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Full Time Call Center Representative Jobs in California

CRA MSO LLC

Call Center Representative

Chula Vista, CA · On-site

$16 - $19.50/hr

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in ... Full-time team members enjoy a benefits package to include 100% employer paid health insurance for ...

CHOC

CALL CENTER REPRESENTATIVE

Vacaville, CA

$17/hr

CHOC Energy Location: 3333 Vaca Valley Parkway, Suite 300, Vacaville, CA 95688 Status: Full-Time - 40 hours per week FLSA Status: Non-Exempt JOB SUMMARY: The Call Center Representative will be ...

Cardinale Auto Group

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

About the Role: We're looking for a friendly and motivated Call Center Representative to join our ... We have both part-time and full-time positions available, offering flexibility to fit your schedule.

Cardinale Group

Call Center Representative

Marina, CA

$17.50 - $22/hr

About the Role: We're looking for a friendly and motivated Call Center Representative to join our ... We have both part-time and full-time positions available, offering flexibility to fit your schedule.

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Full Time Call Center Representative information

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$10

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How much do full time call center representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time call center representative in California is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.95 per hour, depending on experience, location, and employer.

What is a full time call center representative?

Full Time Call Center Representatives are employees who handle customer interactions over the phone or through other communication channels, working a standard full-time schedule. Their primary responsibilities include answering customer inquiries, resolving complaints, providing information about products or services, and documenting customer interactions. These representatives are often the first point of contact for customers and play a crucial role in ensuring customer satisfaction and maintaining a positive company image. Full-time roles typically offer consistent hours, benefits, and opportunities for advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is essential. Patience, resilience, and a positive attitude help you stand out in handling high call volumes and diverse customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction.

What are some common challenges faced by full time call center representatives, and how can they be managed?

Full-time call center representatives often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to changing procedures or products. Managing these challenges typically involves effective stress management techniques, strong communication skills, and utilizing support provided by team leads and supervisors. Most call centers offer regular training and coaching sessions to help representatives stay updated and improve problem-solving skills, fostering a supportive team environment. Taking scheduled breaks and leveraging available resources can also help maintain performance and job satisfaction.

What is the difference between Full Time Call Center Representative vs Part Time Call Center Representative?

AspectFull Time Call Center RepresentativePart Time Call Center Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
BenefitsUsually eligible for benefits like health insurance and paid time offLimited or no benefits
Job ResponsibilitiesSame duties, including customer support and issue resolutionSame duties, often with less training or support
Employment TypeFull-time employmentPart-time employment

Full Time Call Center Representatives work longer hours with benefits and consistent schedules, while Part Time Call Center Representatives have flexible hours with fewer or no benefits. Both roles involve customer service duties within call center environments, but the employment terms differ significantly.

What are the most commonly searched types of Call Center Representative jobs in California?

The most popular types of Call Center Representative jobs in California are:

What cities in California are hiring for Full Time Call Center Representative jobs?

Cities in California with the most Full Time Call Center Representative job openings:

Full Time Call Center Representative jobs near you
Infographic showing various Full Time Call Center Representative job openings in California as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $38,229 per year, or $18.4 per hour.

Call Center Rep

Pacific Central Coast Health Center

Santa Maria, CA

$25 - $28.35/hr

Full-time

Re-posted 20 days ago

Job description


Job Summary and Responsibilities

As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.

Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.

To be successful in this role, you will demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.

Responsibilities:

  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:

  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.
Job Requirements

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Where You'll Work

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California 

Qualifications:

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Employment Type: Full Time

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