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Account Success Manager Jobs in Utah (NOW HIRING)

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level ...

Octanner

Client Success Manager

Salt Lake City, UT · On-site +1

Bachelor's Degree * 3 years of experience in client success management and preference given to experience in managing SaaS accounts * Ability to multitask and process work quickly, efficiently, and ...

New

Melio

Customer Success Manager

Salt Lake City, UT · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

New

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Build and maintain strong relationships with key stakeholders at mid-market /enterprise accounts ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...

eProductivity Software

Customer Success Manager

UT · Remote

Customer Success Manager Great people. Greater business impact. About CAI CAI Software builds ... Experience managing enterprise accounts across multiple countries and time zones, with focus on ...

Everpure

Customer Success Manager

Lehi, UT · On-site

$82K - $171K/yr

Customer Success Manager Lehi, Utah; Raleigh, North Carolina; Santa Clara, California We're in an ... Own the post-sales customer lifecycle for an assigned account portfolio, guiding customers through ...

Reed

Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a ... Proactively seeking opportunities to increase revenue within existing customer accounts * Liaising ...

Route

Customer Success Manager

Lehi, UT · On-site

The opportunity As a Customer Success Manager at Route, you will own a portfolio of strategic ... Monitor account health, renewal risk, and commercial performance to drive long-term merchant ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Everpure

Customer Success Manager

Lehi, UT · On-site

$82K - $171K/yr

THE ROLE As a Customer Success Manager (CSM) at Everpure , you will act as a trusted strategic ... Own the post-sales customer lifecycle for an assigned account portfolio, guiding customers through ...

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All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Utah

Account Success Manager information

See Utah salary details

$26.9K

$59.9K

$96.5K

How much do account success manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for account success manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI cannot fully replace Account Success Managers, as their role involves building relationships, understanding client needs, and providing personalized support that requires emotional intelligence and strategic judgment. AI tools can assist with data analysis and automating routine tasks, allowing CSMs to focus on complex customer interactions. The role is expected to evolve with technology, emphasizing skills in communication, problem-solving, and relationship management.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or specialized CSMs can earn higher salaries, often supplemented with bonuses or commissions, especially in SaaS or tech companies. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

What jobs make $3,000 a month without a degree?

An Account Success Manager can earn around $3,000 or more per month, especially with experience and strong communication skills. Many roles in sales, customer support, or administrative positions also offer this income level without requiring a degree, often relying on skills, certifications, or on-the-job training. These jobs typically involve remote work or flexible schedules and may require proficiency with CRM tools or industry-specific software.

What jobs in the US pay 300,000 a year?

For an Account Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record of client retention, and skills in account management, sales, and strategic planning. Such compensation is often found in senior roles within technology, finance, or consulting firms, especially for those managing large accounts or leading teams. High-paying roles may also include executive positions or specialized roles with performance-based bonuses and stock options.
What are popular job titles related to Account Success Manager jobs in Utah? For Account Success Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Utah look for? The top searched job categories for Account Success Manager jobs in Utah are:
What cities in Utah are hiring for Account Success Manager jobs? Cities in Utah with the most Account Success Manager job openings:
Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Utah as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,917 per year, or $28.8 per hour.

Customer Success Manager

Christopherson Business Travel

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description: Customer Success Manager
Company: Christopherson Business Travel
 Location: Salt Lake City, UT (Hybrid)
 Department: Client Success
 Reports To: Manager, Customer Success
About Christopherson Business Travel
 Christopherson Business Travel is a leading travel management company delivering innovative corporate travel solutions, exceptional client service, and technology-driven insights. We partner with organizations to optimize travel programs, enhance traveler experiences, and drive measurable savings.
Position Summary
 The Customer Success Manager owns the day-to-day experience for a portfolio of business accounts on the Andavo platform. This is a technically hands-on role: you will serve as the primary point of contact for your customers, managing travel program configuration, driving platform adoption, and ensuring travel management goals are supported at every step. The ideal candidate loves owning problems end-to-end, gets energized by learning new tools, and thrives on building genuine relationships with the businesses they support.
Key Responsibilities
Account Ownership & Client Engagement
  • Serve as the primary point of contact for a portfolio of business travel accounts.
  • Build and maintain strong relationships with key stakeholders to understand their travel program goals.
  • Conduct regular check-ins and business reviews to assess program health and identify improvement opportunities.
Platform Configuration & Technical Support
  • Configure and maintain travel policies, approval workflows, and booking rules within the Andavo platform.
  • Set up and manage forms of payment, user access, and account-level settings.
  • Troubleshoot platform issues and coordinate with internal technical teams to resolve problems quickly.
Adoption & Enablement
  • Drive adoption of the Andavo platform by training clients on tools, features, and best practices.
  • Develop and share resources that help clients maximize the value of their travel management program.
  • Monitor usage metrics and proactively address barriers to adoption.
Cross-Functional Collaboration
  • Partner with implementation, operations, and product teams to deliver seamless client experiences.
  • Escalate and advocate for client needs internally to ensure timely resolution of issues.
  • Provide feedback to product and engineering teams based on client insights and recurring pain points.
Qualifications
Required
  • 2–4+ years of experience in customer success, account management, or client-facing SaaS support roles.
  • Demonstrated ability to manage multiple accounts simultaneously with strong attention to detail.
  • Technically hands-on: comfortable configuring platforms, troubleshooting issues, and learning new systems quickly.
  • Strong communication and relationship-building skills across all levels of a client organization.
  • Proficiency with CRM platforms (Salesforce, HubSpot, etc.) and support ticketing systems.
Preferred
  • Background in implementation or onboarding roles with a technical component.
  • Experience in Customer Success or Support
  • Experience managing higher-complexity or higher-touch accounts a plus.
Core Competencies
  • Client Relationship Management
  • Technical Problem Solving & Platform Configuration
  • Proactive Communication
  • Cross-Functional Collaboration
  • Attention to Detail & Accountability
  • Adaptability & Continuous Learning
What We Offer
  • Competitive base salary
  • Comprehensive benefits package (medical, dental, vision, 401k)
  • Professional development opportunities
  • Flexible, hybrid work environment
  • A collaborative, mission-driven culture

 

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