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Full Time Senior Customer Success Manager Jobs (NOW HIRING)

Repairify

Senior Customer Success Manager

Austin, TX

As we continue to grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build and lead it. As the founding member of the ...

Lyra Health

Sr. Customer Success Manager II

$134K - $184K/yr

Willingness to travel (10%). $134,000 - $184,000 a year As a full-time Sr. Customer Success Manager II, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this ...

allego

Sr. Customer Success Manager

Waltham, MA · On-site

$96K - $138K/yr

The Senior Customer Success Manager - Adoption (SCSM) works with Allego's existing enterprise ... to full-time employees on day one: * Medical, dental, and vision coverage * Unlimited vacation

CORAS

Senior Customer Success Manager

Mclean, VA · On-site

About the Role We're looking for a Senior Customer Success Manager who genuinely loves working with customers, the kind of person who lights up when a customer has their "now I get it" moment and ...

Exostar

Sr. Customer Success Manager

Herndon, VA · On-site

$250K/yr

The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the ...

Horizon3.ai

Senior Customer Success Manager

About the Role We are seeking a dedicated and experienced Senior Customer Success Manager (CSM) to ... All full-time roles are eligible for an equity package in the form of stock options. You Belong ...

Edenred

Senior Customer Success Manager

Boston, MA · On-site

The Senior Customer Success Manager (Sr. CSM)is responsible forowning the success and long-term value of the organization's most strategic and complex customer relationships. This role focuses on ...

Certinia

Senior Customer Success Manager-US

Austin, TX · On-site +1

$110K - $190K/yr

Senior Customer Success Manager Remote in the US WHO WE ARE Certinia (formerly FinancialForce ... The reasonably expected base salary range for this full-time position is $110,000 - $190,000 full ...

MongoDB

Senior Customer Success Manager

Washington, DC · On-site

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be responsible for maximizing customer ...

Genesys

Senior Customer Success Manager

Tennessee, IL · On-site +1

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

Healthee

Senior Customer Success Manager

New York, NY

$100K - $120K/yr

We're looking for a Senior Customer Success Manager to own and grow a book of small and mid-market employer accounts. You'll be the primary relationship owner - responsible for retention, adoption ...

Genesys

Senior Customer Success Manager

Concord, NC · On-site +1

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

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Full Time Senior Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do full time senior customer success manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for full time senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Full Time Senior Customer Success Manager jobs near you
Infographic showing various Full Time Senior Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Senior Customer Success Manager

Senior Customer Success Manager

eGain Corporation

Sunnyvale, CA • On-site

$140K/yr

Full-time

Re-posted 14 days ago

Job description

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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Ride the AI Knowledge Revolution
The enterprise world just woke up: trusted knowledge isn't a nice-to-have-it's the fuel AI runs on. At eGain, we've spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a Senior Customer Success Manager who can turn that advantage into lasting partnerships and exponential growth.
The Opportunity
You'll be the strategic advisor our Global 2000 clients rely on as they navigate the biggest transformation enterprise software has seen in years. Knowledge management is exploding from back-office necessity to boardroom priority, and we hold the cards: marquee clients, proven SaaS architecture, and hybrid AI that actually delivers.
Your mission: You'll align our AI-powered knowledge platform to executive priorities, expand our footprint, and turn implementation wins into measurable business impact.
What You'll Do
  • Own the success of a portfolio of strategic enterprise accounts from onboarding through renewal.
  • Build trusted advisor relationships with senior business and IT stakeholders. Translate their AI strategies into knowledge management roadmaps that deliver measurable ROI.
  • Drive product adoption and identify expansion opportunities. Transform satisfied customers into vocal advocates and case study partners
What You Bring
  • Proven track record in customer success or consulting roles with enterprise B2B SaaS clients.
  • Deep understanding of AI, automation, and the enterprise technology landscape.
  • Proven ability to manage complex stakeholder relationships. Comfortable presenting business reviews to VPs and C-level executives.
Why Now
The market is moving. Businesses are scrambling to make AI work, and they're finally realizing garbage knowledge in means garbage decisions out. We've got the solution, the customers, and the momentum. We just need someone who can ensure our customers unlock the full potential of eGain.
Our Hiring Process is "Easy with eGain"
Step 1
Written test
  • Aptitude section - this is a GRE style test (60 minutes or less)
  • Functional section - this is a take-home test

Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to [email protected] with the position title "Senior Customer Success Manager" in the email subject.
Compensation
  • Base salary is $140,000 per year, plus a variable bonus of up to 20%.
  • Stock options.

Please note that the compensation package can vary based on the candidate's qualifications and experience level.

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