ZipRecruiter

Log In

1

Ehr Customer Success Manager Jobs (NOW HIRING)

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

StarTech.com

Customer Success Manager

FL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Boston, MA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Flip

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION : Marina del Rey ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...

Alpaca Health

Customer Success Manager

San Francisco, CA · On-site

$80K - $160K/yr

... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...

Flip

Customer Success Manager

New York, NY

TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...

Healthsnap

Customer Success Manager

$100K - $115K/yr

At HealthSnap, Customer Success Managers serve as the primary point of contact and trusted advisor ... Working knowledge of electronic health records (EHR) systems, particularly in a single-EHR private ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

Alpaca Health

Customer Success Manager

New York, NY · On-site

$80K - $160K/yr

... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

next page

Showing results 1-20

All JobsEhr Customer Success JobsEhr Customer Success Manager Jobs

Ehr Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do ehr customer success manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for ehr customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are EHR Customer Success Managers?

EHR Customer Success Managers are professionals who help healthcare organizations effectively implement and use Electronic Health Record (EHR) systems. They work closely with clients to ensure a smooth onboarding process, provide ongoing support, and help maximize the value of the EHR software. Their responsibilities include training users, troubleshooting issues, and gathering feedback to improve the EHR product. By acting as a bridge between healthcare providers and software developers, they help ensure that the system meets the unique needs of medical practices and improves patient care.

What is the difference between Ehr Customer Success Manager vs Ehr Account Manager?

AspectEhr Customer Success ManagerEhr Account Manager
Primary FocusEnsuring customer satisfaction, onboarding, and retentionManaging client accounts, upselling, and renewals
Work EnvironmentCollaborative, customer-facing roles within healthcare or tech companiesClient relationship management, often in sales or service teams
CredentialsTypically requires healthcare, customer service, or related certificationsSales or account management experience, sometimes with industry-specific knowledge

The Ehr Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Ehr products. In contrast, the Ehr Account Manager concentrates on managing existing client accounts, driving sales, and renewals. While both roles involve client interaction, the Customer Success Manager emphasizes customer satisfaction and long-term success, whereas the Account Manager centers on revenue growth and account expansion.

How does an EHR Customer Success Manager typically collaborate with healthcare providers and internal technical teams?

As an EHR Customer Success Manager, you'll act as a key liaison between healthcare providers and your company's technical or product teams. You'll regularly engage with clinicians and administrative staff to understand their workflows, address concerns, and ensure successful adoption of the EHR system. Internally, you'll coordinate with implementation specialists, support engineers, and product managers to resolve issues and relay customer feedback for ongoing product improvements. This collaborative approach helps ensure both customer satisfaction and continuous enhancement of the EHR platform.

What are the key skills and qualifications needed to thrive as an EHR Customer Success Manager, and why are they important?

To thrive as an EHR Customer Success Manager, you need a solid understanding of electronic health records systems, healthcare workflows, and customer relationship management, often supported by a degree in healthcare, IT, or business. Familiarity with EHR platforms (such as Epic or Cerner), CRM software, and basic data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you build strong client relationships and address user concerns effectively. These skills ensure smooth EHR adoption, high user satisfaction, and long-term client retention in a complex healthcare technology environment.
More about Ehr Customer Success Manager jobs
What cities are hiring for Ehr Customer Success Manager jobs? Cities with the most Ehr Customer Success Manager job openings:
What states have the most Ehr Customer Success Manager jobs? States with the most job openings for Ehr Customer Success Manager jobs include:
What job categories do people searching Ehr Customer Success Manager jobs look for? The top searched job categories for Ehr Customer Success Manager jobs are:
Ehr Customer Success Manager jobs near you
Infographic showing various Ehr Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Posted 19 days ago

Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!

Mojo logo

About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021

View All Mojo Jobs