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K12 Customer Success Manager Jobs (NOW HIRING)

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Boston, MA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Streamline Healthcare Solutions

OR

$70K - $95K/yr

Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

KMS Lighthouse

Customer Success Manager

Irving, TX · On-site

As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Justworks

Customer Success Manager

New York, NY

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Cerby, Inc.

Customer Success Manager

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

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All JobsK12 Customer Success JobsK12 Customer Success Manager Jobs

K12 Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do k12 customer success manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for k12 customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a K12 Customer Success Manager?

A K12 Customer Success Manager is a professional who works with schools and educational organizations to ensure they are effectively using educational products or services. They focus on building strong relationships with educators and administrators, providing training, troubleshooting issues, and helping schools achieve their goals with the product. Their role is to maximize customer satisfaction, encourage product adoption, and support student outcomes. Additionally, they often collect feedback to help improve products and services for K12 clients.

What are the key skills and qualifications needed to thrive as a K12 Customer Success Manager, and why are they important?

To thrive as a K12 Customer Success Manager, you need strong knowledge of education systems, relationship management skills, and experience working with K-12 institutions, often supported by a bachelor’s degree in education or a related field. Familiarity with CRM tools like Salesforce and learning management systems (LMS) is common, as well as experience with data analytics platforms. Exceptional communication, problem-solving, and empathy are vital soft skills for building trust and supporting diverse school stakeholders. These competencies are crucial for ensuring school clients achieve their goals, driving product adoption, and maintaining long-term partnerships in the education sector.

What is the difference between K12 Customer Success Manager vs K12 Account Manager?

AspectK12 Customer Success ManagerK12 Account Manager
Primary FocusEnsuring student and educator success, onboarding, and ongoing supportManaging client accounts, renewals, and sales growth
Work EnvironmentCollaborative, educational settings, support teamsSales-driven, client relationship management
Required CredentialsEducational background, customer service skillsSales experience, relationship management skills

The main difference is that a K12 Customer Success Manager focuses on supporting educators and students to ensure successful use of educational products, while a K12 Account Manager primarily manages client accounts to drive sales and renewals. Both roles require strong communication skills, but their goals and daily activities differ significantly.

How does a K12 Customer Success Manager typically collaborate with school administrators and educators to ensure successful product adoption?

A K12 Customer Success Manager works closely with school administrators and educators by providing onboarding support, training sessions, and ongoing check-ins to address questions or challenges. They act as a liaison between the school and the product team, gathering feedback and customizing solutions to meet each school's unique needs. Regular collaboration can include organizing webinars, facilitating user communities, and sharing best practices, all aimed at maximizing the impact and satisfaction of the educational technology or service provided.
More about K12 Customer Success Manager jobs
What cities are hiring for K12 Customer Success Manager jobs? Cities with the most K12 Customer Success Manager job openings:
What states have the most K12 Customer Success Manager jobs? States with the most job openings for K12 Customer Success Manager jobs include:
What job categories do people searching K12 Customer Success Manager jobs look for? The top searched job categories for K12 Customer Success Manager jobs are:
K12 Customer Success Manager jobs near you
Infographic showing various K12 Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Posted 15 days ago

Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!

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About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021

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