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Chat Representative Jobs in California (NOW HIRING)

PeerWell

Inside Sales Rep

San Francisco, CA · On-site +1

Company Description PeerWell's mission is to eliminate the burden of pain and immobility affecting people worldwide, every single day. PeerWell delivers a complete musculoskeletal recovery system

PeerWell

Inside Sales Rep

San Francisco, CA · On-site

Company Description PeerWell's mission is to eliminate the burden of pain and immobility affecting people worldwide, every single day. PeerWell delivers a complete musculoskeletal recovery system

Day Translations

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation, and outsourcing services, and a

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Showing results 21-40

All JobsChat Representative JobsChat Representative Jobs in California

Chat Representative information

See California salary details

$11

$20

$33

How much do chat representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for chat representative in California is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.79 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs
What are the most commonly searched types of Chat Representative jobs in California? The most popular types of Chat Representative jobs in California are:
What are popular job titles related to Chat Representative jobs in California? For Chat Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Chat Representative jobs in California look for? The top searched job categories for Chat Representative jobs in California are:
What cities in California are hiring for Chat Representative jobs? Cities in California with the most Chat Representative job openings:
Chat Representative jobs near you
Infographic showing various Chat Representative job openings in California as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $43,536 per year, or $20.9 per hour.

Customer Service Representative

Chowraiooi Muay Thai

Los Angeles, CA

$17.25 - $23.50/hr

Full-time

Re-posted 9 hours ago

Job description

Company Description

Chowraiooi Muay Thai is an affiliate of the Chowraiooi Gym of Thailand, the gym of Thailand's National Muay Thai Coach, Adjarhn Chat. With decades of experience, Adjarhn Chat continues to run his gym as a humble gym steeped in tradition, producing some of the top muay thai champions in Thailand.
Adjarhn Chat's son, Petchartchai Chowraiooi (Fang) is one of Thailand's fastest rising stars in the Muay Thai arena, and our team here in Singapore roots for Fang as he progresses from fight to fight at the highest levels. He is the 109lbs World Champion Lumpinee Stadium.
In Singapore, Chowraiooi continues this legacy and has set its mission to develop and produce the next generation of Singapore's muay thai fighters, capable of representing Singapore on the world stage of Muay Thai.

Job Description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.

Job functions:

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers' needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/team sales targets and call handling quotas

Qualifications

Requirements:

  • Proven customer support experience

  • Track record of over-achieving quota

  • Strong phone contact handling skills and active listening

  • Familiar with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize and manage time effectively

  • High school diploma or equivalent; college degree preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply