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Call Center Weekends Jobs in California (NOW HIRING)

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for ... Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)

Milan Institute

Call Center Agent

Visalia, CA · On-site

$15.25 - $20/hr

We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal ... Ability to work in shifts, including weekends and holidays if required. * Patience, empathy, and a ...

Parexel

Call Center Agent

Glendale, CA · On-site

$20 - $23/hr

At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for ... Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)

Wilshire Law Firm

Call Center Representative

Los Angeles, CA

$17.25 - $21.50/hr

Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with ... Training & Work Schedule (Includes Holidays & Weekends) * Training Schedule:Monday - Friday from 8 ...

Wilshire Law Firm

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with ... Training & Work Schedule (Includes Holidays & Weekends) * Training Schedule:Monday - Friday from 8 ...

Highlands Energy

Call Center Sales Associate

Fresno, CA · On-site

$17/hr

We have immediate openings for a Bilingual - Call Center Representative at our Fresno call center ... Weekends off Essential Duties and Responsibilities : * Successfully complete the required initial ...

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Call Center Weekends information

What are the key skills and qualifications needed to thrive as a Call Center Weekend Representative, and why are they important?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are Call Center Weekends jobs?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What are popular job titles related to Call Center Weekends jobs in California? For Call Center Weekends jobs in California, the most frequently searched job titles are:
What job categories do people searching Call Center Weekends jobs in California look for? The top searched job categories for Call Center Weekends jobs in California are:
What cities in California are hiring for Call Center Weekends jobs? Cities in California with the most Call Center Weekends job openings:
Call Center Weekends jobs near you
Infographic showing various Call Center Weekends job openings in California as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 2% Temporary, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution.
Call Center Agent

Call Center Agent

Parexel

Glendale, CA • On-site

$20 - $23/hr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Job description

When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Work Location: onsite in Glendale, CA
Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and "first in human" trials are the first step in testing these novel treatments in humans.
At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical Units (EPCUs) are filled on time and are in compliance with all sponsor protocols, Good Clinical Practices (GCPs), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations. The person in this position ensures that all departmental work is timely, efficient, and of the highest quality.
Your Activities:
  • Coordinating all aspects of incoming and outgoing calls and emails as they relate to specific assigned studies
  • Interfacing with the screening team regarding screening appointment dates/times and communicating this information to all relevant call-center personnel
  • Communicating and coordinating status of recruitment efforts within the call-center and initiating any increased efforts to maximize recruitment for assigned studies
  • Providing regular updates to the study team and management on recruitment progress
  • Reviewing clinical trial protocols and developing study specific recruitment documents - e.g., telephone scripts, study fact sheets, call strategies, etc.
  • Telephone screening potential trial volunteers according to study specific telephone scripts and the daily recruitment strategy
  • Handling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system)
  • Scheduling screening appointments and record appropriate volunteer data in ClinBase™
  • Data entry of all communications to the Volunteer Database for assigned studies
  • Participating in team project meetings for regular recruitment updates on assigned studies
  • Undertaking the full range of duties relevant to the management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
  • Maintaining a positive, results orientated work environment
  • Building partnerships and modeling teamwork
  • Communicating to the team in an open, balanced, and objective manner
  • Various other projects/duties as assigned by the Call-Center Manager or Management based on company need

Your Profile:
  • Previous experience working in a high-volume call center setting - managing inbound and outbound calls
  • A flexible attitude with respect to work assignments and new learning
  • Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)
  • High School Diploma required. Bachelor's degree preferred.

Base Pay Range: $20.00 to $23.00 per hour
Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.
In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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About PAREXEL

Sourced by ZipRecruiter

Bring your Data Management expertise to Parexel's Strategic Partnerships. Although we work globally, each partnership we form is deeply personal. We are as dedicated to every aspect of our client's product development as they are - and work closely with client teams in true partnership to understand both challenges and opportunities. At Parexel we are focused on meeting customer and patient needs through collaborative partnership so that we get treatments into the hands of patients who need them most.

Industry

Pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1983

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