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Customer Relations Specialist Jobs (NOW HIRING)

SEEL LLC

Customer Relations Specialist

Detroit, MI · On-site

Customer Relations Specialist Customer Relations Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relations Specialist will maintain ...

Seel

Customer Relations Specialist

Mount Laurel, NJ · On-site

Customer Relations Specialist The Customer Relations Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relation Specialist will ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

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Customer Relations Specialist information

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How much do customer relations specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relations specialist in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

Is a Customer Relations Specialist an entry level job?

A Customer Relations Specialist position is often considered entry level, suitable for candidates with basic communication skills and customer service experience. Many roles require minimal prior experience, though some may prefer familiarity with customer management software or related certifications.

What kind of job is a customer relations specialist?

A customer relations specialist is responsible for managing customer interactions, addressing inquiries, resolving complaints, and maintaining positive relationships to enhance customer satisfaction. The role often requires strong communication skills, problem-solving abilities, and familiarity with customer service tools or CRM software.

What is the career path of a customer relations specialist?

A customer relations specialist can advance to roles such as customer service manager, client account manager, or customer experience supervisor by gaining experience, developing communication skills, and often obtaining certifications in customer service or related areas. Progression typically involves increasing responsibilities in managing client relationships, team leadership, and strategic planning within customer service departments.

How does a customer relations specialist typically collaborate with other departments to resolve client issues?

Customer Relations Specialists often work closely with teams such as sales, technical support, and product management to address and resolve client concerns efficiently. They act as a liaison, gathering information from clients and relaying it to the appropriate department, ensuring that solutions are tailored to each client's needs. This collaborative approach helps streamline problem-solving, improves customer satisfaction, and often leads to process improvements within the organization. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Customer Relations Specialist vs Customer Service Representative?

AspectCustomer Relations SpecialistCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, CRM software knowledgeCommunication, problem-solving, basic product knowledge
Work EnvironmentOffice, client meetings, account managementCall centers, retail, online support
Industry UsageRetail, finance, healthcare, B2B servicesRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, Customer Relations Specialists focus on fostering ongoing relationships and loyalty, often working on strategic account management. Customer Service Representatives primarily address immediate customer inquiries and resolve issues. The roles overlap in communication skills and industry usage but differ in scope and long-term engagement.

What are the key skills and qualifications needed to thrive as a customer relations specialist, and why are they important?

To thrive as a Customer Relations Specialist, you need strong communication skills, problem-solving ability, and a background in customer service, often supported by a relevant associate or bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and conflict resolution abilities make someone stand out in this role. These competencies are vital for building customer loyalty, resolving issues efficiently, and maintaining a positive brand reputation.

What is a customer relations specialist?

A customer relations specialist works in the customer service department for a business. As a customer relations specialist, your job duties involve handling customer disputes, assessing consumer needs, and developing better customer support processes. This job requires customer service work experience, but most employers provide on-the-job training as well. Additional qualifications include strong communication skills and intimate knowledge of the company’s products or services. There is no required education for this career, but many customer relations specialists earn at least an associate degree.

More about Customer Relations Specialist jobs
What cities are hiring for Customer Relations Specialist jobs? Cities with the most Customer Relations Specialist job openings:
What are the most commonly searched types of Customer Relations Specialist jobs? The most popular types of Customer Relations Specialist jobs are:
Who are the top companies hiring for Customer Relations Specialist jobs? The top employers for Customer Relations Specialist jobs are:
What states have the most Customer Relations Specialist jobs? States with the most job openings for Customer Relations Specialist jobs include:
What are popular job titles related to Customer Relations Specialist jobs? For Customer Relations Specialist jobs, the most frequently searched job titles are:
Customer Relations Specialist jobs near you
Infographic showing various Customer Relations Specialist job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Customer Relations Specialist

Agape Care Group

Columbia, SC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Relations Specialist

Join Our Team as a Customer Relations Specialist

Do you have strong organizational and people skills? Are you a leader committed to getting hospice patients the care they deserve? We are looking for a customer relations specialist committed to serving our patients with compassion and integrity.

As a customer relations specialist, you will be responsible for coordinating referrals and maintaining communication between clinical supervisors and the agency. Most importantly, you'll be a key player in ensuring patients have a smooth referral process and get timely access to the care they need.

And just like all of our team members, our customer relations specialists have access to our supportive leadership team and professional development opportunities with plenty of room for advancement.

We're Offering Even More Great Benefits When You Join Our Team!

  • Tuition Reimbursement
  • Immediate Access to Paid Time Off
  • Employee Referral Program Bonus Eligibility
  • Matching 401K
  • Annual Merit Increases
  • Years of Service Award Bonuses
  • Financial and Legal Assistance Program
  • Mental Health and Counseling Programs
  • Dental and Orthodontic Coverage
  • Vision Insurance
  • Health Care with Low Premiums
  • $500 Matching Health Savings Account
  • Short-term and Long-term Disability
  • Access to Virtual Health & Wellness
  • Fertility Assistance Program

About Agape Care Group

As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, and Virginia. The company's employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.

Our Company Mission

Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren't empty words. In every interaction, no matter how big or small, we're dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.

Qualifications

  • A heart to serve patients and families and a passion for providing the best possible care
  • Education: Associate degree preferred
  • Experience: Minimum of 1-year experience in a health care setting. Customer service and office management experience preferred
  • Required: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25 lbs

We've worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we'd love for you to join our team.

*Pay is determined by years of experience and location.

Apply