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K12 Customer Success Manager Jobs (NOW HIRING)

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Azeus Systems

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Jobtailor

Customer Success Manager

Washington, DC · On-site

$70 - $110/hr

Previous experience in a Customer Success or Account Management role. Core Competencies Demonstrates expertise in customer success management, focusing on relationship building, onboarding, and ...

Valsoft Services

Customer Success Manager

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

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K12 Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do k12 customer success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for k12 customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a K12 Customer Success Manager?

A K12 Customer Success Manager is a professional who works with schools and educational organizations to ensure they are effectively using educational products or services. They focus on building strong relationships with educators and administrators, providing training, troubleshooting issues, and helping schools achieve their goals with the product. Their role is to maximize customer satisfaction, encourage product adoption, and support student outcomes. Additionally, they often collect feedback to help improve products and services for K12 clients.

How does a K12 Customer Success Manager typically collaborate with school administrators and educators to ensure successful product adoption?

A K12 Customer Success Manager works closely with school administrators and educators by providing onboarding support, training sessions, and ongoing check-ins to address questions or challenges. They act as a liaison between the school and the product team, gathering feedback and customizing solutions to meet each school's unique needs. Regular collaboration can include organizing webinars, facilitating user communities, and sharing best practices, all aimed at maximizing the impact and satisfaction of the educational technology or service provided.

What are the key skills and qualifications needed to thrive as a K12 Customer Success Manager, and why are they important?

To thrive as a K12 Customer Success Manager, you need strong knowledge of education systems, relationship management skills, and experience working with K-12 institutions, often supported by a bachelor’s degree in education or a related field. Familiarity with CRM tools like Salesforce and learning management systems (LMS) is common, as well as experience with data analytics platforms. Exceptional communication, problem-solving, and empathy are vital soft skills for building trust and supporting diverse school stakeholders. These competencies are crucial for ensuring school clients achieve their goals, driving product adoption, and maintaining long-term partnerships in the education sector.

What is the difference between K12 Customer Success Manager vs K12 Account Manager?

AspectK12 Customer Success ManagerK12 Account Manager
Primary FocusEnsuring student and educator success, onboarding, and ongoing supportManaging client accounts, renewals, and sales growth
Work EnvironmentCollaborative, educational settings, support teamsSales-driven, client relationship management
Required CredentialsEducational background, customer service skillsSales experience, relationship management skills

The main difference is that a K12 Customer Success Manager focuses on supporting educators and students to ensure successful use of educational products, while a K12 Account Manager primarily manages client accounts to drive sales and renewals. Both roles require strong communication skills, but their goals and daily activities differ significantly.

More about K12 Customer Success Manager jobs

What cities are hiring for K12 Customer Success Manager jobs?

Cities with the most K12 Customer Success Manager job openings:

What states have the most K12 Customer Success Manager jobs?

States with the most job openings for K12 Customer Success Manager jobs include:

What job categories do people searching K12 Customer Success Manager jobs look for?

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K12 Customer Success Manager jobs near you
Infographic showing various K12 Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager (part-time)

Beyond Campus Innovations

Denver, CO • Remote

Full-time, Part-time

Retirement

Posted 2 days ago

New

Job description

Job Summary:

The Customer Success Manager plays a key role in supporting customer relationships and optimizing performance across our online platforms. This position will report to the Senior Director of Customer Success and will be responsible for the end-to-end success of clients using K12 Rounding, and other digital products. 

This position is eligible for incentive opportunities based on:

  • Onboarding and the successful implementation of new clients
  • Upsell and cross-sell of platform features
  • Client retention and renewal success
  • Generating referrals and expanding accounts

Job Responsibilities:

Customer Success & Onboarding

  • Lead and manage client onboarding for online platforms (K12 Rounding, etc.)
  • Build and sustain trusted relationships with clients to ensure satisfaction, retention, and referrals
  • Support the development of onboarding playbooks and SOPs

Platform & Product Support

  • Serve as a subject matter expert on the functionality and application of customer-facing technologies
  • Identify platform needs or gaps based on customer feedback and data; collaborate with the CXO on enhancements and road mapping
  • Contribute to platform testing and performing quality assurance 

Sales Support & Growth Enablement

  • Support the sales team in upselling features, renewing contracts, and closing net new opportunities
  • Contribute to revenue goals by facilitating successful onboarding, minimizing churn, and driving platform adoption
  • Capture customer success stories, feedback, and usage data to inform product positioning and messaging

Responsibilities also include other duties as assigned to support company strategy and success initiatives.

Qualifications and Skills:

  • 5+ years of experience in customer success, SaaS platform support, account management, or related field
  • Demonstrated experience working with CRM tools, success platforms, or digital engagement technologies
  • Strong communication skills and the ability to translate technical functionality into client value
  • High attention to detail and organizational effectiveness, especially in remote team settings
  • Experience in education, workforce, or nonprofit sectors is a plus

Compensation and Benefits:

This is a salaried part-time position of no more than 20 hours per week.

Part-time employees are eligible for pro-rated tuition reimbursement and cell phone reimbursement. You will also be eligible to contribute to a 401k. 

Apply