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Evening Customer Success Manager Edtech Jobs (NOW HIRING)

Chartbeat, Inc.

Customer Success Manager

New York, NY · On-site

$100K - $125K/yr

About the Role The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer ...

Incident IQ

Customer Success Manager

Alpharetta, GA

Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a pivotal role in ensuring the success and satisfaction of our K12 customers. You will be the primary ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

New

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

LMI Consulting, LLC

Customer Success Manager

Tysons, VA · On-site

Customer Success Manager Job Locations US-DC-Washington, DC | US-VA-Tysons Job ID 2026-13987 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time Overview We're ...

Healthix

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at ...

ITENTIAL LLC

Customer Success Manager

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and ...

New

SimpliGov

Customer Success Manager

Washington, DC · Remote

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...

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All JobsEvening Customer Success Edtech JobsEvening Customer Success Manager Edtech Jobs

Evening Customer Success Manager Edtech information

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$32.5K

$83.1K

$140K

How much do evening customer success manager edtech jobs pay per year?

As of Jul 14, 2026, the average yearly pay for evening customer success manager edtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Customer Success Manager Edtech vs Evening Customer Support Specialist Edtech?

AspectEvening Customer Success Manager EdtechEvening Customer Support Specialist Edtech
CredentialsRelevant experience in customer success, often with certifications in customer relationship managementTechnical support experience, often with certifications in product support or IT
Work EnvironmentProactively manages customer accounts, builds relationships, and ensures product adoptionProvides technical assistance, resolves user issues, and supports product usage
Employer & Industry UsageUsed by edtech companies focusing on customer retention and successCommon in edtech companies providing technical support and troubleshooting

While both roles serve edtech customers in the evening, the Customer Success Manager focuses on relationship building and product adoption, whereas the Customer Support Specialist handles technical issues and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

More about Evening Customer Success Manager Edtech jobs
What cities are hiring for Evening Customer Success Manager Edtech jobs? Cities with the most Evening Customer Success Manager Edtech job openings:
What are the most commonly searched types of Customer Success Manager Edtech jobs? The most popular types of Customer Success Manager Edtech jobs are:
What states have the most Evening Customer Success Manager Edtech jobs? States with the most job openings for Evening Customer Success Manager Edtech jobs include:
What job categories do people searching Evening Customer Success Manager Edtech jobs look for? The top searched job categories for Evening Customer Success Manager Edtech jobs are:
Evening Customer Success Manager Edtech jobs near you
Infographic showing various Evening Customer Success Manager Edtech job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Sliced Health, Inc

Woodstock, GA • On-site

Full-time

Re-posted 27 days ago

Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.