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Full Time Senior Customer Success Manager Jobs (NOW HIRING)

Benepass

Senior Customer Success Manager

$100K - $130K/yr

We are hiring two Senior Customer Success Managers: one to support our SMB customer segment and one to support our Midmarket customer segment. While both roles share the same core responsibilities ...

Wonderlic

Senior Customer Success Manager

Chicago, IL · On-site

As a Senior Customer Success Manager, your primary goal will be to drive revenue growth by ensuring customer satisfaction and loyalty. You will leverage your sales acumen and HR tech expertise to ...

Modulate

Senior Customer Success Manager

Somerville, MA · On-site +1

$128K/yr

We're looking for a Senior Customer Success Manager to join the Business Development team to work with our largest customers, managing a portfolio of ToxMod and Velma accounts that includes high ...

Coras

Senior Customer Success Manager

Mclean, VA · On-site

$115K - $150K/yr

About the Role We're looking for a Senior Customer Success Manager who genuinely loves working with customers, the kind of person who lights up when a customer has their "now I get it" moment and ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site +1

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the ...

Toolio

Senior Customer Success Manager

Brooklyn, NY · On-site +1

The Opportunity We are hiring a Senior Customer Success Manager to own customer outcomes after go-live. This role is accountable for driving product adoption, measurable value, retention readiness ...

Certinia

Senior Customer Success Manager-US

Austin, TX · On-site +1

$110K - $190K/yr

Senior Customer Success Manager Remote in the US WHO WE ARE Certinia (formerly FinancialForce ... The reasonably expected base salary range for this full-time position is $110,000 - $190,000 full ...

Genesys

Senior Customer Success Manager

Indiana, PA · On-site +1

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

Genesys

Senior Customer Success Manager

Virginia, IL · On-site +1

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

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Full Time Senior Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do full time senior customer success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for full time senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Full Time Senior Customer Success Manager jobs near you
Infographic showing various Full Time Senior Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Senior Customer Success Manager

Senior Customer Success Manager

Creative Workforce Solutions

Kansas City, MO • Remote

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Senior Customer Success Manager

Intellicheck


$120,000 - $160,000

Intellicheck delivers real-time, authoritative identity verification by analyzing DMV-issued ID data with a single scan to detect fake or altered IDs. Our platform minimizes false positives while ensuring a seamless, trusted experience for users, supporting both in-person and digital transactions. We verify nearly 100 million IDs annually for major banks, credit card issuers, title insurance companies, and law enforcement agencies across North America. As a hardware vendor-neutral, omnichannel SaaS solution, Intellicheck works seamlessly with your existing mobile devices and scanners to provide reliable identity verification at scale.

Senior Customer Success Manager

Location: Remote

We're looking for a driven Senior Customer Success Manager to own the post-sales journey for our Identity Validation platform customers. You'll be a trusted advisor who helps clients navigate the fraud identity landscape, drives measurable value, and serves as the voice of the customer inside our organization.

What You'll Do

  • Drive growth: Build and execute success plans that improve account health, increase NRR, and identify expansion opportunities. Lead strategic quarterly business reviews.
  • Build relationships: Establish trusted, multi-level relationships that boost engagement and loyalty.
  • Own adoption: Lead implementations, monitor product usage, and drive time-to-value.
  • Turn insights into action: Use customer feedback and data to shape product improvements and resolve pain points.
  • Manage renewals: Own renewal quoting, expansion, and MSA negotiations.
  • Collaborate cross-functionally: Partner with sales, marketing, product, engineering, and support to deliver seamless experiences and resolve escalations.
  • Support continuous improvement: Contribute to CS playbooks, best practices, and internal documentation.

Additional Responsibilities

  • Manage a portfolio of Strategic Enterprise accounts in Banking and Retail
  • Run onboarding activities: kickoffs, milestone tracking, action-item follow-up
  • Deliver client training and workshops
  • Maintain accurate records in Salesforce and CS platforms
  • Stay current on industry trends and fraud/identity technology

What You Bring

  • 7+ years in a customer success role with a track record of driving NRR and portfolio growth
  • Strong problem-solving skills in complex, multi-stakeholder environments, with solid data analysis and synthesis ability
  • Detail-oriented with solid project management fundamentals; able to juggle multiple priorities
  • Self-starter mentality with a proactive, partnership-driven approach
  • Bonus: experience in fraud/identity or a fast-growing SaaS company

Please send a resume.  

Intellicheck provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.

Company Description

We are currently recruiting for an outside client...please read the job posting in its entirety for more details about the position.
From compliance to recruitment and retention to operations and training methodologies, we will work with your company to solidify its basic structure and lay the foundation for growth. Creative Workforce Solutions thinks three to five years ahead of the workforce itself, implementing a forward-thinking approach to HR and technology for your workplace.