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Customer Relations Jobs (NOW HIRING)

JBC Limited LLC

Customer Relations Rep

Portland, OR · On-site

$20 - $23/hr

Customer Relations Representative Department: Customer Relations Reports To: Customer Relations Supervisor FLSA: Non-Exempt Position #: 002640 Shift: Varied shifts Job Summary: Customer Relations ...

Nonsense Hub

Customer Relations Representative

Orlando, FL · On-site

$650 - $850/wk

Nonsense Hub is growing and is looking for an enthusiastic Customer Relations Representative to join our Orlando team. If you enjoy building relationships, thrive in a fast-paced environment, and are ...

SEEL LLC

Customer Relations Specialist

Detroit, MI · On-site

Customer Relations Specialist Customer Relations Specialist will provide quality and professional customer service for our utility partner's customers. The Customer Relations Specialist will maintain ...

Nonsense Hub

Customer Relations Representative

Orlando, FL · On-site

$650 - $850/wk

Nonsense Hub is growing and is looking for an enthusiastic Customer Relations Representative to join our Orlando team. If you enjoy building relationships, thrive in a fast-paced environment, and are ...

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Customer Relations information

See salary details

$28.5K

$53.6K

$75.5K

How much do customer relations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer relations in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What are the key skills and qualifications needed to thrive in customer relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are some common challenges faced in a customer relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

More about Customer Relations jobs

What cities are hiring for Customer Relations jobs?

Cities with the most Customer Relations job openings:

What are the most commonly searched types of Customer Relations jobs?

The most popular types of Customer Relations jobs are:

What states have the most Customer Relations jobs?

States with the most job openings for Customer Relations jobs include:

Customer Relations jobs near you
Infographic showing various Customer Relations job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.

Customer Relations Representative

First Western

Minot, ND • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Customer Relations Representative

First Western Bank & Trust has a full-time opening for a Customer Relations Representative in Minot. Customer Relations Representative Benefits Include:

  • Paid Vacation, Sick Leave and Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k with matching contributions
  • Volunteer Paid Time Off
  • Banking Benefits
  • And more!

With all the benefits listed above, this is a great opportunity for the right candidate!

Customer Relations Representative Overview:

Establish and develop relationships with new and current consumer and business customers in support of First Western Bank & Trust's sales and service objectives while adhering to the bank's culture of customer service excellence.

  • Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
  • Properly identify each customer in accordance with bank policy and uphold confidentiality of customer and proprietary information
  • Establish solid relationships with new and current consumer and business customers through identifying needs, providing the best bank products and services for customer's financial needs, and using cross-sell and referral opportunities
  • Open and manage consumer accounts including Individual Retirement Accounts; Health Savings Accounts; checking, savings, money market, certificates of deposit, and safe deposit accounts
  • Open and manage business accounts including checking, savings, money market, certificates of deposit, and safe deposit accounts
  • Assist customers with account maintenance; includes name changes, address changes, deposit product changes, and CD renewals, and signer changes for business accounts
  • Assist customers with debit card maintenance; includes create instant issue cards as needed, create disputes for erroneous transactions, apply limit changes, research transaction issues.
  • Assist customer with credit card maintenance; includes card issuance as needed, create disputes for erroneous transactions, research transaction issues, answer general questions, apply payments received

Customer Relations Representative Qualifications:

  • High School diploma or general education degree (GED) required
  • One year of banking experience preferred
  • Knowledge of customer service principles and practices
  • Knowledge of administrative and clerical procedures

Customer Relations Representative Skills/Abilities:

  • Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
  • Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
  • Must have proficient spoken and written English language skills
  • Must have cash handling, general math, and computer skills

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.

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