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Customer Service Trainer Jobs in California (NOW HIRING)

Bannerhealth

Customer Services Trainer/QC

Sonora, CA · On-site

Work special projects that will assist the Customer Service unit in meeting goals and/or will ... One year training or supervisory duties. * Additional related education and/or experience EEO ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

We provide full training! Responsibilities: * Greet and assist customers with shipping, packaging, and mailbox services * Process U-Haul rental transactions and coordinate vehicle pickups/returns

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

We provide full training! Responsibilities: Greet and assist customers with shipping, packaging, and mailbox services Process U-Haul rental transactions and coordinate vehicle pickups/returns Handle ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$17 - $20/hr

We provide full training! Responsibilities: Greet and assist customers with shipping, packaging, and mailbox services Process U-Haul rental transactions and coordinate vehicle pickups/returns Handle ...

eCIFM Solutions Inc.

ServiceNow Trainer

San Ramon, CA · On-site +1

$80K/yr

Possess excellent customer service skills * Ability to multi-task and self-assign work in a fast ... Develop a training curriculum to include module-by-module breakdown with learning objectives ...

eCIFM Solutions Inc.

ServiceNow Trainer

San Ramon, CA · On-site

Possess excellent customer service skills * Ability to multi-task and self-assign work in a fast ... Develop a training curriculum to include module-by-module breakdown with learning objectives ...

StaffMyAgency LLC

Customer Service

El Segundo, CA · On-site

$20 - $25/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... training programs. State Farm agents are independent contractors who hire their own employees.

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All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in California

Customer Service Trainer information

See California salary details

$21.2K

$51.6K

$69.6K

How much do customer service trainer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer service trainer in California is $51,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in California?

For Customer Service Trainer jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in California look for?

The top searched job categories for Customer Service Trainer jobs in California are:

What cities in California are hiring for Customer Service Trainer jobs?

Cities in California with the most Customer Service Trainer job openings:

What are popular job titles related to Customer Service Trainer jobs in CA?

For Customer Service Trainer jobs in CA, the most frequently searched job titles are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,564 per year, or $24.8 per hour.

Customer Services Trainer/QC

Bannerhealth

Sonora, CA • On-site

Full-time

Re-posted 13 days ago

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

Billing-Ref Lab

Work Shift:

Day

Job Category:

Revenue Cycle

POSITION SUMMARY
Responsible for all functions within the department including dealing directly with patient inquiries and complaints via correspondence, phone or email. Will provides departmental training to all new staff members. Work special projects that will assist the Customer Service unit in meeting goals and/or will increase customer satisfaction.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to effectively communicate both verbally and with written communication.


MINIMUM QUALIFICATIONS

  • Associate's degree involving business/communication courses or two years' experience as a medical billing customer service representative in a healthcare industry.
  • Requires excellent verbal , written and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.

PREFERRED QUALIFICATIONS

  • One year training or supervisory duties.
  • Additional related education and/or experience

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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