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Customer Relations Jobs (NOW HIRING)

Aston Carter

Customer Relations

Fargo, ND

$150/hr

Customer Relations This Customer Relations role serves as a primary point of contact for customers, providing support across phone, text, email, and in-person interactions. The position focuses on ...

Aston Carter

Customer Relations

Fargo, ND · On-site

$18 - $19/hr

Customer Relations This Customer Relations role serves as a primary point of contact for customers, providing support across phone, text, email, and in-person interactions. The position focuses on ...

Best Cheer Stone

Customer Relations

Anaheim, CA · On-site

Position: Customer Relations Responsibilities: * Effective and efficient handling of customer transactions, cash, credit cards, and checks. * Accurately record and maintain customer contact ...

New

Solvay Bank

Customer Relations Specialist

Solvay, NY

Customer Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. Customer Relations ...

Solvay Bank

Customer Relations Specialist

Syracuse, NY

$17.86 - $26.79/hr

Customer Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. Customer Relations ...

Forward Air

Customer Relations Coordinator

Nashville, TN · On-site

$22 - $23/hr

Customer Relations Coordinator Compensation: $22-23 per hour Schedule: Monday-Friday 2pm-11pm The Customer Relations Coordinator manages transportation for a portfolio of Omni's key accounts and ...

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$28.5K

$53.6K

$75.5K

How much do customer relations jobs pay per year?

As of Jun 6, 2026, the average yearly pay for customer relations in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a Customer Relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What are the key skills and qualifications needed to thrive in Customer Relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

More about Customer Relations jobs
What cities are hiring for Customer Relations jobs? Cities with the most Customer Relations job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations jobs? States with the most job openings for Customer Relations jobs include:
Customer Relations jobs near you

Customer Relations

Harris Heating, Plumbing, Air & Electric

Salem, NJ • On-site

$22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Harris Plumbing, Heating, Air, & Electricalis a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system.

Harris is currently in search of an experienced Customer Relations Specialist!
Pay Rate: $22/hr to $25/hr

THE RESPONSIBILITIES:

  • Assisting customers with their inquiries, concerns, and complaints
  • Building positive relationships with customers by providing excellent service
  • Troubleshooting problems and offering solutions to customers
  • Resolving customer issues in a timely manner
  • Following up with customers to ensure their satisfaction
  • Maintaining accurate records of customer interactions and transactions
  • Collaborating with other departments to resolve complex issues
  • Contributing to the development of customer service policies and procedures
  • Staying up-to-date on company products, services, and policies
  • Continuously improving customer service skills and knowledge.

THE QUALIFICATIONS:

  • Strong verbal and written communication skills
  • Proficient typist and easily adapt to new software applications
  • Great attention to detail and accuracy
  • Self-motivated individual who enjoys winning as a team
  • Optimistic, enthusiastic, and people-centric focus
  • Great problem-solving skills and ability to collaborate

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work setting:

  • In-person

Experience:

  • Customer Service: 2years (Preferred)

Work Location: In person

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