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Customer Relations Jobs (NOW HIRING)

Bass Pro Shops

Customer Relations

Hooksett, NH · On-site

... positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal ...

New

Solvay Bank

Customer Relations Specialist

Syracuse, NY · On-site

$17.86 - $26.79/hr

Customer Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. Customer Relations ...

Bass Pro Shops

Customer Relations

Hooksett, NH · On-site

... positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high level of personal ...

Forward Air

Customer Relations Coordinator

Nashville, TN · On-site

$22 - $23/hr

Customer Relations Coordinator Compensation: $22-23 per hour Schedule: Monday-Friday 2pm-11pm The Customer Relations Coordinator manages transportation for a portfolio of Omni's key accounts and ...

Forward Air

Customer Relations Coordinator

Nashville, TN · On-site

$22 - $23/hr

Customer Relations Coordinator Compensation: $22-23 per hour Schedule: Monday-Friday 2pm-11pm The Customer Relations Coordinator manages transportation for a portfolio of Omni's key accounts and ...

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Customer Relations information

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$28.5K

$53.6K

$75.5K

How much do customer relations jobs pay per year?

As of Jul 9, 2026, the average yearly pay for customer relations in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is customer relations in a job?

Customer relations in a job involve managing interactions between a company and its customers to ensure satisfaction, loyalty, and positive experiences. It often requires strong communication skills, problem-solving abilities, and knowledge of customer service tools or CRM systems. Professionals in this role work to address customer needs, resolve issues, and maintain good relationships to support business growth.

What are some common challenges faced in a Customer Relations role, and how can I prepare for them?

In a Customer Relations position, you may frequently encounter challenging situations such as handling dissatisfied customers, resolving complex issues, or juggling multiple inquiries at once. To prepare, it's important to develop strong communication and problem-solving skills, as well as emotional resilience. Familiarizing yourself with the company's products, services, and policies can also help you respond more effectively. Additionally, learning to work collaboratively with other departments, like technical support or sales, will enable you to find solutions more efficiently and provide a positive customer experience.

What jobs pay 4000 a week without a degree?

Customer Relations roles typically do not pay $4,000 a week without a degree; however, high-paying sales positions, such as real estate brokers or insurance agents, can reach that level with experience and commissions. These jobs often require strong communication skills, self-motivation, and sometimes licensing or certifications but not necessarily a college degree.

What are the key skills and qualifications needed to thrive in Customer Relations, and why are they important?

To thrive in Customer Relations, you need strong interpersonal communication skills, problem-solving ability, and often a background in business or customer service. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Empathy, patience, and conflict resolution skills help professionals build trust and maintain positive client interactions. These abilities are crucial for ensuring customer satisfaction and loyalty, which drive business success.

What are customer relations?

Customer relations refers to the strategies and processes a business uses to build and maintain positive relationships with its customers. This involves addressing customer needs, handling inquiries and complaints, and ensuring customer satisfaction. Effective customer relations can lead to increased loyalty, repeat business, and positive word-of-mouth for a company. Professionals in customer relations often work in customer service, support, or account management roles, serving as the main point of contact between the business and its customers.

What is the job description of customer relations?

Customer relations involves managing interactions between a company and its customers to ensure satisfaction, resolve issues, and build long-term relationships. The role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM software. Customer relations professionals may work in various industries and typically aim to enhance customer loyalty and retention.

What is the difference between Customer Relations vs Customer Service Representative?

AspectCustomer RelationsCustomer Service Representative
Primary FocusBuilding long-term customer relationships and loyaltyHandling immediate customer inquiries and issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications, product training

Customer Relations roles focus on fostering ongoing relationships and strategic engagement with clients, while Customer Service Representatives primarily address immediate customer needs and support. Both roles require strong communication skills, but Customer Relations emphasizes relationship-building skills, whereas Customer Service focuses on problem resolution.

How can I make 2000 a week working from home?

Customer Relations roles can offer remote work opportunities that, with experience and high performance, may pay around $2,000 per week. Achieving this income typically requires advanced communication skills, experience, and sometimes specialized certifications, along with a full-time schedule and consistent performance.
More about Customer Relations jobs
What cities are hiring for Customer Relations jobs? Cities with the most Customer Relations job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations jobs? States with the most job openings for Customer Relations jobs include:
Customer Relations jobs near you
Infographic showing various Customer Relations job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,615 per year, or $25.8 per hour.
Customer Relations

Customer Relations

Bass Pro Shops

Hooksett, NH • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

New

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 422 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
ESSENTIAL FUNCTIONS:
  • Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
  • Provides daily direction to the associates within the department.
  • Prepares to-do / Task lists.
  • Executes all merchandising directives i.e. "Top 25 list", "Extreme Savings" items, etc. & maintain all plan-o-grams as set by the Corporate Office.
  • Insures a pleasant and productive shopping experience for all customers.
  • Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolves customer and associate opportunities with GSM / DM and HR Manager.
  • Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
  • Remains Product "expert" through ongoing product knowledge training; conducts product demos to entire staff.
  • Assists the GSM / DM with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
  • Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs,
    • making product recommendations based off of this analysis,
    • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or equivalent
  • Experience: 2 to 4 years in Retail Sales
  • Supervisory experience is a plus
KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages
  • Ability to read and analyze certain reports
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
TRAVEL REQUIREMENTS:
  • N/A
PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Constantly communicate with others to exchange information
  • Occasionally repeat motions that may include the wrists, hands and/or fingers
  • Occasionally operate machinery and/or power tools
  • Occasionally operate motor vehicles or heavy equipment
  • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
  • Occasionally work in tight and confined spaces
  • Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
  • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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