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Customer Relationship Manager Jobs (NOW HIRING)

Collabera

Customer Relationship Manager

Greensboro, NC · On-site

The Customer Relationship Manager (CRM) position requires expertise in loan modification. The CRM serves as a single point of contact and trusted advisor for these borrowers. Sensitivity to the ...

Cintas

Customer Relationship Manager L2

Chicago, IL · On-site

$67K - $85K/yr

Requisition Number: 225590 Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing ...

Cintas

Customer Relationship Manager L2

Chicago, IL · On-site

$67K - $85K/yr

Requisition Number: 228241 Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing ...

Crain Automotive

CRM

Fort Smith, AR

Customer Relationship Manager (CRM)Location: Crain Kia of Fort Smith Address: 6700 Autopark Dr, Fort Smith, AR, 72908 Job Overview Crain Kia of Fort Smith is seeking a dedicated and detail-oriented ...

New

Ten Group

CRM Manager

New York, NY

... Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic initiatives ...

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How much do customer relationship manager jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer relationship manager in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

Is an RM role stressful?

A Customer Relationship Manager (CRM) role can be stressful due to the need to meet client expectations, handle complaints, and manage multiple accounts simultaneously. Success in this role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for maintaining and improving relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, coordinate communication, and develop strategies to meet client needs, often using CRM software tools. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

How much is the salary of a relationship manager?

The salary of a Customer Relationship Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often supplemented with bonuses and benefits.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What do customer relations managers do?

Customer Relationship Managers oversee interactions with clients to build strong relationships, improve customer satisfaction, and retain business. They analyze customer data, address concerns, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
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Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.
Customer Relationship Manager

Customer Relationship Manager

MD Turbines Inc

Hialeah, FL • On-site

Full-time

Posted yesterday

Job description

About Us:

MD Turbines is a leading jet engine teardown and repair facility specializing in turbine engines, parts, and components for the aviation industry. Our team takes pride in providing reliable, quality service with precision and integrity.

We are seeking a Customer Relationship Manager (CRM) to join our growing operation. This individual will serve as the key liaison between our customers and internal teams — ensuring exceptional communication, timely updates, and a seamless customer experience from order to delivery.

_________________________________________________

Key Responsibilities:
  • Serve as the primary point of contact for assigned customers, building and maintaining strong longterm relationships.
  • Coordinate with internal departments (Sales, Warehouse, Quality, and Repair) to ensure timely fulfillment of customer orders and service requests.
  • Track repair orders, shipments, and quotations through Quantum or related ERP systems.
  • Provide proactive communication regarding order status, delays, and delivery updates.
  • Manage and resolve customer issues promptly and professionally.

    • Maintain accurate customer records, contact logs, and activity notes.

  • Support the team with quote followups, customer inquiries, and account management.
  • Identify opportunities to enhance customer satisfaction and retention.

    • ________________________________________________

    Qualifications:
  • 3+ years of experience in customer service, account management, or sales coordination (preferably in aviation, aerospace, or logistics).
  • Strong organizational and communication skills.
  • Experience with Quantum, Component Control, or similar ERP systems preferred.
  • Proficient in Microsoft Office (Excel, Outlook, Teams).
  • Ability to multitask and manage competing priorities in a fastpaced environment.
  • Detailoriented with a problemsolving mindset.
  • Bilingual (English/Spanish) a plus.

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