Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
Role Summary The Customer Success Manager (CSM) is responsible for end-to-end ownership of assigned customer accounts, ensuring successful delivery, driving value realization, and enabling long-term ...
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
New York, NY · On-site
TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...
Customer Success Manager
New York, NY · On-site
TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) * Knowledge of ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Sr. Customer Success Manager
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary ... This position will lead implementations of the electronic health record (EHR) system for each ...
Sr. Customer Success Manager
$118K - $177K/yr
The Senior Customer Success Manager for the Epic Community Connect program serves as the primary ... This position will lead implementations of the electronic health record (EHR) system for each ...
Customer Success Manager
Oak Brook, IL · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Oak Brook, IL · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
New York, NY · On-site
$80K - $160K/yr
... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...
Quick apply
Customer Success Manager
New York, NY · On-site
$80K - $160K/yr
... an AI-powered EHR. We believe the future of healthcare should be led by clinicians, not ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
Ehr Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do ehr customer success manager jobs pay per year?
As of Aug 3, 2026, the average yearly pay for ehr customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is an EHR Customer Success Manager?
EHR Customer Success Managers are professionals who help healthcare organizations effectively implement and use Electronic Health Record (EHR) systems. They work closely with clients to ensure a smooth onboarding process, provide ongoing support, and help maximize the value of the EHR software. Their responsibilities include training users, troubleshooting issues, and gathering feedback to improve the EHR product. By acting as a bridge between healthcare providers and software developers, they help ensure that the system meets the unique needs of medical practices and improves patient care.
What is the difference between Ehr Customer Success Manager vs Ehr Account Manager?
| Aspect | Ehr Customer Success Manager | Ehr Account Manager |
|---|---|---|
| Primary Focus | Ensuring customer satisfaction, onboarding, and retention | Managing client accounts, upselling, and renewals |
| Work Environment | Collaborative, customer-facing roles within healthcare or tech companies | Client relationship management, often in sales or service teams |
| Credentials | Typically requires healthcare, customer service, or related certifications | Sales or account management experience, sometimes with industry-specific knowledge |
The Ehr Customer Success Manager primarily focuses on onboarding, supporting, and retaining customers to ensure their success with Ehr products. In contrast, the Ehr Account Manager concentrates on managing existing client accounts, driving sales, and renewals. While both roles involve client interaction, the Customer Success Manager emphasizes customer satisfaction and long-term success, whereas the Account Manager centers on revenue growth and account expansion.
How does an EHR Customer Success Manager typically collaborate with healthcare providers and internal technical teams?
As an EHR Customer Success Manager, you'll act as a key liaison between healthcare providers and your company's technical or product teams. You'll regularly engage with clinicians and administrative staff to understand their workflows, address concerns, and ensure successful adoption of the EHR system. Internally, you'll coordinate with implementation specialists, support engineers, and product managers to resolve issues and relay customer feedback for ongoing product improvements. This collaborative approach helps ensure both customer satisfaction and continuous enhancement of the EHR platform.
What are the key skills and qualifications needed to thrive as an EHR Customer Success Manager, and why are they important?
To thrive as an EHR Customer Success Manager, you need a solid understanding of electronic health records systems, healthcare workflows, and customer relationship management, often supported by a degree in healthcare, IT, or business. Familiarity with EHR platforms (such as Epic or Cerner), CRM software, and basic data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you build strong client relationships and address user concerns effectively. These skills ensure smooth EHR adoption, high user satisfaction, and long-term client retention in a complex healthcare technology environment.
More about Ehr Customer Success Manager jobs
What cities are hiring for Ehr Customer Success Manager jobs? Cities with the most Ehr Customer Success Manager job openings:
What states have the most Ehr Customer Success Manager jobs? States with the most job openings for Ehr Customer Success Manager jobs include:
What job categories do people searching Ehr Customer Success Manager jobs look for? The top searched job categories for Ehr Customer Success Manager jobs are:
Full-time
Medical, Dental, Vision, PTO
Re-posted 21 days ago
Job description
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Proven work experience as a Customer Success Manager or similar role
Experience working with brand image and promoting value through customer experience
Exceptional ability to communicate and foster positive business relationships
Technical skills required, as they relate to the use of the product or service
Accountability and personal organization are essential
Experience in managing a diverse portfolio of clients, and their success with our products.
A communications or marketing degree is preferred
Benefits
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Benefits
- Very competitive salary and bonuses
- Stock options
- Generous vacation policy including up to 8 weeks long service leave.
- Medical, dental and vision healthcare insurance
- Health-oriented work environment including sit/stand electric desks/treadmills.
- Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
- Streamlined management reporting and decision making
About Lawyer.com
Sourced by ZipRecruiter
Industry
Legal services
Company size
11 - 50 Employees
Headquarters location
Basking Ridge, NJ, US
Year founded
2008