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Entry Level Call Center Representative Jobs in California

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Join our team of Exceptional Customer Success Representatives! We're looking for an energetic, professional Call Center Representative to join our growing remodeling company! If you thrive in a fast ...

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives! We are a premier and ...

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

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Entry Level Call Center Representative information

See California salary details

$10

$17

$24

How much do entry level call center representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry level call center representative roles typically do not pay $4,000 a week; such high earnings usually require advanced skills, experience, or specialized roles. High-paying jobs without a degree often include sales, real estate, or certain skilled trades, but earning $4,000 weekly generally involves significant experience or commission-based income. Certifications, strong communication skills, and a proven sales record can help increase earning potential in these fields.

How to apply in a call center with no experience?

Entry level call center representative positions often do not require prior experience; applicants should focus on highlighting strong communication skills, a positive attitude, and basic computer proficiency in their application. Completing relevant training or certifications, such as customer service courses, can improve chances. Applying through online job portals or company websites and demonstrating a willingness to learn are key steps.

How to make 2000 a week working from home?

Entry level call center representatives typically earn between $10 and $20 per hour, making it challenging to reach $2,000 weekly without overtime or multiple shifts. To increase earnings, gaining skills in sales or specialized customer service, working additional hours, or securing higher-paying roles can help, but consistent $2,000 weekly income may require advanced positions or performance-based incentives.

What is an Entry Level Call Center Representative job?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What are the key skills and qualifications needed to thrive in the Entry Level Call Center Representative position, and why are they important?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work at a call center with no experience?

Entry level call center representative positions typically do not require prior experience, as employers often provide training on customer service skills and company systems. Having good communication skills and a positive attitude can help you qualify for these roles, which often involve working with basic computer tools and phone systems.

What does a typical workday look like for an Entry Level Call Center Representative?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the most commonly searched types of Call Center Representative jobs in California? The most popular types of Call Center Representative jobs in California are:
What are popular job titles related to Entry Level Call Center Representative jobs in California? For Entry Level Call Center Representative jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Entry Level Call Center Representative jobs? Cities in California with the most Entry Level Call Center Representative job openings:
Infographic showing various Entry Level Call Center Representative job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.
Call Center Representative Lead

Call Center Representative Lead

Shasta Community Health Center

Anderson, CA • On-site

$24 - $35.10/hr

Full-time

Posted 6 days ago


Shasta Community Health Center rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Description
Base Pay: $24.00 - $35.10 / hour
JOB SUMMARY:
The primary function of the Call Center Representative Lead is to provide supervision, education, direction, and support to the Call Center Representatives. Specifically responsible for ensuring accurate phone procedures and policies are being followed and carried out by Call Center Representatives while maintaining an excellent level of customer service consistent with the CARE model. This includes also monitoring the call volumes and coaching on call quality. Coordinates Call Center functions and works closely with Patient Services Manager in execution of all these responsibilities.
JOB DUTIES AND RESPONSIBILITIES
• Serves as a resource specialist in practice management and EHR systems
• Exemplifies the CARE model and holds Call Center Representatives to that same standard
• Supervises performance of Call Center Representatives in day-to-day operations of the Call Center and of contracted staff
• Orients or supervises orientation of new Call Center Representatives
• Serves as Safety lead for department by maintaining communication by radio with security daily and keeping up to date on safety policy and protocol for department
• Observes Call Center Representatives in performance of daily tasks and educates as necessary.
• Serves as the contact for other department leads and center managers
• Oversight of call center representatives in daily work including answering questions and guidance in processes and changes
• Oversight of breaks and lunch schedule including making sure breaks are taken and lunch taken within appropriate timing
• Assist with weekly phone statistics report Assist with completion of weekly phone call tally reports Oversight of training in the Call Center department including creation of the training schedule and training process in the Call Center
• Maintains a high level of expertise in Call Center policies, systems, and processes
Phones
• Assist with monitoring call volumes with internal monitoring software
• Greets patients in a prompt, courteous, and helpful manner
• Answers telephones, handling calls as needed and taking messages when appropriate
• Maintains appropriate boundaries concerning medical advice, patient triage and priority of communication to clinicians
• refers calls to the triage nurse for all issues outside of routine appointments, refill requests or test result messages
Patient Scheduling
• Accurately schedules patients ensuring that schedule reflects appropriate clinician and effective use of clinical hours
• Monitors no-shows/cancellations for available slots where walk-ins or add-ons can be placed.
• Checks eligibility when scheduling appointments
• Tasks individuals with appropriate duties (i.e., Rx refills, lab results, etc.)
• Check eligibility when scheduling appointments
Other Duties
• Trains staff to be consistent with our mission.
• Maintain accuracy of patient demographics and financial information in current system
• Perform other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
• Excellent people skills and customer service orientation.
• Average proficiency using a computer to accomplish work
• High level of skill in maintaining calm, professional, courteous and helpful demeanor in times of stress
• Skill in making appropriate decisions to benefit patients and meet SCHC objectives
• Ability to prioritize work and complete it on a timely basis with minimal supervision
• Ability to deal with change and seek out opportunities to effect change to promote patient care
• Ability to read, write, understand, and spell English and medical terminology correctly
EDUCATION & EXPERIENCE
• High school diploma or above required
• Typing 35+ WPM or higher.
PREFERRED QUALIFICATIONS
• Previous supervisory or management experience
• Previous experience working in an outpatient clinic or doctor's office.

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