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Account Success Manager Jobs (NOW HIRING)

JWX

Customer Success Manager

Macedonia, OH

Drive account success by understanding clients' business strategies, technical requirements, and launch timelines. * Own and manage the full renewal cycle. * Identify opportunities for product ...

Burq, Inc.

Customer Success Manager

Customer Success Manager We're looking for a Customer Success Manager to help our growing customer ... Manage a large, diverse book of accounts, ensuring each customer achieves their business goals ...

Armis, Inc.

$130K - $165K/yr

Partner with Product, Engineering, Support, and Sales teams to drive account success. * Bachelor ... Manager, Technical Account Manager, or related customer-facing technical role. * 5+ years ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

$70K - $80K/yr

Manage account success plans, forecast and close renewals end-to-end (pricing, terms, redlines, on-time signature) and run upsell/cross-sell from discovery to close solo or in partnership with Sales.

Level Data LLC

Customer Success Manager

Boston, MA · Remote

Manage account success plans, forecast and close renewals end-to-end (pricing, terms, redlines, on-time signature) and run upsell/cross-sell from discovery to close solo or in partnership with Sales.

Relo Metrics

Senior Customer Success Manager

$80K - $95K/yr

Senior Customer Success Manager This full-time position requires a proactive, experienced, client ... Your strategic account management will enable product optimization and provide thought leadership ...

Bynder

Customer Success Manager

San Carlos, CA · On-site

$74K - $95K/yr

Set goals for value realization and develop and execute account/success plans to support those goals. * Manage and own the renewal cycle end-to-end , including strategy, proposal creation ...

Bynder

Customer Success Manager

San Carlos, CA

Set goals for value realization and develop and execute account/success plans to support those goals. * Manage and own the renewal cycle end-to-end , including strategy, proposal creation ...

Rentvine

Account Success Specialist

Estero, FL · On-site

$18 - $24.75/hr

Our powerful, cloud-based platform helps property managers streamline operations, reduce manual ... About the role We're seeking an engaging and organized Account Success Specialist to deliver high ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Essential Skills & Experience • 2+ years of dedicated Customer Success or Account Management experience within a SaaS environment, preferably in ERP or construction tech. • Proven ability to ...

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Account Success Manager information

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$29.5K

$65.8K

$106K

How much do account success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for account success manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a competitive salary that varies based on experience, industry, and location. Entry-level CSMs may start with lower salaries, while experienced professionals with certifications and strong client management skills can earn higher compensation, often including bonuses or commissions. Overall, CSMs can make a good income compared to many other roles in customer service and account management.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are valuable in this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.
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Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Success Manager

Max Distributing

Little Rock, AR • On-site

Full-time

Posted 21 days ago

Job description

We are not looking for someone to simply manage accounts. We are looking for someone to own growth within accounts.

The Account Manager serves as the quarterback for customer success and account performance after launch. This role is responsible for helping customers grow, identifying opportunities, solving problems quickly, and ensuring execution happens internally across departments.

Success in this role is measured by account growth, execution, follow-through, customer retention, and identifying opportunities before they become problems.

You will work closely with Sales, Commercial Operations, Purchasing, Merchandising, and Leadership to drive results and create an exceptional customer experience.

This is a high-ownership role for someone who enjoys solving problems, creating organization, building relationships, and finding growth opportunities others miss.

Key Outcomes (What Winning Looks Like)

• Grow sales and distribution opportunities within assigned accounts
• Identify performance gaps and solve issues before customers notice them
• Maintain excellent customer relationships and response times
• Ensure internal teams execute on customer commitments
• Improve account performance through reporting, analysis, and proactive action
• Create visibility and accountability around customer initiatives and projects

Core Responsibilities

Customer Growth & Relationship Ownership

• Own day-to-day customer relationships after account launch
• Build trust through responsiveness, communication, and follow-through
• Become a trusted advisor-not an order taker
• Anticipate customer needs and proactively bring solutions

Sales Optimization

• Review sales performance and inventory trends regularly
• Identify opportunities for expanded distribution, new placements, and product growth
• Monitor underperforming products and execution gaps
• Partner with Sales to increase account performance

Execution & Accountability

• Drive internal follow-through across departments
• Maintain accountability on customer projects and initiatives
• Coordinate with Commercial Operations, Purchasing, Merchandising, and Customer Service
• Ensure commitments become completed actions-not conversations

Scorecard Metrics (Success Measures)

• Account growth %
• Customer retention
• Distribution expansion opportunities identified
• Project completion rate
• Response time to customer requests
• CRM activity and follow-up completion

What We're Looking For

• Problem solver over order taker
• Highly organized and detail-oriented
• Strong ownership mentality
• Moves with urgency
• Comfortable using data to make decisions
• Ability to manage multiple priorities in a fast-moving environment

If you are a high-urgency professional who loves the thrill of unlocking growth, solving complex puzzles, and building unbreakable customer relationships, you've found your next home. Let's build something great together.


Job Posted by ApplicantPro