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Entry Level Call Center Representative Jobs in California

Bath Concepts

Call Center Representative

Roseville, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

Bath Concepts

Call Center Representative

Rocklin, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

Bath Concepts

Call Center Representative

Lincoln, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for entry level call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in California?

The most popular types of Call Center Representative jobs in California are:

What are popular job titles related to Entry Level Call Center Representative jobs in California?

For Entry Level Call Center Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in California look for?

The top searched job categories for Entry Level Call Center Representative jobs in California are:

What cities in California are hiring for Entry Level Call Center Representative jobs?

Cities in California with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in California as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Rep

Santa Maria, CA • On-site

Pacific Central Coast Health Center
See more jobs at Pacific Central Coast Health Centerexternal

$25 - $28.35/hr

Full-time

Re-posted 16 days ago

Job description


Job Summary and Responsibilities

As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.

Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.

To be successful in this role, you will demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.

Responsibilities:

  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:

  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.
Job Requirements

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Where You'll Work

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California 

Qualifications:

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Employment Type: Full Time

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