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Entry Level Customer Success Manager Jobs (NOW HIRING)

Just Radon

Be Seen First

Customer Success Manager

Portland, OR · Remote

$20 - $37/hr

The Customer Success Manager plays a crucial role in fostering strong relationships with small ... Provide tailored customer support to resolve issues promptly Preferred Qualifications * Entry-level ...

Just Radon

Be Seen First

Customer Success Manager

Portland, OR · Remote

$20 - $37/hr

The Customer Success Manager plays a crucial role in fostering strong relationships with small ... Provide tailored customer support to resolve issues promptly Preferred Qualifications * Entry-level ...

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

QbDVision

Customer Success Manager

Customer Success Manager Our Customer Success team is looking for a Customer Success Manager to join our fast-growing team supporting the Life Sciences industry and help shape the future of digital ...

Evoplay

Customer Success Manager

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

About the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute ...

Opiniion Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting ...

Hack The Box

Customer Success Manager

$105K - $130K/yr

Anna's journey into HTB customer success scaling team 🚀 The adventures that await you after becoming a Customer Success Manager at Hack The Box: * Guiding new customers through their customer ...

Sendoso

Customer Success Manager

Customer Success Manager We are seeking an experienced and results-oriented Customer Success Manager (CSM) to own, manage, and strategically grow a dedicated portfolio of our most valued customers.

Hack The Box

Customer Success Manager

New York, NY · Remote

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

Larvol Group

Customer Success Manager

Customer Success Manager LARVOL provides competitive intelligence and predictive insights for global pharma companies. We're looking for a proactive, relationship-driven Customer Success Manager (CSM ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

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Entry Level Customer Success Manager information

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How much do entry level customer success manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for entry level customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What job makes $10,000 a month without a degree?

A high-level Customer Success Manager can potentially earn $10,000 or more per month through commissions, bonuses, and performance-based pay, especially in SaaS or tech companies. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some positions offering remote work and flexible schedules.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How much does a CSM get paid?

Entry-level Customer Success Managers typically earn between $50,000 and $70,000 annually, depending on location, industry, and company size. Salaries can increase with experience, certifications, and proficiency with customer relationship management (CRM) tools.

What are the 4 pillars of customer success?

The four pillars of customer success are onboarding, adoption, retention, and expansion. For an Entry Level Customer Success Manager, understanding these pillars helps in building strong customer relationships, ensuring product value, and driving long-term growth. Mastery of communication skills and familiarity with customer success tools support effective management of these areas.

How to be a customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant certifications, such as in customer service or project management, can also enhance your qualifications, and gaining experience through internships or related roles like support or sales can help build relevant expertise.
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What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
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Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 45% Full Time, 52% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager/Gestionnaire du succès client (GSC)

Customer Success Manager/Gestionnaire du succès client (GSC)

Upland Software

Remote

$65K - $75K/yr

Other

Posted 25 days ago

Job description

Customer Success Manager/Gestionnaire Du Succès Client (GSC)

At Upland Software, you'll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won't change. We're passionate. We're proactive. We take pride in our work, and we love a good challenge. Sound like you?

The Upland Audience Engagement Customer Success Team is looking for an entry-level Customer Success Manager (CSM). In this position, you will play a vital role in ensuring our customers achieve their desired outcomes using our software solutions. You'll act as a trusted advisor to clients, helping them unlock value, overcome challenges, and maximize their success. This position is an excellent opportunity for individuals looking to grow their career in customer success while developing expertise in SaaS products.

Primary Responsibilities:

  • Own, drive, and manage the end-to-end customer relationship, ensuring customer satisfaction, renewal, and expansion.
  • Build and maintain strong, long-term relationships with customers by understanding their needs and aligning our solutions to meet their goals.
  • Identify any potential risks associated to customer health and retention and communicate through regular pulse updates.
  • Attend on-site customer meetings and relevant industry events
  • Serve as the voice of the customer, providing feedback to internal teams to improve products, services, and processes.
  • Monitor customer health metrics and reach out proactively to ensure customers stay engaged and successful.
  • Collaborate with support and technical teams to address and resolve customer issues promptly.
  • Support in renewal conversations, forecasting and communicating clear next steps to secure timely contract renewals.
  • Identify new opportunities for growth and expansion.
  • Assist with various special projects to support the Customer Success organization.

Requirements:

  • Bachelor's degree or equivalent.
  • 2+ years in client-facing roles for software companies, or other relevant work experience.
  • Excellent written and oral communication skills with a wide range of audiences.
  • Innovative and assertive, with the ability to pick up new technologies and assess situations quickly.
  • Strong organizational and time management skills and the ability to manage multiple customers and projects simultaneously.
  • Experience with Salesforce or other CRM systems.
  • Customer oriented attitude and problem-solving aptitude.

Desired Skills:

  • Experience as a CSM at a SaaS company.
  • Experience with Email Marketing Software.
  • Experience with Salesforce Lightning.

Base Salary: $65,000-$75,000

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