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Remote Call Center Representative Jobs in California

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

  • Medical

  • Retirement

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities: * Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ...

Fortuna BMC

Remote Medicare Call Center Agent

Sacramento, CA · On-site +1

$18/hr

  • Medical

Join Fortuna as a full-time Medi-Cal Call Center Agent, supporting members in a high-volume inbound ... Remote; must reside within 50 miles of Sacramento, CA Work hours: Monday-Friday, 8:00 a.m.-5:00 p.m ...

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Representatives will support customers through inbound and outbound communication while maintaining ... Ability to work independently in a remote environment * Professional demeanor with strong attention ...

VOLT

Remote Inbound Insurance Representatives

Sacramento, CA · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you! As an Inbound Insurance Representative, you will:

AnswerNet

Call Center Agent Irwindale ECC

Pasadena, CA · On-site +1

$23.41 - $24.26/hr

Call Center Hours of Operation will be 8:00 AM - 5:00 PM Eastern time, Monday-Friday. Agents will be full-time with a 5-day work week currently; hours are subject to change as per business needs.

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Remote Call Center Representative information

See California salary details

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How much do remote call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in California?

The most popular types of Call Center Representative jobs in California are:

What are popular job titles related to Remote Call Center Representative jobs in California?

For Remote Call Center Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in California look for?

The top searched job categories for Remote Call Center Representative jobs in California are:

What cities in California are hiring for Remote Call Center Representative jobs?

Cities in California with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in California as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Agent - Remote

NVISION Eye Centers

Aliso Viejo, CA • On-site, Remote

$21 - $25/hr

Full-time

Posted 6 days ago

Job description

Overview
NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we provide the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.
This position is responsible for ensuring the consistent delivery of a great patient experience that exceeds the expectations of our callers and our clinic locations. This role will ensure company success by raising conversion rates from initial phone call to consultation as well as the handling of all other call types with empathy and a patient centric focus.
This is a remote position; however you must be located in one of the states we operate in: California, Arizona, Oregon, Nevada, Texas or Utah.
Responsibilities
  • Answer telephone promptly in a polite and professional manner and exceed patient satisfaction.
  • Able to answer questions succinctly and professionally and evaluate when to escalate.
  • Ensure patients are booked for consultation during their first call to NVISION.
  • Presents in a professional and educated manner to all customers, patients, and Dr.'s that call in.
  • Place outbound calls timely and with enthusiasm to assist
  • Research and resolve issues to ensure patient retention and satisfaction.
  • Use sound judgment and empathy in handling calls, especially with upset patients.
  • Schedule appointments correctly - servicing multiple centers.
  • Maintains knowledge of company products and customer service processes
  • Ability to handle a Call Center environment: work quickly and multi-task.

Qualifications
  • 2+ years of experience in high volume call center preferred but willing to train the right person
  • Ophthalmology experience would be helpful but not required.
  • Bilingual is a plus (English/Spanish)

Min
USD $21.00/Hr.
Max
USD $25.00/Hr.

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