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Ehr Customer Success Manager Jobs (NOW HIRING)

StarTech.com

Customer Success Manager

FL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Alpaca Health

Customer Success Manager

New York, NY · On-site +1

$80K - $160K/yr

... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care ...

Flip

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION : Marina del Rey ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...

Flip

Customer Success Manager

New York, NY

TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...

Alpaca Health

Customer Success Manager

New York, NY · On-site

$80K - $160K/yr

... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Lever Demo 2

Customer Success Manager

Arlington, TX · On-site

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Justworks

Customer Success Manager

New York, NY

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Vectra

Customer Success Manager

OR · Remote

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions. Vectra technology ...

Clarivate

Customer Success Manager

Philadelphia, PA · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

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All JobsEhr Customer Success JobsEhr Customer Success Manager Jobs

Ehr Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do ehr customer success manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for ehr customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are EHR Customer Success Managers?

EHR Customer Success Managers are professionals who help healthcare organizations effectively implement and use Electronic Health Record (EHR) systems. They work closely with clients to ensure a smooth onboarding process, provide ongoing support, and help maximize the value of the EHR software. Their responsibilities include training users, troubleshooting issues, and gathering feedback to improve the EHR product. By acting as a bridge between healthcare providers and software developers, they help ensure that the system meets the unique needs of medical practices and improves patient care.

What is the difference between Ehr Customer Success Manager vs Ehr Account Manager?

AspectEhr Customer Success ManagerEhr Account Manager
Primary FocusEnsuring customer satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
Work EnvironmentCollaborative, customer-facing roles within healthcare or tech companiesClient relationship management, often in sales or service teams
CredentialsTypically requires healthcare, customer service, or related certificationsSales or account management experience, sometimes with industry-specific knowledge

The Ehr Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Ehr products. In contrast, the Ehr Account Manager concentrates on managing existing client accounts, driving sales, and renewals. While both roles involve client interaction, the Customer Success Manager emphasizes customer satisfaction and long-term success, whereas the Account Manager centers on revenue growth and account expansion.

How does an EHR Customer Success Manager typically collaborate with healthcare providers and internal technical teams?

As an EHR Customer Success Manager, you'll act as a key liaison between healthcare providers and your company's technical or product teams. You'll regularly engage with clinicians and administrative staff to understand their workflows, address concerns, and ensure successful adoption of the EHR system. Internally, you'll coordinate with implementation specialists, support engineers, and product managers to resolve issues and relay customer feedback for ongoing product improvements. This collaborative approach helps ensure both customer satisfaction and continuous enhancement of the EHR platform.

What are the key skills and qualifications needed to thrive as an EHR Customer Success Manager, and why are they important?

To thrive as an EHR Customer Success Manager, you need a solid understanding of electronic health records systems, healthcare workflows, and customer relationship management, often supported by a degree in healthcare, IT, or business. Familiarity with EHR platforms (such as Epic or Cerner), CRM software, and basic data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you build strong client relationships and address user concerns effectively. These skills ensure smooth EHR adoption, high user satisfaction, and long-term client retention in a complex healthcare technology environment.
More about Ehr Customer Success Manager jobs
What cities are hiring for Ehr Customer Success Manager jobs? Cities with the most Ehr Customer Success Manager job openings:
What states have the most Ehr Customer Success Manager jobs? States with the most job openings for Ehr Customer Success Manager jobs include:
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Ehr Customer Success Manager jobs near you
Infographic showing various Ehr Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Lawyer.com

Basking Ridge, NJ • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse portfolio of clients, and their success with our products.
  • A communications or marketing degree is preferred

    • Benefits
    • Very competitive salary and bonuses
    • Stock options
    • Generous vacation policy including up to 8 weeks long service leave.
    • Medical, dental and vision healthcare insurance
    • Health-oriented work environment including sit/stand electric desks/treadmills.
    • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
    • Streamlined management reporting and decision making

    Apply