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Google Call Center Jobs in California (NOW HIRING)

Sky Resorts

Call Center Lead

Sky Valley, CA · On-site

$25 - $30/hr

Utilize Google Sheets for data processing and analysis. Qualifications amp; Skills 3+ years of experience in call center management, sales leadership, or hospitality reservations. Proven ability to ...

Direct Protection Security Inc.

Be Seen First

Call Center Sales Representative

Brentwood, CA · On-site

$17.50 - $22/hr

Call Center Sales Representative (In-Office) Direct Protection Security, Inc. is a leading ADT ... Recently, we partnered with Google to bring cutting-edge smart home and security solutions to ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to ... Google software products. RESPONSIBILITIES: • Schedules patient appointments appropriately ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to ... Google software products. RESPONSIBILITIES: • Schedules patient appointments appropriately ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

CALL CENTER LEAD STATUS: NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION ... Experience working on computers and knowledge of Google software products. RESPONSIBILITIES:

Folsom Chevrolet

call Center Specialist

Folsom, CA · On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

Folsom Chevrolet

call Center Specialist

Folsom, CA

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

Folsom Chevrolet

call Center Specialist

Folsom, CA

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER ... Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

Stevens Creek Toyota

BDC/Call Center

Fresno, CA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call center, customer service, or automotive BDC experience is a plus. * Bilingual skills (English/Spanish or ...

Appsolutely Media LLC

Sales Opener

Santa Ana, CA · On-site

Search Engine Optimization Opener ( call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type ...

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Google Call Center information

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

What are the most commonly searched types of Google Call Center jobs in California? The most popular types of Google Call Center jobs in California are:
What are popular job titles related to Google Call Center jobs in California? For Google Call Center jobs in California, the most frequently searched job titles are:
What job categories do people searching Google Call Center jobs in California look for? The top searched job categories for Google Call Center jobs in California are:
Google Call Center jobs near you
Infographic showing various Google Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Lead

Sky Resorts

Sky Valley, CA • On-site

$25 - $30/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking a motivated Call Center Lead to oversee our call center operations and drive revenue growth for Sky Resorts. This individual will be responsible for leading a team of call center agents, optimizing sales strategies, and ensuring that underperforming properties receive targeted focus. The ideal candidate will be adept at learning software systems, call center management, and sales coaching to enhance team performance.

Key Responsibilities

Answering Phone Calls
Answering the phone by the second ring
Effectively cross-sell and upsell RV sites/rental homes and additional nights
Collaborate closely with the on site staff to maintain accurate information about resort specific situations as they arise
Actively listen to customers' needs and set guest expectations to appropriately match the property they will be visiting
Choose appropriate RV sites according to the length and type of RV
Manage the internal reservation grid to efficiently maximize the total number of reservations
Leverage your persuasive abilities to promote longer stays, special packages, and unique offerings that cater to diverse customer interests.
Maintain a proactive follow-up approach to ensure customer satisfaction and gather valuable feedback in order to become the customer’s favorite RV resort.
Collaborate with the customer support team to address post-stay feedback and improve the overall customer experience.
Set goals around total reservations and revenue taken
Inbound and outbound phone calls
Call Center Management amp; Performance Optimization

Oversee the daily operations of the call center, ensuring efficiency and high-quality guest interactions.
Must collaborate effectively with on-property front desk teams and management to ensure smooth and seamless customer handoffs.
Monitor and analyze reservation trends to determine which properties need additional revenue focus.
Develop and implement targeted sales strategies to drive occupancy and revenue at struggling properties.
Set and track performance goals for the call center team to enhance booking conversions and guest satisfaction.
Regularly review call center data and performance reports to identify opportunities for improvement.
Develop systems for efficiency and procedures going between the front desk and the call center.
Sales Coaching amp; Staff Development

Listen to recorded calls to assess performance, identify training opportunities, and provide constructive feedback.
Coach call center agents and on-property front desk teams to improve sales techniques and guest interactions.
Conduct regular training sessions on sales tactics, effective communication, and RMS software utilization for both the call center and front desk teams.
Implement best practices to improve call handling, upselling strategies, and overall customer experience.
Set clear performance goals by establishing targets for revenue and conversions
Software amp; Process Management

Maintain a working knowledge of rates and inventory in the reservation management software to ensure accuracy and optimization.
Work closely with the marketing team to adjust pricing strategies as needed.
Ensure that all team members are proficient in utilizing the reservation software for reservations and revenue tracking.
Have a working and detailed knowledge of property rates and dynamic pricing.
Utilize Google Sheets for data processing and analysis.
Qualifications amp; Skills

3+ years of experience in call center management, sales leadership, or hospitality reservations.
Proven ability to analyze data and make data-driven decisions to improve revenue performance.
Experience in coaching and developing sales teams to meet and exceed performance goals.
Excellent verbal and written communication skills.
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
Strong problem-solving skills and the ability to implement strategic initiatives.
About Sky Resorts

Sky Resorts manages RV parks and manufactured home communities with a mission to create environments that enhance lives. We consider it our calling to craft places where families make memories, retirees enjoy their best years, and individuals find stress-free getaways. Our properties include Sky Valley Resort and Caliente Springs in Desert Hot Springs, CA; Arizona Oasis in Ehrenberg, AZ; Ocotillo RV Resort in Ocotillo Wells, CA; Desert Gardens in Quartzsite, AZ; Pine Pond Homes in Petoskey, MI; and Black Meadow Landing in Black Meadow Landing, CA. As we strive towards our goal of 10,000 sites in 10 years, we are committed to fostering vibrant communities and providing exceptional experiences for our guests and residents.
Why Join Sky Resorts?

Opportunity to lead a team and make a direct impact on company revenue.
Work in a dynamic, fast-growing company with a commitment to excellence.
Supportive and team-oriented company culture.
If you are passionate about sales, hospitality, and leading high-performing teams, we’d love to hear from you! Apply today to become the Call Center Lead at Sky Resorts.
Compensation is between $25-$30 depending on experience.
This is a Remote position. Preference will be given to candidates located in the Coachella Valley, Inland Empire, High Desert, or Western Arizona regions to allow for occasional on-site visits.

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