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Customer Relations Specialist Jobs (NOW HIRING)

SEEL LLC

Customer Relations Specialist

Detroit, MI · On-site

Customer Relations Specialist Customer Relations Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relations Specialist will maintain ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

Traveling with Tasha

Customer Relations Specialist

Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel ...

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Customer Relations Specialist information

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How much do customer relations specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer relations specialist in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

What is a customer relations specialist?

A customer relations specialist works in the customer service department for a business. As a customer relations specialist, your job duties involve handling customer disputes, assessing consumer needs, and developing better customer support processes. This job requires customer service work experience, but most employers provide on-the-job training as well. Additional qualifications include strong communication skills and intimate knowledge of the company’s products or services. There is no required education for this career, but many customer relations specialists earn at least an associate degree.

How does a customer relations specialist typically collaborate with other departments to resolve client issues?

Customer Relations Specialists often work closely with teams such as sales, technical support, and product management to address and resolve client concerns efficiently. They act as a liaison, gathering information from clients and relaying it to the appropriate department, ensuring that solutions are tailored to each client's needs. This collaborative approach helps streamline problem-solving, improves customer satisfaction, and often leads to process improvements within the organization. Strong communication and teamwork skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations specialist, and why are they important?

To thrive as a Customer Relations Specialist, you need strong communication skills, problem-solving ability, and a background in customer service, often supported by a relevant associate or bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and conflict resolution abilities make someone stand out in this role. These competencies are vital for building customer loyalty, resolving issues efficiently, and maintaining a positive brand reputation.

What is the difference between Customer Relations Specialist vs Customer Service Representative?

AspectCustomer Relations SpecialistCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, CRM software knowledgeCommunication, problem-solving, basic product knowledge
Work EnvironmentOffice, client meetings, account managementCall centers, retail, online support
Industry UsageRetail, finance, healthcare, B2B servicesRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, Customer Relations Specialists focus on fostering ongoing relationships and loyalty, often working on strategic account management. Customer Service Representatives primarily address immediate customer inquiries and resolve issues. The roles overlap in communication skills and industry usage but differ in scope and long-term engagement.

Is a customer relations specialist an entry level job?

Customer relations specialists are often entry-level positions that require strong communication and interpersonal skills. Many employers provide on-the-job training, and the role typically does not require extensive prior experience or advanced certifications.
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Customer Relations Specialist jobs near you
Infographic showing various Customer Relations Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Customer Relations Specialist

Solvay Bank

Syracuse, NY • On-site

Other

Medical, Dental, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Relations Specialist

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our customer relations call center team.

Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. Customer Relations Specialist provide quality service by telephone or electronic communication to Bank customers in an efficient and professional manner while adhering to Bank defined client service standards. The ideal candidate will have previous call center experience and excellent customer service and communication skills.

For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more.

Apply