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Customer Service Consultant Jobs (NOW HIRING)

Notbohm Motors Inc

Customer Service Consultant

Miles City, MT · On-site

$19 - $23.50/hr

Customer Service Consultant / Product Specialist The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with ...

Yellow Stone Dental

Customer Service Consultant

Pocatello, ID

$19.50 - $24/hr

As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a ...

Apply Early

Caliber

Customer Service Consultant

Newark, DE · On-site

$18 - $20/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

NOTBOHM MOTORS

Customer Service Consultant

Miles City, MT

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Apply Early

Caliber

Customer Service Consultant

Arlington, VA · On-site

$22.75 - $28.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Notbohm Motors

Customer Service Consultant

Miles City, MT · On-site

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Notbohm Motors

Customer Service Consultant

Miles City, MT

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Caliber

Customer Service Consultant

Santa Fe, NM · On-site

$19.25 - $24/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Casa Grande, AZ · On-site

$18.75 - $23.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Knoxville, TN · On-site

$18.75 - $23.50/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Nashville, TN · On-site

$19 - $23.75/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber Collision

Customer Service Consultant

Arlington, VA · On-site

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber

Customer Service Consultant

Tuscaloosa, AL · On-site

$18.25 - $22.75/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Mobile, AL · On-site

$19.50 - $24.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber Collision

Customer Service Consultant

Arlington, VA · On-site

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

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Customer Service Consultant information

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$12

$22

$35

How much do customer service consultant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for customer service consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Consultant, and why are they important?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency in using phone and chat platforms are typically required. Exceptional patience, active listening, and conflict resolution skills help you stand out in this role. These skills are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation.

Is CSR a stressful job in BPO?

Customer Service Consultants in BPO environments often face stress due to high call volumes, strict performance targets, and dealing with difficult customers. Managing emotional resilience and time management skills can help mitigate stress levels in this role.

What Is a Customer Service Consultant?

A customer service consultant helps customers by answering questions, resolving issues, and offering suggestions for additional products and services. Although they are representatives of the company they work for, their primary focus is to help customers. A customer service consultant is very knowledgeable about the products and services offered by their company. They spend most of their time answering phone calls and responding to emails. Other duties involve providing customer feedback to management to help improve products and services, taking new product or service orders, and updating customer accounts.

What is the difference between Customer Service Consultant vs Customer Support Specialist?

AspectCustomer Service ConsultantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; technical certifications optional
Work EnvironmentClient-facing, often in consulting or service centersCall centers, help desks, or online support platforms
Employer & Industry UsageConsulting firms, service providers, retail, financeTech companies, telecom, e-commerce, retail

Customer Service Consultants focus on advising clients and improving service strategies, often working in consulting roles. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills, the Consultant role emphasizes strategic advice, whereas the Support Specialist focuses on technical support and problem-solving.

What are Customer Service Consultants?

Customer Service Consultants are professionals who assist customers by answering inquiries, resolving issues, and providing information about products or services. They act as the main point of contact between a company and its customers, ensuring a positive experience. Their responsibilities may include handling complaints, processing orders, and offering tailored solutions to customer needs. Good communication and problem-solving skills are essential in this role, as they help maintain customer satisfaction and loyalty.

What does a Customer Service Consultant do?

A Customer Service Consultant assists customers by addressing inquiries, resolving issues, and providing product or service information. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What are the top 3 skills of a customer service agent?

Customer Service Consultants need strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, and patience to handle difficult situations calmly. These skills are essential for providing quality support and maintaining customer satisfaction in a fast-paced environment.

How do I become a Customer Service Consultant?

To become a Customer Service Consultant, candidates typically need a high school diploma or equivalent, along with strong communication and problem-solving skills. Relevant experience in customer service or sales can be beneficial, and familiarity with customer management software is often preferred. Some roles may require specific certifications or training in customer relations.

What are some common challenges faced by Customer Service Consultants, and how can they be effectively managed?

Customer Service Consultants often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with evolving products or services. Effective communication, patience, and problem-solving skills are crucial for resolving customer issues efficiently. Many companies provide regular training and encourage teamwork, so consultants can share best practices and support one another during busy or stressful periods. Leveraging internal knowledge bases and seeking guidance from supervisors also helps consultants navigate complex situations. Building resilience and focusing on continuous improvement can make the role both manageable and rewarding.
More about Customer Service Consultant jobs
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Who are the top companies hiring for Customer Service Consultant jobs? The top employers for Customer Service Consultant jobs are:
What states have the most Customer Service Consultant jobs? States with the most job openings for Customer Service Consultant jobs include:
What job categories do people searching Customer Service Consultant jobs look for? The top searched job categories for Customer Service Consultant jobs are:
What are popular job titles related to Customer Service Consultant jobs? For Customer Service Consultant jobs, the most frequently searched job titles are:
Customer Service Consultant jobs near you
Infographic showing various Customer Service Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.
Customer Service Consultant

Customer Service Consultant

Notbohm Motors Inc

Miles City, MT • On-site

$19 - $23.50/hr

Other

Medical, Retirement, PTO

Posted 14 days ago

Job description

Customer Service Consultant / Product Specialist

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process.

About Us: Notbohm Motors is a family-owned & operated Chevrolet Buick dealership since 1985. We are a one-stop shop for everything automotive. Serving our customers with the best possible experience is our top priority. Our motto, "How Far Would You Drive For a Good Deal" is a testament to what our guests will enjoy by doing business with us. As well as an amazing vehicle purchasing environment, we also offer a full service QuickLube, Service & Parts department.

Automotive Sales Associate / Product Specialist Compensation and Benefits:

  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO & Sick Live
  • 401(K)
  • Compensation: $ - $

Customer Service Consultant / Product Specialist Responsibilities:

  • Offer assistance or direction to any customer who enters the car dealership
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Explain product performance, application, and benefits to prospective customers
  • Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Customer Service Consultant / Product Specialist Requirements:

  • Enthusiasm and high energy throughout the sales workday
  • Friendly, competitive personality, especially when handling objections & negotiating pricing
  • Strong customer service, communication skills, computer and basic math skills
  • Interest in training additional sales associates once you get up to speed and working in a team environment
  • Clean driving record & valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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