San Jose, CA · Remote
$18 - $25/hr
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...
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San Jose, CA · Remote
$18 - $25/hr
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...
Los Altos, CA · Remote
$22 - $24/hr
This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities. Chat Operator Responsibilities As a member of our Chat Team your responsibilities will ...
New
Los Altos, CA · Remote
$22 - $24/hr
This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities. Chat Operator Responsibilities As a member of our Chat Team your responsibilities will ...
New
Los Altos, CA · On-site
$22 - $24/hr
Work well within the CSR team and with the other departments in our hospital. * Be detail oriented ... internet, chat, and phone issues as they arise. Qualifications Workspace and environment ...
New
Los Altos, CA · On-site
$22 - $24/hr
Work well within the CSR team and with the other departments in our hospital. * Be detail oriented ... internet, chat, and phone issues as they arise. Qualifications Workspace and environment ...
New
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... We are committed to building a workforce that is representative of the users we serve, creating a ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... We are committed to building a workforce that is representative of the users we serve, creating a ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... We are committed to building a workforce that is representative of the users we serve, creating a ...
Sunnyvale, CA · On-site
$151K - $196K/yr
As a Google Chat Technical Program Manager driving Chat Agent Quality, you will join the ... We are committed to building a workforce that is representative of the users we serve, creating a ...
City Of Industry, CA · On-site +1
$50K - $60K/yr
... Representative (SDR) to join our team. In this role, you'll be the first point of contact for ... Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a ...
City Of Industry, CA · On-site +1
$50K - $60K/yr
... Representative (SDR) to join our team. In this role, you'll be the first point of contact for ... Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a ...
City Of Industry, CA · On-site +1
$50K - $60K/yr
... Representative (SDR) to join our team. In this role, you'll be the first point of contact for ... Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a ...
City Of Industry, CA · On-site +1
$50K - $60K/yr
... Representative (SDR) to join our team. In this role, you'll be the first point of contact for ... Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a ...
Irvine, CA · On-site
$20 - $31.83/hr
Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... Utilize chat library and other tools to communicate with customers in accordance with the bank ...
Irvine, CA · On-site
$20 - $31.83/hr
Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... Utilize chat library and other tools to communicate with customers in accordance with the bank ...
Roseville, CA · On-site
$20 - $31.83/hr
Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... Utilize chat library and other tools to communicate with customers in accordance with the bank ...
Roseville, CA · On-site
$20 - $31.83/hr
Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... Utilize chat library and other tools to communicate with customers in accordance with the bank ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Preferred experience as a financial services representative in a financial institution, with good ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Roseville, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
Irvine, CA · On-site
$20 - $31.83/hr
Utilize chat library and other tools to communicate with customers in accordance with the bank ... Minimum of 1 year experience as a call center representative with referral and service functions ...
$11.39 - $13.41
3% of jobs
$13.41 - $15.44
13% of jobs
$16.24 is the 25th percentile. Wages below this are outliers.
$15.44 - $17.47
23% of jobs
The median wage is $18.18 / hr.
$17.47 - $19.50
32% of jobs
$20.76 is the 75th percentile. Wages above this are outliers.
$19.50 - $21.52
6% of jobs
$21.52 - $23.55
4% of jobs
$23.55 - $25.58
1% of jobs
$25.58 - $27.61
12% of jobs
$27.61 - $29.63
3% of jobs
$29.63 - $31.66
0% of jobs
$31.66 - $33.69
2% of jobs
$11
$20
$33
Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.
| Aspect | Chat Representative | Customer Service Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service certifications | High school diploma or equivalent; customer service certifications are common |
| Work Environment | Online or remote chat platforms, customer support centers | Call centers, retail stores, online support |
| Industry Usage | Common in e-commerce, tech support, and online services | Widespread across retail, telecom, and hospitality sectors |
| Search & Comparison Intent | Understanding roles, skills, and job requirements | Similar roles, career progression, and differences |
Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.
The most popular types of Chat Representative jobs in California are:
For Chat Representative jobs in California, the most frequently searched job titles are:
The top searched job categories for Chat Representative jobs in California are:
Cities in California with the most Chat Representative job openings:
We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys helping people, communicating online, and working independently from home.
No extensive experience is required. We provide the guidance and training needed to help you become confident in the role.
What You’ll Do
Respond to customer questions through online live chat
Provide friendly, professional, and timely assistance
Help customers navigate basic questions and requests
Maintain accurate and professional chat communication
Escalate complex issues when additional support is needed
Follow company guidelines and customer service procedures
Work independently while meeting assigned performance expectations
What We’re Looking For
Strong written communication skills
Professional and friendly online communication style
Reliable internet connection and a suitable remote-work environment
Ability to multitask and manage multiple chat conversations
Strong attention to detail
Dependable, organized, and self-motivated
Previous customer service experience is helpful but not required
Entry-Level Friendly
No prior live chat experience? No problem. Training and onboarding are provided for qualified candidates. This position is designed for individuals looking to gain valuable remote customer service and communication experience.
Benefits & Perks
Remote work from the comfort of your home
Part-time scheduling options
Flexible scheduling opportunities
Paid training and onboarding
Entry-level opportunity with room to develop professionally
Supportive team environment
Convenient online communication tools
Why Join Us?
If you're looking for a flexible, remote, part-time opportunity where you can build professional experience while developing valuable customer service and communication skills, we'd love to hear from you.
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Sourced by ZipRecruiter
ReqRoute is a young, vibrant, and dynamic recruitment marketing agency focused on providing Recruitment Branding Solutions, HCM Business Consulting; Managed Services to its customers worldwide. No customer is small; we service small businesses to fortune 1000 customers across the globe. Based in the heart of Silicon Valley and offices in Vancouver & Toronto, Canada, we are passionate about building stronger employer brands to help employers attract the best talent. We differentiate ourselves by our strong value system, commitment to our clients, best practices and a sound industry experience in finding out-performers. ReqRoute develops sustainable relationships based on mutual trust, responsiveness and accountability. While we continue to expand the infrastructure and resources available to our clients, we remain nimble in our approach to customer service and the management of our relationships. We take time to properly understand our client needs and offer a full range of cost effective, client centric solutions to a diverse client base. We offer flexible delivery methods to help our clients achieve their specific recruitment branding objectives by using our platform. We put you on the driver’s seat by enabling you to track the effectiveness of your recruitment marketing campaign by providing you real time analytics that helps you make changes to strategies and reallocate budgets.
201 - 500 Employees
San Jose, CA, US
2008
