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Customer Relationship Executive Jobs (NOW HIRING)

Steampunk

Customer Relationship Executive

Mclean, VA · On-site

$77K - $105K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Steampunk

Customer Relationship Executive

Mclean, VA

$100K - $200K/yr

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

Steampunk

Customer Relationship Executive

Mclean, VA

$100K - $200K/yr

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

Steampunk

Customer Relationship Executive

Mclean, VA · On-site

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Steampunk

Customer Relationship Executive

Mclean, VA · On-site +1

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Steampunk

Customer Relationship Executive

Mclean, VA · On-site +1

$175K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

IDEMIA

Customer Relationship Executive (Hybrid)

CA · On-site

Purpose The CRE - Customer Relationship Executive is responsible for managing customer relationships as the first point of contact, ensuring exceptional service and seamless communication between ...

The Groove

Client Relationship Executive

$78K - $106K/yr

At The Groove, our Client Relationship Executives (CREs) are key drivers within our client ... customers, focusing on deal management and solution integration, particularly in core financials ...

Wolters Kluwer

Account & Relationship Manager

Tampa, FL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Wolters Kluwer

Account & Relationship Manager

Philadelphia, PA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Wolters Kluwer

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

Wolters Kluwer

Account & Relationship Manager

Madison, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental ...

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Customer Relationship Executive information

See salary details

$46.5K

$94.6K

$142.5K

How much do customer relationship executive jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer relationship executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are some common challenges Customer Relationship Executives face when managing client expectations?

Customer Relationship Executives often encounter challenges such as balancing multiple client needs, resolving conflicts efficiently, and ensuring timely communication. It can be demanding to manage client expectations while aligning them with the company's capabilities and resources. Successful executives use strong interpersonal skills, proactive updates, and clear documentation to maintain trust and satisfaction. Regular training and collaboration with sales, support, and product teams also help address these challenges effectively.

What is the difference between Customer Relationship Executive vs Customer Service Representative?

AspectCustomer Relationship ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships to enhance loyalty and retentionHandles customer inquiries, complaints, and provides support for immediate issues
Required SkillsCommunication, relationship management, sales skillsCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, CRM systems, sales-focusedCall centers, help desks, retail stores
Common Industry UsageBanking, insurance, telecom, retailRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, a Customer Relationship Executive focuses on building long-term relationships and driving customer loyalty, often with a sales component. In contrast, a Customer Service Representative primarily addresses immediate customer issues and provides support. Both roles require strong communication skills but differ in their strategic versus transactional focus.

What does a customer relationship executive do?

A customer relationship executive manages interactions with clients to build strong relationships, ensure customer satisfaction, and promote loyalty. They handle inquiries, resolve issues, and may use CRM software to track customer data and preferences, often working in a fast-paced environment that requires good communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Customer Relationship Executive?

To thrive as a Customer Relationship Executive, you need strong interpersonal skills, a customer service mindset, and a background in business administration or a related field. Familiarity with CRM software, sales platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and problem-solving abilities are standout soft skills in this role. These skills and qualities are crucial for building lasting client relationships, ensuring customer satisfaction, and driving business growth.
More about Customer Relationship Executive jobs

What cities are hiring for Customer Relationship Executive jobs?

Cities with the most Customer Relationship Executive job openings:

What are the most commonly searched types of Customer Relationship jobs?

The most popular types of Customer Relationship jobs are:

What states have the most Customer Relationship Executive jobs?

States with the most job openings for Customer Relationship Executive jobs include:

What job categories do people searching Customer Relationship Executive jobs look for?

The top searched job categories for Customer Relationship Executive jobs are:

Customer Relationship Executive jobs near you
Infographic showing various Customer Relationship Executive job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Customer Relationship Executive

Steampunk

Mclean, VA • On-site

$77K - $105K/yr

Other

Re-posted 9 days ago

Job description

Overview
The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients.
Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits.
Contributions
Contributions
  • First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
  • This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities
  • Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships;
  • Works with capture resources to develop the overall win strategy and performs associated opportunity marketing;
  • Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers;
  • Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors;
  • Interacts routinely with all levels of Steampunk's Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.

Qualifications
Specific qualifications of the ideal candidate include the following:
  • Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering or related degree
  • Minimum of 6 years experience in IT, preferably in business development or sales
  • Demonstrated experience in navigating Federal acquisitions processes successfully
  • Successful track record of identifying and closing opportunities
  • Strong organization, presentation and planning skills and experience
  • Excellent written/verbal communication skills
  • Ability to manage multiple priorities in a fast-paced, high growth environment
  • Local Required

PERSONAL STYLE
  • Self-motivated, confident and entrepreneurial.
  • Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action.
  • Intellectual strength, with a disruptive thought process and a unique perspective.
  • High moral values, confidence, humility, integrity
  • Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy.
  • Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals.

About steampunk
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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