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Entry Level Customer Success Manager Jobs (NOW HIRING)

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Streamline Healthcare Solutions

OR · On-site

$70K - $95K/yr

Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...

New

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Lever Demo 2

Customer Success Manager

Arlington, TX

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth within the dynamic tech industry. The ideal candidate ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

New

AxisCare

Customer Success Manager

Waco, TX · On-site

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

New

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Entry Level Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do entry level customer success manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for entry level customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How to become a Customer Success Manager with no experience?

To become an Entry Level Customer Success Manager with no experience, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Entry-level roles often value relevant soft skills and a customer-focused attitude, so obtaining certifications or training in customer service or product knowledge can also help you qualify for the position.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is a typical CSM salary?

A typical entry-level Customer Success Manager (CSM) salary ranges from $50,000 to $70,000 annually, depending on location, industry, and company size. Salaries can increase with experience, certifications, and proficiency in customer relationship management tools like Salesforce or Gainsight.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What jobs pay 4000 a week without a degree?

Entry-level customer success manager roles typically do not pay $4,000 a week without experience or advanced skills. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay are either highly skilled, commission-based, or managerial positions that usually require relevant experience.

Will AI replace CSM?

AI cannot fully replace Entry Level Customer Success Managers, as the role relies on interpersonal skills, empathy, and understanding customer needs. AI tools can assist CSMs by automating routine tasks and providing data insights, but human judgment and relationship-building remain essential for success in the role.
More about Entry Level Customer Success Manager jobs
What cities are hiring for Entry Level Customer Success Manager jobs? Cities with the most Entry Level Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
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What job categories do people searching Entry Level Customer Success Manager jobs look for? The top searched job categories for Entry Level Customer Success Manager jobs are:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, 12% Hybrid, and 29% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Re-posted 16 days ago

Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!

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About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021

View All Mojo Jobs