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Customer Relationship Associate Jobs (NOW HIRING)

Atalnt Llc

Customer Relationship Associate

Grapevine, TX · On-site

$37K - $46K/yr

Customer Relationship Associate Location: Grapevine, Texas Job Type: Full Time Company Overview Our client is a growing transportation brokerage. The organization specializes in dry van ...

ATALNT

Customer Relationship Associate

Grapevine, TX · On-site

$37K - $46K/yr

Customer Relationship Associate Location: Grapevine, Texas Job Type: Full Time Company Overview: Our client is a growing transportation brokerage. The organization specializes in dry van ...

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$39K - $49K/yr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory ...

Equiliem

CUSTOMER RELATIONSHIP ASSOCIATE (CRA)

Grapevine, TX · On-site

$37K - $46K/yr

CUSTOMER RELATIONSHIP ASSOCIATE (CRA) Location:Grapevine, Texas (Onsite) Qualifications: - Freight brokerage, transportation sales, or logistics operations experience preferred - Strong communication ...

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$18 - $20/hr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory ...

Minster Bank

Relationship Associate

Minster, OH · On-site

$43K - $53K/yr

This role builds and strengthens customer relationships through accurate transaction processing ... The Relationship Associate also supports branch operations by performing cash handling and ...

Minster Bank

Relationship Associate

Minster, OH · On-site

$43K - $53K/yr

This role builds and strengthens customer relationships through accurate transaction processing ... The Relationship Associate also supports branch operations by performing cash handling and ...

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Customer Relationship Associate information

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$25K

$47.1K

$67K

How much do customer relationship associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relationship associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is a Customer Relationship Associate an entry level job?

A Customer Relationship Associate position is often considered entry level, suitable for candidates with basic communication skills and a customer service background. Many roles require minimal prior experience and provide on-the-job training, making it accessible for recent graduates or those new to the field.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during high call volumes or difficult interactions. The job's stress level depends on factors such as workload, company environment, and communication skills, but it generally requires patience and problem-solving abilities. Proper training and time management can help manage stress effectively.
What cities are hiring for Customer Relationship Associate jobs? Cities with the most Customer Relationship Associate job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
Who are the top companies hiring for Customer Relationship Associate jobs? The top employers for Customer Relationship Associate jobs are:
What states have the most Customer Relationship Associate jobs? States with the most job openings for Customer Relationship Associate jobs include:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Customer Relationship Associate

Mintex Technology

Grapevine, TX • On-site

$60K - $125K/yr

Full-time

Re-posted 20 days ago

Job description

 Position OVERVIEW

  • Role: Customer Relationship Associate (CRA)
  • Location: Grapevine, Texas
  • Job Type: Full-Time
  • Industry: Logistics / Transportation Brokerage
  • Salary: $60,000 – $125,000

 Company Overview

  • Growing transportation brokerage specializing in Dry Van transportation.
  • Also supports: Reefer, Oversized Freight, Over-Dimensional Shipments, Specialized Equipment, Bladders, and Multi-Modal services.
  • Expanding commercial team to drive business growth, customer development, and operational execution.

 Position Summary

  • Responsible for new business development, customer relationship management, and delivering transportation solutions.
  • Combines brokerage sales, account management, and freight operations exposure.

Key Responsibilities

  • Generate new freight opportunities and develop long-term customer relationships.
  • Grow and manage an active portfolio of transportation accounts.
  • Expand existing customer business through account development strategies.
  • Coordinate FTL, Dry Van, Reefer, Drayage, Intermodal, Specialized, and Over-Dimensional freight.
  • Develop freight pricing strategies balancing competitiveness and profitability.
  • Collaborate with Carrier Development and Operations teams.
  • Build and maintain strong carrier relationships.
  • Resolve claims, service disruptions, and customer concerns professionally.
  • Maintain accurate records in TMS and CRM platforms.

Qualifications

  • Experience in freight brokerage, transportation sales, or logistics operations preferred.
  • Strong communication and negotiation skills.
  • Customer-focused mindset with ability to manage multiple accounts.
  • Ability to work in a fast-paced, team-oriented environment.
  • Proficiency with TMS and CRM tools is a plus.