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Customer Relationship Associate Jobs (NOW HIRING)

Relationship Associate

Oklahoma City, OK · On-site

$37K - $46K/yr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Investment Relationship Associate

Hudson, OH · On-site

$36K - $45K/yr

Investment Relationship Associate Department: Client Service & Operations Level & Status P3, Exempt ... Applies AI-powered tools (e.g., workflow automation, document processing assistants, CRM AI ...

Relationship Associate

Oklahoma City, OK

$37K - $46K/yr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Relationship Associate

Sherman Oaks, CA · On-site

$25.82 - $43.51/hr

The Relationship Associate (RA) partners with the Sales team to achieve loan production goals ... Supports Sales Team throughout course of loan files, which may include follow-up with customers ...

Relationship Associate

Sherman Oaks, CA · On-site

$25.82 - $43.51/hr

The Relationship Associate (RA) partners with the Sales team to achieve loan production goals ... Supports Sales Team throughout course of loan files, which may include follow-up with customers ...

The Relationship Associate (RA) partners with the Sales team to achieve loan production goals ... Supports Sales Team throughout course of loan files, which may include follow-up with customers ...

Part Time Relationship Associate

New Bremen, OH · On-site

$41K - $51K/yr

Position Summary The Relationship Associate plays a key role in building and maintaining customer relationships by providing outstanding service and support. This position is responsible for ...

Part Time Relationship Associate

New Bremen, OH · On-site

$41K - $51K/yr

Position Summary The Relationship Associate plays a key role in building and maintaining customer relationships by providing outstanding service and support. This position is responsible for ...

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Customer Relationship Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relationship associate jobs pay per year?

As of Jul 23, 2026, the average yearly pay for customer relationship associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

A Customer Relationship Associate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or sales. Some roles may require familiarity with CRM software and relevant certifications, depending on the industry and company requirements.

What does a customer relations associate do?

A customer relations associate manages interactions with customers to ensure satisfaction and build loyalty. They handle inquiries, resolve complaints, and provide product or service information, often using communication tools like phone, email, or chat. Strong interpersonal skills and knowledge of company policies are essential for this role.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is being an RM a stressful job?

A Customer Relationship Associate role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications or training in customer relationship management tools.
What cities are hiring for Customer Relationship Associate jobs? Cities with the most Customer Relationship Associate job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
What states have the most Customer Relationship Associate jobs? States with the most job openings for Customer Relationship Associate jobs include:
Infographic showing various Customer Relationship Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.
Customer Relationship Associate (Teller) - Full-Time - Mt. Hope

Customer Relationship Associate (Teller) - Full-Time - Mt. Hope

First Federal Community Bank

Mount Hope, OH • On-site

$13 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Open Opportunity: Customer Relationship Associate (Teller) - Full-time
FLSA Classification: Non-Exempt, Hourly Position
Location: First Federal Community Bank, 7790 County Rd 77, Mt. Hope, OH 44660
Start a meaningful career with a schedule you can count on.
Join First Federal Community Bank and make a difference every day by building relationships, helping customers, and supporting your local community.
No prior banking experience required, we provide comprehensive training and ongoing support!
Why Join Us?
  • Consistent Schedule: Enjoy a predictable schedule with no rotating shifts, so you can plan your life with confidence.
  • Weekends: We are only open a half-day on Saturdays and always closed on Sundays.
  • Holidays: You will have up to 11 paid holidays
  • Benefits: Health, Dental, Vision and 401k with generous Bank Match*
  • Paid time Off: Generous amount of paid time off available after 90 days of employment - plus paid volunteer time to support non-profits important to you.
  • Professional Growth: We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on-the-job training for skill building.
  • Great Place to Work Perks: Birthday recognition, Milestone anniversary recognition, Annual wellness fair, loan discounts, deposit account perks, On-site fitness center in North Dover
  • *Eligibility requirements

What You'll Do:
  • Welcome customers and create a positive, friendly experience
  • Process deposits, withdrawals, and other transactions accurately
  • Answer questions and help customers find the right solutions in person and over the phone
  • Support online banking, debit card, and account service needs
  • Balance your cash drawer and maintain a clean work area
  • Build relationships with customers and your team

What We're Looking For:
  • High school diploma or equivalent
  • Customer service or people-focused experience
  • Strong attention to detail and basic computer skills
  • Willingness to learn and grow
  • Positive attitude and reliability

A Great Fit If You:
  • Enjoy working with people and building relationships
  • Want consistent hours and job stability
  • Are looking to grow into a long-term career
  • Have retail, food service, cashiering, or customer service experience

Ready to Apply?
If you are looking for a role where you are known by name, supported by your team, and a part of something meaningful, we'd love to talk with you! Apply today!
Follow and Connect with Us:
https://www.facebook.com/firstfederalcommunitybank/
https://www.instagram.com/firstfederalcommunitybank/
https://www.linkedin.com/company/first-federal-community-bank-oh/
First Federal Community Bank is an equal employment opportunity employer.