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Customer Relations Assistant Jobs (NOW HIRING)

Lumek Visuals

Public Relations Assistant

Phoenix, AZ · On-site

$3K - $4K/mo

Maintain professional communication with customers, partners, and stakeholders. * Assist with ... Interest in public relations, communications, marketing, or business. * Ability to work effectively ...

Zenfire PR

Public Relations Assistant

Savannah, GA · On-site

Company Description Zenfire PR has already begun to make strides towards its mid term goals of ... Understand, analyze and act on key performance indicators to continually improve customer ...

Lumek Visuals

Public Relations Assistant

Hartford, CT · On-site

$3K - $4K/mo

Maintain professional communication with customers, partners, and stakeholders. * Assist with ... Interest in public relations, communications, marketing, or business. * Ability to work effectively ...

Zenfire PR

Public Relations Assistant

Savannah, GA · On-site

Company Description Zenfire PR has already begun to make strides towards its mid term goals of ... Understand, analyze and act on key performance indicators to continually improve customer ...

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All JobsCustomer Relations Assistant Jobs

Customer Relations Assistant information

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$17K

$43.8K

$56.5K

How much do customer relations assistant jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer relations assistant in the United States is $43,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $45,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relations Assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What does a Customer Relations Assistant do?

A Customer Relations Assistant is responsible for supporting customers by addressing their inquiries, resolving complaints, and ensuring overall satisfaction with a company’s products or services. They typically interact with customers via phone, email, or in person, providing information, processing orders, and handling concerns. Their goal is to maintain positive relationships between the company and its customers, which can help foster customer loyalty and repeat business.

What are some typical challenges faced by Customer Relations Assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What cities are hiring for Customer Relations Assistant jobs? Cities with the most Customer Relations Assistant job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations Assistant jobs? States with the most job openings for Customer Relations Assistant jobs include:
Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,813 per year, or $21.1 per hour.
Credit & Customer Relations Assistant

Credit & Customer Relations Assistant

Air Treatment Corporation

Brea, CA • On-site

$55K - $70K/yr

Other

Posted 4 days ago

Job description

Description

Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within. 


Credit & Customer Relations Assistant


Salary:  Non-Exempt - Paid Weekly

Hiring Manager:   Miranda McKissack

Location:  Brea, CA

Estimated Pay Range:  $55,000.00 - $70,000.00


Job Summary:

This role manages preliminary notices, lien waivers, and project documentation while assisting with collections, payment processing, and customer account support. Maintains accurate records, coordinates vendor and customer setup requirements, and ensures timely communication with internal teams and customers. Requires strong organizational, analytical, and communication skills, with the ability to work both independently and collaboratively.


Supervisory Responsibilities:

None.


Duties/Responsibilities:

Manage preliminary notice process, including requesting and reviewing project information, maintaining project files, and printing notices.

Provide accurate lien waivers to customers promptly upon request.

Record pertinent data on collection efforts and customer financial status in database, assist team on follow up of payment and orders as requested.

Collect and maintain insurance certificates for Customers and ATC Vendors.

Complete vendor information requests as needed to set up new customers. 

Support billing and accounts receivable teams on various duties, including submitting payment applications and processing incoming payments via check, ACH, and credit card. 

Provides customer support in the form of sending statements/invoices as requested.

Performs other related duties as requested.


Requirements

  Required Skills/Abilities: 

Able to work in a fast-paced environment.

Excellent organizational skills and attention to detail.

Excellent written and verbal communication skills.

Must be self-motivated and able to work independently and as part of a team. 

Ability to communicate with account holders in a courteous manner.

Demonstrates a strong analytical and problem-solving ability.

Proficient in Microsoft Office Suite - Intermediate level preferred

Experience with Microsoft Business Central and CRM, Collect 365, and Power BI a plus.


Education and Experience:

2 years of related experience, preferably in the HVAC / Construction Industry.

High School diploma or equivalent.


Physical Requirements: 

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.




At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company.  This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued.  Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions.



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