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Full Time Senior Customer Success Manager Jobs (NOW HIRING)

Hireology

Senior Customer Success Manager

Chicago, IL · On-site

$87K - $114K/yr

Senior Customer Success Manager Customer Success • Hireology • Chicago, IL • Hybrid • Full-Time About Hireology Hireology's technology empowers businesses to build great teams. Over the last ...

Hireology

Senior Customer Success Manager

Chicago, IL · On-site

$87K - $114K/yr

Senior Customer Success Manager Customer Success • Hireology • Chicago, IL • Hybrid • Full-Time About Hireology Hireology's technology empowers businesses to build great teams. Over the last ...

HHAeXchange

Sr. Customer Success Manager

We are seeking a Sr Customer Success Manager to join our growing team. This role will serve as the ... US-based, full-time, and exempt position is $120,000 - $140,000, not including variable ...

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Senior Customer Success Manager United States - Central Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Sr. Customer Success Manager

Washington, DC · On-site

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Sr. Customer Success Manager

Nevada, IA · On-site

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Salesloft

Sr. Customer Success Manager

At Salesloft, our Senior Customer Success Manager will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer Success Organization acting as ...

ICON

Senior Customer Success Manager

Austin, TX · On-site

We're looking for a Senior Customer Success Manager to own relationships with our Titan customers end-to-end - from onboarding through active project support. You'll serve as their primary point of ...

Sitetracker

Senior Customer Success Manager

Austin, TX

$150K - $160K/yr

What You'll Do As a Senior Customer Success Manager, you will use your ability to conduct business discussions, negotiations, and strategic conversations and be instrumental in driving customer value ...

Hewlett Packard Enterprise

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

Smartly

Senior Customer Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...

Hewlett Packard Enterprise Development LP

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

Instructure, Inc

Sr. Customer Success Manager

We are seeking a highly skilled and experienced Sr. Customer Success Manager (CSM) to join our ... Competitive compensation, plus all full-time employees participate in our ownership program ...

Meltwater

Sr Customer Success Manager

Chicago, IL · On-site +1

$98K - $130K/yr

As a Sr Customer Success Manager at Meltwater, each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our ...

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Full Time Senior Customer Success Manager information

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How much do full time senior customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for full time senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Full Time Senior Customer Success Manager jobs near you
Infographic showing various Full Time Senior Customer Success Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager

Hireology

Chicago, IL • On-site

$87K - $114K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Senior Customer Success Manager
Customer Success • Hireology • Chicago, IL • Hybrid • Full-Time
About Hireology
Hireology's technology empowers businesses to build great teams. Over the last 13 years, we've grown from a startup to a market-leading organization with over 135 team members, and we've created an award-winning culture that makes this company an amazing place to work.
About the Role
The Senior Customer Success Manager will focus on building strong, trusted partnerships with Hireology customers and will act as a true advisor to our customers. This individual will be tasked with helping our customers effectively engage with the Hireology platform and process which, by result, will lead to better hiring decisions.
We're looking for an enthusiastic, self-motivated, team-oriented individual to join our growing Customer Success team. Customer Success Managers are essential to Hireology's success. We maintain and grow customer relationships to maximize business. We discover new ways that our product can evolve and prosper based on customer relationships and feedback.
Key Responsibilities
  • Serve as a consultant to customers on how to best utilize and optimize the Hireology platform for greatest business impact
  • Leverage and analyze product usage data to make recommendations on hiring strategy
  • Maintain and grow revenue by creating meaningful value for the customer
  • Improve usage and adoption through proactive and content-driven communication
  • Demonstrate commitment to our customers through the highest level of responsiveness
  • Adopt a resourceful attitude to solve customer challenges
  • Demonstrate the ability to self-manage and escalate to Manager proactively when a task starts to go off-track
  • Constantly innovate: identify ways we can consistently delight our customers
  • Work cross-functionally with internal teams to drive product development, analytics storytelling, and minimizing cancellation risks
What We're Looking For
  • Results-Driven: Must have a proven record of driving results in high-growth companies and an inner drive to succeed. You will have a desire to grow professionally and progress in your career.
  • Customer-Oriented: A successful Senior Customer Success Manager has a clear and impassioned customer relationship management philosophy along with outstanding customer relationship capabilities, interpersonal and communication skills.
  • Time Management Guru: This role will pull you in multiple directions and you must be able to prioritize and manage your time. The ideal candidate will naturally be able to differentiate urgent, important, and urgently important tasks.
  • Strategist and Tactician: In this role, you will be the CEO of your territory and must be able to develop a strategy and plan for managing that business. At the same time, you will need to be in-the-weeds, executing, and fighting fires to ensure success. The right person for this role can easily navigate between the strategy and the tactics.
  • Great Communication Skills: You will tell Hireology's story across all types of businesses with all types of owners.
  • Eager to Learn: Our product suite, the industries you sell into, recruitment and hiring best practices, and how our solution solves for customer pain points.
  • Metrics-Driven: We're passionate about data and trends. While achieving your monthly and quarterly goals, you can make a plan and stick to it. You ask for help when you need it. And you take accountability.
Minimum Qualifications
  • A minimum of 4+ years of relevant Account Management or Customer Success experience
  • 6+ years of professional experience demonstrating progression within role and within previous companies
  • Bachelor's Degree
  • Recruiting/Staffing or SaaS experience is a plus
A Few Benefits of Working at Hireology
  • Unlimited paid time off and mental health days
  • Health, Dental, and Vision insurance coverage from day one
  • 401(k) with company match
  • Hybrid office in the heart of Chicago
  • Award-winning culture
  • External learning budget
  • Amazing growth opportunities and more!
Compensation
  • Base Salary: $87,500
  • OTE: $114,500

Hireology is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. We support an inclusive workplace where Hireologists excel based on personal merit, qualifications, experience, ability, and job performance.

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