintains a service level of 70% or higher when answering calls within 30 seconds or less.
  • Maintains an average of 5% total calls as compared to all weekly answered calls.
  • Maintains a satisfactory attendance record with minimal tardiness, call outs and unpaid leave.
  • Assists immediate Supervisor with updating and maintaining daily the HOT Items Board and binder.
  • Immediately contacts emergency maintenance personnel as any emergency maintenance situation develops per LMH guidelines.
  • Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager. Follows applicable emergency procedures.
  • Assists National Call Center Manager/Supervisor(s)/Team Lead with special projects as needed.
  • Participates in monthly call coaching goals as outlined by the QA Supervisor and Supervisor/Team Lead.
  • Participates in monthly and any "as needed" training workshops as directed by the National Call Center Manager/Training Supervisor.
  • Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
  • Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Google, Gmail, call center software and other company-related systems).
  • Performs other duties as necessary.

Qualifications
What You Need for Success:
  • High school diploma or GED required.
  • Minimum 6 - 12 months of customer service experience required.
  • Flexible schedule to include weekends and/or evenings (weekends required).
  • Call Center and data experience required.
  • Customer-focused attitude and willingness to serve customers.
  • Must have an understanding of resident needs, knowledge of property locations, and general knowledge of maintenance service categories.
  • Excellent verbal skills and exceptional listening, questioning and call control techniques.
  • Aptitude to handle challenging telephone call situations.
  • Ability to accurately and efficiently process information and tasks
  • Excellent computer (MS Office - Word, Excel and Outlook) and typing (minimum 35 wpm) proficiencies and experience with VoIP phone systems.

Pay Range: $21.00- $24.50

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