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Evening Customer Success Manager Edtech Jobs (NOW HIRING)

vivi.io

Customer Success Manager

Phoenix, AZ · Remote

TheRole We are looking for an experienced Customer Success Manager to own a portfolio of K-12 ... Familiarity with K-12 or edtech is a plus but not required * Experience using AI tools to improve ...

New

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Decisions

Customer Success Manager

Virginia Beach, VA · On-site

Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...

Responsive

Customer Success Manager

Portland, OR

$85K - $95K/yr

The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...

Aveva

Customer Success Manager

Philadelphia, PA · Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Bee Genius

Customer Success Manager

Oakland, CA

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Darktrace Limited

Customer Success Manager

Chicago, IL · Hybrid

$100K - $115K/yr

Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...

New

Captivea USA

Customer Success Manager

Orlando, FL

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Hack The Box

Customer Success Manager

New York, NY · On-site +1

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

New

Hack The Box

Customer Success Manager

New York, NY · Remote

$105K - $130K/yr

The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...

New

Revvo

Customer Success Manager

San Mateo, CA · On-site

Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...

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Showing results 1-20

All JobsEvening Customer Success Manager Edtech Jobs

Evening Customer Success Manager Edtech information

See salary details

$32.5K

$83.1K

$140K

How much do evening customer success manager edtech jobs pay per year?

As of Jun 12, 2026, the average yearly pay for evening customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Customer Success Manager Edtech vs Evening Customer Support Specialist Edtech?

AspectEvening Customer Success Manager EdtechEvening Customer Support Specialist Edtech
CredentialsRelevant experience in customer success, often with certifications in customer relationship managementTechnical support experience, often with certifications in product support or IT
Work EnvironmentProactively manages customer accounts, builds relationships, and ensures product adoptionProvides technical assistance, resolves user issues, and supports product usage
Employer & Industry UsageUsed by edtech companies focusing on customer retention and successCommon in edtech companies providing technical support and troubleshooting

While both roles serve edtech customers in the evening, the Customer Success Manager focuses on relationship building and product adoption, whereas the Customer Support Specialist handles technical issues and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

More about Evening Customer Success Manager Edtech jobs
What cities are hiring for Evening Customer Success Manager Edtech jobs? Cities with the most Evening Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Evening Customer Success Manager Edtech jobs? States with the most job openings for Evening Customer Success Manager Edtech jobs include:
What job categories do people searching Evening Customer Success Manager Edtech jobs look for? The top searched job categories for Evening Customer Success Manager Edtech jobs are:
Evening Customer Success Manager Edtech jobs near you
Infographic showing various Evening Customer Success Manager Edtech job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

vivi.io

Phoenix, AZ • Remote

Full-time

Posted 2 days ago

Job description

Salary:

Overview:


Viviistheonlywirelessscreenmirroringanddigitalsignagetooldesignedforeducation.WehelpIThelpteachershelpstudentswithclassroomtechnologythatenhancescollaboration,control,andcreativity.


Viviexistsbecauseweallhadthatoneteacherwhochangedourlife,whowentaboveandbeyondtoserveasarolemodelandsage.Theyguideddiscussion,connectedwiththeirstudentsonapersonallevel,werejustasengagingandentertainingastheywereeducational,andtheycreatedadynamiclearningenvironmentbyconstantlyinvolvingstudents.


Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to provide tangible solutions to the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer journeys, and expand globally.


TheRole

We are looking for an experienced Customer Success Manager to own a portfolio of K-12 school district accounts across the full customer lifecycle. You will drive onboarding, build adoption, manage renewals, and serve as the primary relationship owner for your book of business. This is a high-impact, high-autonomy role on a lean team. The right person is proactive, data driven, and thrives without hand-holding.


Responsibilities:

  • Full lifecycle management across a portfolio of accounts, from onboarding through renewal
  • Driving product adoption and measurable outcomes for district IT and instructional technology leaders
  • Identifying accounts at risk early and executing structured recovery plays before renewal windows
  • Conducting regular business reviews and maintaining strong executive relationships within accounts
  • Partnering with AEs on expansion opportunities and flagging growth signals
  • Maintaining accurate account health data and activity records in HubSpot and supporting CS tools
  • Contributing to playbook development and sharing what works across the team


Experience:

  • 5+ years in customer success, account management, or a related client-facing role
  • Proven experience managing the full customer lifecycle, including onboarding, adoption, renewals, and retention
  • Comfortable owning a large portfolio and prioritizing without being told what to do
  • Strong communication skills. You write clearly, run tight meetings, and follow through
  • Experience working with CRM and CS platforms. HubSpot experience strongly preferred
  • Ability to analyze account health data and translate signals into action
  • Familiarity with K-12 or edtech is a plus but not required
  • Experience using AI tools to improve workflow, prioritization, or customer communication is preferred


Bonus points for:

  • You proactively surface risk before it becomes churn
  • You understand school district procurement cycles and plan accordingly
  • You build real relationships with IT administrators and district leaders, not just transactional ones
  • You bring structure to ambiguity and improve the process as you go