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Customer Relations Assistant Jobs in Michigan (NOW HIRING)

Proven Winners Carleton

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Customer Relations Representative

Belleville, MI · On-site

$18.50 - $21.50/hr

Complete routine daily and bi-weekly reports and assist with pulling and analyzing data. * Monitor ... Provide administrative support to Sales and Customer Relations personnel. * Work independently and ...

Proven Winners Carleton

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Customer Relations Representative

Carleton, MI · On-site

$18.50 - $21.50/hr

Complete routine daily and bi-weekly reports and assist with pulling and analyzing data. * Monitor ... Provide administrative support to Sales and Customer Relations personnel. * Work independently and ...

Proven Winners Carleton

Be Seen First

Customer Relations Representative

Monroe, MI · On-site

$18.50 - $21.50/hr

Complete routine daily and bi-weekly reports and assist with pulling and analyzing data. * Monitor ... Provide administrative support to Sales and Customer Relations personnel. * Work independently and ...

Proven Winners Carleton

Be Seen First

Customer Relations Representative

Taylor, MI · On-site

$18.50 - $21.50/hr

Complete routine daily and bi-weekly reports and assist with pulling and analyzing data. * Monitor ... Provide administrative support to Sales and Customer Relations personnel. * Work independently and ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Michigan

Customer Relations Assistant information

See Michigan salary details

$14.8K

$38.2K

$49.2K

How much do customer relations assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations assistant in Michigan is $38,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,000.00 and $39,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Michigan?

The most popular types of Customer Relations jobs in Michigan are:

What cities in Michigan are hiring for Customer Relations Assistant jobs?

Cities in Michigan with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Michigan as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,187 per year, or $18.4 per hour.

Customer Relations Specialist

Brighton, MI • On-site

Long Island Clean Water Service, Inc.
Construction • 11 - 50 employees
Learn more about Long Island Clean Water Service, Inc.external

Full-time

Medical, PTO

Posted 3 days ago

New

Job description

Description
Company : Beauchamp
Customer Relations Specialist (CRS)
About Us:
At Beauchamp Water Treatment Solutions, we are leaders in the water treatment industry, committed to delivering high-quality products and exceptional service to our clients. Our team is dedicated to ensuring that our customers have access to the best water treatment solutions available. We are currently seeking a reliable customer service driven individual to add to our growing team!
Position Overview:
The Customer Relations Specialist (CRS) will assist customers in a personalized and friendly manner to ensure every experience with Beauchamp Water Treatment is an exceptional one.
Essential Duties/Principal Responsibilities:
• Communicate with customers regarding their experience with installations, service and deliveries
• Work with the sales and marketing teams to provide feedback on opportunities and promoting education to customers
• Foster customer success by efficiently resolving customer inquiries
• Maintain accurate records of customer interactions
• Follow department procedures, guidelines, and policies
Qualifications & Abilities:
• Sales, Marketing, Customer Service experience preferred, but will train
the right person
• Previous customer service creating a WOW Experience
• Strong work ethic and reliability with professionalism and poise
• Maintain attention to detail
• Ability to work independently and in a team environment
• Service Titan Software experience highly desired
What We Offer:
  • Competitive Salary: Commensurate with experience.
  • Benefits: Health insurance and paid time off.
  • Work Environment: A supportive and collaborative work environment where your contributions are valued.
  • Growth Opportunities: Opportunities for career advancement and professional development within the company.

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