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Call Center Weekends Jobs in California (NOW HIRING)

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... and weekends, and be able to resolve conflicts and issues. Job duties include: * Schedule and ...

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

The schedule for this position includes day shifts as well as weekends and weekday evenings, with ... Previous call center experience (required) * Strong, clear, confident phone presence * Excellent ...

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Call Center Weekends information

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What cities in California are hiring for Call Center Weekends jobs?

Cities in California with the most Call Center Weekends job openings:

Infographic showing various Call Center Weekends job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Call Center Representative

Liberty Military Housing

San Diego, CA • On-site

$17 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Liberty Military Housing rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

145th of 205 rated real estate companies


Job description

Overview
Liberty Military Housing - Own your passion for service!
About Liberty Military Housing
Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We're seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you're ready to grow your career and become an employee owner, explore our current opportunities today.
What We Provide You:
Liberty Military Housing is committed to supporting our team members in every aspect of life-from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes:
  • Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
  • Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
  • 401(k) Retirement Plan with Company Match
  • Education Reimbursement up to $5,250 per year
  • Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
  • Wellness Benefits, including free gym access and additional wellness programs
  • Quarterly & Monthly Bonus Incentives
  • Career Growth Opportunities, Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future
  • Life and AD&D Insurance
Responsibilities
A Day in the Life of a Call Center Representative:
As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. You will also provide administrative support to the district offices nationwide.
Your Responsibilities include, but not limited to:
  • Acts as a conduit for maintenance requests that have errors/concerns and ensures they are brought to the attention of the National Call Center Manager to ensure the proper resolution/review.
  • Effectively communicates with the National Call Center Manager/Immediate Supervisor(s) concerning any resident/employee concerns, comments and needs.
  • Attends monthly call monitoring with Quality Assurance Supervisor to measure performance as directed by the National Call Center Manager.
  • Participates in dispatch schedule to ensure all messages from answering service are responded to correctly and entered in a timely manner.
  • Ensures that company property is not taken or damaged in any way.
  • Maintains a service level of 70% or higher when answering calls within 30 seconds or less.
  • Maintains an average of 5% total calls as compared to all weekly answered calls.
  • Maintains a satisfactory attendance record with minimal tardiness, call outs and unpaid leave.
  • Assists immediate Supervisor with updating and maintaining daily the HOT Items Board and binder.
  • Immediately contacts emergency maintenance personnel as any emergency maintenance situation develops per LMH guidelines.
  • Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager. Follows applicable emergency procedures.
  • Assists National Call Center Manager/Supervisor(s)/Team Lead with special projects as needed.
  • Participates in monthly call coaching goals as outlined by the QA Supervisor and Supervisor/Team Lead.
  • Participates in monthly and any "as needed" training workshops as directed by the National Call Center Manager/Training Supervisor.
  • Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
  • Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Google, Gmail, call center software and other company-related systems).
  • Performs other duties as necessary.
Qualifications
What You Need for Success:
  • High school diploma or GED required.
  • Minimum 6 - 12 months of customer service experience required.
  • Flexible schedule to include weekends and/or evenings (weekends required).
  • Call Center and data experience required.
  • Customer-focused attitude and willingness to serve customers.
  • Must have an understanding of resident needs, knowledge of property locations, and general knowledge of maintenance service categories.
  • Excellent verbal skills and exceptional listening, questioning and call control techniques.
  • Aptitude to handle challenging telephone call situations.
  • Ability to accurately and efficiently process information and tasks
  • Excellent computer (MS Office - Word, Excel and Outlook) and typing (minimum 35 wpm) proficiencies and experience with VoIP phone systems.

Pay Range: $21.00- $24.50

What Liberty Military Housing employees say

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