ZipRecruiter

Log In

1

Customer Relationship Associate Jobs (NOW HIRING)

Ren

Investment Relationship Associate

Hudson, OH · On-site

$36K - $45K/yr

Investment Relationship Associate Department: Client Service & Operations Level & Status P3, Exempt ... Applies AI-powered tools (e.g., workflow automation, document processing assistants, CRM AI ...

Minster Bank

Relationship Associate - Customer Service

Troy, OH · On-site

$36K - $45K/yr

JOB SUMMARY The Customer Service Relationship Associate position is responsible for helping our branches retain and grow their customer base. This is accomplished by providing superior customer sales ...

Apply Early

OPENLANE

Relationship Associate

Smyrna, GA · On-site

$39K - $48K/yr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Mercer, PA · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Youngstown, OH · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Grove City, PA · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

AFC

Relationship Associate

Mercer, PA · On-site

$37K - $47K/yr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

New

Ren

Investment Relationship Associate

Hudson, OH · On-site

$36K - $45K/yr

Investment Relationship Associate Department: Client Service & Operations Level & Status P3, Exempt ... Applies AI-powered tools (e.g., workflow automation, document processing assistants, CRM AI ...

Vanguard Group

Client Relationship Associate

Charlotte, NC · On-site

$74K - $77K/yr

As a Client Relationship Associate, you will: * Partner with our clients via inbound phone calls to ... Customer-facing and/or in-bound phone experience. * A learner's mindset and an appetite for ...

AFC

Relationship Associate

Tinley Park, IL · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Yaphank, NY · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

next page

Showing results 1-20

All JobsCustomer Relationship Associate Jobs

Customer Relationship Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relationship associate jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer relationship associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

A Customer Relationship Associate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or sales. Some roles may require familiarity with CRM software and relevant certifications, depending on the industry and company requirements.

What does a customer relations associate do?

A customer relations associate manages interactions with customers to ensure satisfaction and build loyalty. They handle inquiries, resolve complaints, and provide product or service information, often using communication tools like phone, email, or chat. Strong interpersonal skills and knowledge of company policies are essential for this role.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is being an RM a stressful job?

A Customer Relationship Associate role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications or training in customer relationship management tools.
What cities are hiring for Customer Relationship Associate jobs? Cities with the most Customer Relationship Associate job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
What states have the most Customer Relationship Associate jobs? States with the most job openings for Customer Relationship Associate jobs include:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.
Customer Relationship Associate (Teller) - Full-Time - Mt. Hope

Customer Relationship Associate (Teller) - Full-Time - Mt. Hope

First Federal Community Bank

Mount Hope, OH • On-site

$13 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Start a meaningful career with a schedule you can count on.
Join First Federal Community Bank as a Customer Relationship Associate and make a real difference every day by serving customers, building relationships, and helping people to reach their financial goals. Enjoy great benefits, paid holidays, professional development, and the opportunity to grow your career in a community-focused bank.
This role is ideal for someone who enjoys working with people, values a consistent schedule, and wants to grow in a long-term career in their local community. No prior banking experience, we provide comprehensive training and ongoing support!
Open Opportunity: Customer Relationship Associate (Teller)
Reports to: Financial Center Manager
FLSA Classification: Non-Exempt, Hourly Position
Status: Full-Time
Location: First Federal Community Bank, 7790 County Road 77, Mt. Hope, OH 44660
Banking is about people, and our team is comprised of some of the best!

JOB SUMMARY:
As the first face our customers see, you set the tone for their entire experience with First Federal Community Bank. You’ll create lasting impressions by delivering exceptional service and making every customer our top priority.
In this role, you’ll educate customers on solutions for their financial needs, promote First Federal products and services, and build strong relationships through meaningful, engaging interactions all while handling personal transactions with accuracy and care.
Your active participation in organizations and community events demonstrates First Federal’s commitment to Invest in Our Community. You’ll embrace opportunities for professional growth, collaborate with a supportive team,
and bring attention to detail that makes you an essential part of our success. Every interaction you have creates value for our customers and shows why First Federal is the premier financial services provider in our community.
MAKE A DIFFERENCE EVERY DAY!
Are you ready to start a career where you create meaningful connections and help people achieve their financial goals? At First Federal Community Bank, our Customer Relationship Associates are more than tellers, they are trusted advisors, problem-solvers, and the friendly faces that make banking personal.
As the first point of contact for many of our customers, you’ll deliver exceptional service, provide financial solutions, and represent our commitment to Invest in Our Community through active participation in local organizations and events. Every interaction is an opportunity to make a positive impact and show why First Federal is the premier financial services provider in our area.

WHAT YOU'LL DO:
  • Welcome customers and create memorable experiences that make them feel valued.
  • Receive deposits, cash checks, process withdrawals, and handle transactions with accuracy and care.
  • Educate customers on financial solutions, promote First Federal products and services, and build strong relationships through engaging interactions.
  • Answer questions about debit cards, online banking, and other services; both in person and over the phone.
  • Balance your cash drawer daily and maintain a well-stocked, organized workstation.
  • Demonstrate knowledge of all financial services to cross-sell products that meet customer needs.
  • Embrace ongoing professional development and utilize Learning amp; Development tools to grow your skills.
  • Represent First Federal with integrity and enthusiasm at community events and organizations.
  • Adapt to changing business needs with a positive attitude, solve problems quickly, and maintain high ethical standards.
WHAT WE'RE LOOKING FOR:
  • High school diploma or equivalent
  • Strong customer service skills and a passion for helping others
  • Good computer skills and interpersonal communication skills
  • Ability to operate office equipment, including computer, calculator, copier/fax, and scanner
  • Basic knowledge of debits and credits (or willingness to learn)
  • Ability to multi-task and adapt to change
  • Ability to complete an in-house training program
  • Attention to detail and accuracy in handling transactions
  • Professionalism, integrity, and adaptability in a fast-paced environment
  • Commitment to personal growth and community involvement
WHY CHOOSE FIRST FEDERAL COMMUNITY BANK?
  • Consistent Schedule: Enjoy a predictable schedule with no rotating shifts, so you can plan your life with confidence.
  • Weekends: We are only open a half-day on Saturdays and always closed on Sundays.
  • Holidays: You will have up to 13 paid holidays (Mt. Hope Financial Center includes being closed on Old Christmas in January and Ascension Day in May).
  • Benefits: Health, Dental, Vision and 401k with generous Bank Match*
  • Paid time Off: Generous amount of paid time off available after 90 days of employment - plus paid volunteer time to support non-profits important to you.
  • Professional Growth: We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on-the-job training for skill building.
  • Great Place to Work Perks: Birthday recognition, Milestone anniversary recognition, Annual wellness fair, loan discounts, deposit account perks, On-site fitness center in North Dover
  • *Eligibility requirements
READY TO START YOUR JOURNEY?
If you are looking for a career where you are known by name, supported by your team, and encouraged to grow - we'd love to meet you!
CONVENIENTLY LOCATED:
  • 10 minutes from Mount Eaton, OH
  • 13 minutes from Fredricksburg, OH
  • 14 minutes from Walnut Creek, OH
  • 15 minutes from Holmesville, OH
  • 15 minutes from Millersburg, OH
  • 15 minutes from Kidron, OH
  • 15 minutes from Wilmot, OH
  • 15 minutes from Charm, OH
  • 17 minutes from Apple Creek, OH
  • 17 minutes from Dundee, OH
  • 20 minutes from Brewster, OH
  • 20 minutes from Beach City, OH
  • 20 minutes from Dalton, OH
  • 20 minutes from Strasburg, OH

FOLLOW amp; CONNECT WITH US:
https://www.facebook.com/firstfederalcommunitybank/
https://www.instagram.com/firstfederalcommunitybank/
https://www.linkedin.com/company/first-federal-community-bank-oh/
First Federal Community Bank is an equal employment opportunity employer.

Apply