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Customer Relationship Associate Jobs (NOW HIRING)

Minster Bank

Relationship Associate

Minster, OH · On-site

$43K - $53K/yr

This role builds and strengthens customer relationships through accurate transaction processing ... The Relationship Associate also supports branch operations by performing cash handling and ...

Minster Bank

Relationship Associate

Minster, OH · On-site

$43K - $53K/yr

This role builds and strengthens customer relationships through accurate transaction processing ... The Relationship Associate also supports branch operations by performing cash handling and ...

Milestone Wealth Management

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Client Relationship Associate

Burlington, NC · On-site

$35K - $45K/yr

Working closely with the Client Relationship Manager, the Client Relationship Associate will help ... Maintain accurate client records and update CRM information * Assist with client service requests ...

New

Milestone Wealth Management

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Client Relationship Associate

Burlington, NC · On-site

$35K - $45K/yr

Working closely with the Client Relationship Manager, the Client Relationship Associate will help ... Maintain accurate client records and update CRM information * Assist with client service requests ...

New

Minster Bank

Relationship Associate

Dayton, OH · On-site

$38K - $48K/yr

Position Summary The Relationship Associate plays a key role in building and maintaining customer relationships by providing outstanding service and support. This position is responsible for ...

Ren

Investment Relationship Associate

Hudson, OH · On-site

$36K - $45K/yr

Investment Relationship Associate Department: Client Service & Operations Level & Status P3, Exempt ... Applies AI-powered tools (e.g., workflow automation, document processing assistants, CRM AI ...

Grameen America Inc

Relationship Associate

Dallas, TX · On-site

$17.36/hr

We are seeking a motivated individual who thrives on delivering exceptional customer service ... The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen ...

New

Minster Bank

Relationship Associate

Dayton, OH · On-site

$38K - $48K/yr

Position Summary The Relationship Associate plays a key role in building and maintaining customer relationships by providing outstanding service and support. This position is responsible for ...

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All JobsCustomer Relationship Associate Jobs

Customer Relationship Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relationship associate jobs pay per year?

As of Jul 23, 2026, the average yearly pay for customer relationship associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

A Customer Relationship Associate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or sales. Some roles may require familiarity with CRM software and relevant certifications, depending on the industry and company requirements.

What does a customer relations associate do?

A customer relations associate manages interactions with customers to ensure satisfaction and build loyalty. They handle inquiries, resolve complaints, and provide product or service information, often using communication tools like phone, email, or chat. Strong interpersonal skills and knowledge of company policies are essential for this role.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is being an RM a stressful job?

A Customer Relationship Associate role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications or training in customer relationship management tools.
What cities are hiring for Customer Relationship Associate jobs? Cities with the most Customer Relationship Associate job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
What states have the most Customer Relationship Associate jobs? States with the most job openings for Customer Relationship Associate jobs include:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Customer Relationship Associate

Mintex Technology

Grapevine, TX • On-site

$60K - $125K/yr

Full-time

Posted 29 days ago

Job description

 Position OVERVIEW

  • Role: Customer Relationship Associate (CRA)
  • Location: Grapevine, Texas
  • Job Type: Full-Time
  • Industry: Logistics / Transportation Brokerage
  • Salary: $60,000 – $125,000

 Company Overview

  • Growing transportation brokerage specializing in Dry Van transportation.
  • Also supports: Reefer, Oversized Freight, Over-Dimensional Shipments, Specialized Equipment, Bladders, and Multi-Modal services.
  • Expanding commercial team to drive business growth, customer development, and operational execution.

 Position Summary

  • Responsible for new business development, customer relationship management, and delivering transportation solutions.
  • Combines brokerage sales, account management, and freight operations exposure.

Key Responsibilities

  • Generate new freight opportunities and develop long-term customer relationships.
  • Grow and manage an active portfolio of transportation accounts.
  • Expand existing customer business through account development strategies.
  • Coordinate FTL, Dry Van, Reefer, Drayage, Intermodal, Specialized, and Over-Dimensional freight.
  • Develop freight pricing strategies balancing competitiveness and profitability.
  • Collaborate with Carrier Development and Operations teams.
  • Build and maintain strong carrier relationships.
  • Resolve claims, service disruptions, and customer concerns professionally.
  • Maintain accurate records in TMS and CRM platforms.

Qualifications

  • Experience in freight brokerage, transportation sales, or logistics operations preferred.
  • Strong communication and negotiation skills.
  • Customer-focused mindset with ability to manage multiple accounts.
  • Ability to work in a fast-paced, team-oriented environment.
  • Proficiency with TMS and CRM tools is a plus.