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Customer Relations Executive Jobs (NOW HIRING)

Allied Universal

Client Relations Executive

Chicago, IL · On-site

$80K/yr

The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success ...

Blukers, Inc.

Client Relations Executive

Houston, TX · On-site

TerraImm is hiring a Client Relations Executive to drive client engagement and support company ... Background in sales or customer service * Strong interpersonal and communication skills * Ability ...

CommonSpirit Health

Client Relations Executive I

Houston, TX · On-site

$73K - $99K/yr

As a Client Relation Executive I with Post Health Home Care and Hospice , you will serve as a field ... Develops and maintains relationships with key customer sources through regular contact and ...

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Customer Relations Executive information

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$41K

$74.7K

$132.5K

How much do customer relations executive jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer relations executive in the United States is $74,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relations Executive, and why are they important?

To thrive as a Customer Relations Executive, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, ticketing systems, and basic data analysis tools is typically required. Outstanding interpersonal skills, patience, and conflict resolution capabilities help you build lasting relationships and effectively address client concerns. These skills are crucial for ensuring customer satisfaction, loyalty, and maintaining a positive brand reputation.

How does a Customer Relations Executive typically collaborate with other departments to resolve customer issues?

Customer Relations Executives often serve as a bridge between customers and various internal departments such as sales, technical support, and operations. When complex issues arise, they coordinate with these teams to gather information, expedite solutions, and ensure a seamless customer experience. Effective communication and problem-solving are essential, as the executive must advocate for the customer's needs while aligning with company policies. This collaborative approach helps enhance customer satisfaction and fosters continuous improvement across the organization.

What is the difference between Customer Relations Executive vs Customer Service Representative?

AspectCustomer Relations ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice settings, client meetings, strategic planningCall centers, retail, online support
Employer & Industry UsageCorporate, B2B, service industriesRetail, hospitality, telecom, e-commerce
Common Search & ComparisonCustomer Relations ExecutiveCustomer Service Representative

The Customer Relations Executive typically handles strategic client interactions, manages key accounts, and focuses on building long-term relationships. In contrast, the Customer Service Representative primarily addresses customer inquiries, resolves issues, and provides support. While both roles require strong communication skills, the Customer Relations Executive often works in a more strategic, client-facing capacity within corporate environments, whereas the Customer Service Representative operates in more transactional, support-focused settings.

What are Customer Relations Executives?

Customer Relations Executives are professionals responsible for managing and improving relationships between a company and its customers. Their primary duties include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They often serve as a key point of contact, helping to build loyalty and maintain a positive company image. In addition, they may analyze customer feedback and suggest improvements to products or services.
What cities are hiring for Customer Relations Executive jobs? Cities with the most Customer Relations Executive job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations Executive jobs? States with the most job openings for Customer Relations Executive jobs include:
Customer Relations Executive jobs near you
Infographic showing various Customer Relations Executive job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,708 per year, or $35.9 per hour.

CUSTOMER RELATIONS EXECUTIVE

American Leak Detection of Central, Mid, & North New Jersey

Freehold, NJ

Other

Medical, Dental, PTO

Posted 9 days ago

Job description

 HARD WORKERS AND OVERACHIEVERS- LOOK NO FURTHER!

If you are looking to work in an upbeat office environment where your tasks include speaking with customers, explaining our unique services to them and successfully booking jobs, then this is a great position for you! We are offering a  career for a person who loves solving customer's problems, speaking with a multitude of interesting people from all over the State, and using your brain to resolve problems and create systems in a logical manner. Joining our  team will give you the opportunity to utilize your writing and communication skills, in a comfortable, "no-drama" office setting where your great ideas are heard. Here, your great work ethic - put into action -results in great earnings with plenty of opportunity to make more, and be recognized and rewarded for your hard work. If this sounds like a place you would thrive, then we invite you to apply to a fast growing company where opportunities are plentiful and the environment is friendly and fun!!

Learning is an ongoing process at our unique company where you will receive an education in the principles of leak detection, basic plumbing, the workings of swimming pool systems and more.  In fact, we pay you to master multiple computer applications, and to understand the secret to getting a customer to say "yes" to our services and successfully book leak detection jobs. Our business is comprised of experts in a very specialized field that is in high demand. 

EVERY DAY IS A NEW ADVENTURE AT THE OFFICE OF AMERICAN LEAK DETECTION .

The mission of American Leak Detection is to find leaks in a manner that is non-invasive, efficient, and environmentally sound. We give prompt, professional, and courteous service to all customers, while providing the best leak detection services in the world. We are seeking qualified individuals to join our team as we continue to grow! 

What We Offer...

  • Medical & Dental insurance

  • Paid Time Off/ Paid Holidays

  • Competitive salaries and opportunity for overtime pay.

  • Team environment where your ideas and suggestions make a difference

Responsibilities:

  • Consistently book appointments and achieve daily goal of filling the technician's schedule with jobs.

  • Answer calls and record information accurately ( such as customer information and their service needs).

  • Provide professional and courteous service to all clients, customers, and the general public.

  • Field customer questions and help resolve their leak problems.

  • Input data utilizing customized Salesforce & Service Titan applications.

  • Schedule service calls and dispatch technicians in a logical and efficient manner to varied job sites.

  • Correspond with our valued customers via phone, email, text, or other communication mediums. 

  • Compile detailed reports, business correspondence, and procedure manuals utilizing the Microsoft Office Suite.

  • File and organize daily paperwork.

Qualifications:

  • Focused attention to detail 

  • Highly developed organizational skills

  • Strong computer skills, excellent writing skills

  • Salesforce & Service Titan knowledge/aptitude to learn

  • Clear and concise communication skills

  • Successfully manage concurrent multiple projects; ability to multitask.

  • Experience working with maps is a plus.

  • Basic math and bookkeeping skills

  • Thrive in a fast-paced, busy environment.

  • Self-motivated to create projects when work has slowed down or hits a lull.
  •  
  • Service oriented and patient.
  •  
  • Consistently exude a positive attitude. Possess a fun, energetic, optimistic aura. 

Education & Experience:

  • College degree is desired, but minimum High School graduate or equivalent.
  • Prior customer service experience is necessary.
  • Veterans from all branches are highly desired & encouraged to apply.

A little bit about our Company and team

Founded over 50 years ago,and developing into a successful franchise business, American Leak Detection has become the world leader in accurate, non-destructive detection of hidden water, sewer, and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

Reach out today and let us know you’re interested in learning more! Visit the Careers section of our website @ https://www.americanleakdetection.com

Apply