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Customer Service Consultant Jobs (NOW HIRING)

NOTBOHM MOTORS

Customer Service Consultant

Miles City, MT

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Notbohm Motors

Customer Service Consultant

Miles City, MT · On-site

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Caliber

Customer Service Consultant

Arlington, VA

$22.75 - $28.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Newark, DE

$18 - $20/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Notbohm Motors

Customer Service Consultant

Miles City, MT · On-site

$19 - $23.50/hr

The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and ...

Republic Services

Customer Service Consultant

Gardena, CA · On-site

$23.40 - $32.17/hr

The Customer Service Consultant receives and responds to escalated residential and commercial customer calls and inquiries, which are typically complex in nature and require research and ...

Republic Services

Customer Service Consultant

Gardena, CA · On-site

$23.40 - $32.17/hr

The Customer Service Consultant receives and responds to escalated residential and commercial customer calls and inquiries, which are typically complex in nature and require research and ...

Caliber

Customer Service Consultant

Knoxville, TN

$18.75 - $23.50/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber Collision

Customer Service Consultant

Arlington, VA

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber

Customer Service Consultant

Mobile, AL

$19.50 - $24.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Northport, AL

$17.25 - $21.25/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber Collision

Customer Service Consultant

Arlington, VA · On-site

$22.75 - $28.25/hr

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber Collision

Customer Service Consultant

Newark, DE · On-site

$18 - $20/hr

Service Center Red Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly ...

Caliber

Customer Service Consultant

Madison, TN

$18.25 - $22.75/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

Caliber

Customer Service Consultant

Radcliff, KY

$17 - $21/hr

Customer Service Consultant Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting ...

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Customer Service Consultant information

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How much do customer service consultant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

Is remote CSR a stressful job?

Customer Service Consultants working remotely often face stress from handling customer complaints, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on workload and support systems.

What are the key skills and qualifications needed to thrive as a Customer Service Consultant, and why are they important?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency in using phone and chat platforms are typically required. Exceptional patience, active listening, and conflict resolution skills help you stand out in this role. These skills are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation.

What Is a Customer Service Consultant?

A customer service consultant helps customers by answering questions, resolving issues, and offering suggestions for additional products and services. Although they are representatives of the company they work for, their primary focus is to help customers. A customer service consultant is very knowledgeable about the products and services offered by their company. They spend most of their time answering phone calls and responding to emails. Other duties involve providing customer feedback to management to help improve products and services, taking new product or service orders, and updating customer accounts.

What is the difference between Customer Service Consultant vs Customer Support Specialist?

AspectCustomer Service ConsultantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; technical certifications optional
Work EnvironmentClient-facing, often in consulting or service centersCall centers, help desks, or online support platforms
Employer & Industry UsageConsulting firms, service providers, retail, financeTech companies, telecom, e-commerce, retail

Customer Service Consultants focus on advising clients and improving service strategies, often working in consulting roles. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills, the Consultant role emphasizes strategic advice, whereas the Support Specialist focuses on technical support and problem-solving.

What are Customer Service Consultants?

Customer Service Consultants are professionals who assist customers by answering inquiries, resolving issues, and providing information about products or services. They act as the main point of contact between a company and its customers, ensuring a positive experience. Their responsibilities may include handling complaints, processing orders, and offering tailored solutions to customer needs. Good communication and problem-solving skills are essential in this role, as they help maintain customer satisfaction and loyalty.

What are some common challenges faced by Customer Service Consultants, and how can they be effectively managed?

Customer Service Consultants often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with evolving products or services. Effective communication, patience, and problem-solving skills are crucial for resolving customer issues efficiently. Many companies provide regular training and encourage teamwork, so consultants can share best practices and support one another during busy or stressful periods. Leveraging internal knowledge bases and seeking guidance from supervisors also helps consultants navigate complex situations. Building resilience and focusing on continuous improvement can make the role both manageable and rewarding.
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Who are the top companies hiring for Customer Service Consultant jobs? The top employers for Customer Service Consultant jobs are:
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What are popular job titles related to Customer Service Consultant jobs? For Customer Service Consultant jobs, the most frequently searched job titles are:
Customer Service Consultant jobs near you
Infographic showing various Customer Service Consultant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Customer Service Consultant

Yellow Stone Dental

Pocatello, ID

$19.50 - $24/hr

Full-time

Posted 13 days ago

Job description

Stoneyellow Dental Care is seeking a Customer Service Consultant to join our team. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a crucial part in ensuring our patients have a positive experience with our dental practice.

Responsibilities:
  • Respond to patient inquiries via phone, email, and in-person
  • Schedule appointments and manage the appointment calendar
  • Assist patients with billing and insurance questions
  • Handle patient feedback and resolve any issues in a timely manner
  • Maintain patient records and ensure accuracy of information
  • Must be able to provide personable, friendly "World Class" customer service to internal and external customers
  • Coach and provide valuable feedback to team members, fostering their professional growth
  • Formulate, articulate, and prioritize project activities, ensuring clarity and alignment
  • Develop well-founded conclusions and recommendations based on thorough analysis
  • Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization
Qualifications:
  • High school diploma or equivalent
  • 1-2 years of customer service experience
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment

If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. Join our team and help us provide top-notch care to our patients!