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Customer Relationship Manager Jobs in Utah (NOW HIRING)

Sunwest Bank

Relationship Manager

Sandy, UT · On-site

$150K - $175K/yr

... bank business customers or prospects. Prepares or assists in the preparation of credit ... relationship plans, lines, deposits or complex cash management and detail-oriented operational ...

Sunwest Bank

Relationship Manager

Sandy, UT

$150K - $175K/yr

... bank business customers or prospects. Prepares or assists in the preparation of credit ... relationship plans, lines, deposits or complex cash management and detail-oriented operational ...

401GO

Regional Relationship Manager

Sandy, UT · On-site +1

HubSpot experience or willingness to adopt and master HubSpot CRM. * Metrics driving with monthly/quarterly goals to attain. * Financial and/or Retirement designations ideal (AIF, CFP, QKA, CPRC, QKC ...

401GO

Regional Relationship Manager - HCM

Sandy, UT · On-site +1

Experience forecasting, pipeline management, and CRM utilization. * HubSpot experience or willingness to quickly become proficient. * Data-driven mindset with experience managing KPI-driven ...

Avetta, LLC

Supplier Relationship Manager

Lehi, UT · On-site

... customer success, account management, renewals, or supplier relationship roles (B2B SaaS or ... compliance-driven environments strongly preferred) * Proven track record managing a book of ...

Morgan Stanley

Platinum Relationship Manager

Sandy, UT · On-site

$65K - $110K/yr

The Platinum Relationship Manager will be responsible for the retention and growth of Morgan ... sales, customer satisfaction and the entire customer experience. * Mitigate risk by strict ...

Avetta, LLC

Supplier Relationship Manager

Lehi, UT · Hybrid

... customer success, account management, renewals, or supplier relationship roles (B2B SaaS or ... compliance-driven environments strongly preferred) * Proven track record managing a book of ...

Morgan Stanley

Platinum Relationship Manager

Sandy, UT · On-site

Relationship Managers work within a small team and will have the responsibility of delivering white ... sales, customer satisfaction and the entire customer experience * Mitigating risk by strict ...

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Customer Relationship Manager information

See Utah salary details

$11

$24

$45

How much do customer relationship manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer relationship manager in Utah is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.46 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What are the most commonly searched types of Customer Relationship jobs in Utah?

The most popular types of Customer Relationship jobs in Utah are:

What are popular job titles related to Customer Relationship Manager jobs in Utah?

For Customer Relationship Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Manager jobs in Utah look for?

The top searched job categories for Customer Relationship Manager jobs in Utah are:

What cities in Utah are hiring for Customer Relationship Manager jobs?

Cities in Utah with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,661 per year, or $24.4 per hour.

Customer Relationship Manager

DEX Imaging

Salt Lake City, UT • On-site

Full-time

Posted 14 days ago

DEX Imaging rating

4.9

Company rating: 4.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers

Job description

DEX JOB DESCRIPTION
Job Title
Customer Relationship Manager
Job grade
Job Department
Sales
Job Sub - Department
Sales
Job Code
CRM
Effective Date
03/01/2025
JOB SUMMARY
The Customer Relationship Manager (CRM) proactively supports and strengthens customer relationships , ensuring satisfaction, retention, and growth. This role involves strategically increasing revenue and profitability through effective engagement with existing clients, conducting quarterly reviews, optimizing aftermarket profitability, facilitating contract renewals, and independently promoting DEX services, including Managed Print Services and software solutions. The CSM fosters continuous engagement, offering strategic guidance to enhance measurable client outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Relationship Management:
Build and maintain strong, long-term client relationships through proactive communication and personalized service.
Account Growth & Revenue Optimization:
Independently deliver client presentations and discussions to promote DEX services, including Managed Print Services (MPS) and software solutions.
Identify and pursue opportunities to expand services through upselling and cross-selling within existing client accounts.
Contract Renewal & Retention
Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities.
Maintain accurate CRM documentation of client interactions and contract details.
Strategic Account Oversight & Reporting:
Monitor client accounts proactively, identifying potential risks and implementing mitigation strategies.
Develop and deliver insightful, data-driven Business Reviews.
Regularly provide internal stakeholders with updates on account performance, upcoming opportunities, and renewal status.
Collaboration & Process Improvement
Partner with internal teams to deliver tailored solutions aligned with client goals.
Contribute to process enhancements and participate in professional development initiatives.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include: Team Lead - Customer Relationship Manager
JOB QUALIFICATIONS/SKILL REQUIREMENTS
Ability to establish and maintain effective working relationships with employees, businesses, and the community.
Ability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Completes additional tasks and assignments as requested by Leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree (B. A.) from four-year college or university is preferred.
One to two years Sales related experience and/or training; or equivalent combination of education and experience
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20%
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Employment Type: Full-Time

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