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Success Jobs (NOW HIRING)

Customer Success

Customer Success Team Lead

Customer Success Team Lead We're looking for a Customer Success Team Lead to support and develop a team of Customer Success Managers while driving positive outcomes for our customers. This is a ...

Long Island University

Success Coach

New York, NY · On-site

$66K/yr

Success Coaches will keep students on track toward graduation and enable them to make a seamless transition from college student to successful professional. Reporting to the Associate Director, the ...

Tennessee Board of Regents

Success Coach

Memphis, TN · On-site

Success Coach Apply now Job no: 504677 Work type: Staff Full-Time Location: Memphis Categories: Staff Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access ...

Victoria College

Success Coach

Victoria, TX · On-site

$16 - $20/hr

Success Coaches empower students to thrive in college and launch successful careers. Success Coaches serve as vital resources, guiding students through academic policies, exam preparation, and ...

Futuro Health

Success Coach

Sacramento, CA · On-site

$23 - $25/hr

Success Coach Classification: Full-Time, Non-Exempt Reports to: Success Coach Lead Date: July 2026 MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the health ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20/hr

Success Mentor DEPARTMENT: Youth & Community Development Services Location: MS 582; East Williamsburg, Brooklyn Program: Community Schools Initiative REPORTS TO: Community School Director SALARY ...

St. Olaf College

Success Coach

Northfield, MN

$48K - $54K/yr

Success Coach. Department: Academic Success Center. Classification: Exempt. FTE: 0.92. Work Schedule: August through June, off the month of July. 40 hours per week, hours to be worked between Monday ...

Discovery Regional HS

Success Coach

Pelham, GA · On-site

$18.50/hr

Success Coach (Mentor) NOTE: ALL VACANCY POSTINGS ARE PENDING UNTIL BOARD APPROVED. NOTE: APPLICATIONS WILL NOT BE CONSIDERED UNTIL THREE REFERENCES ARE RECEIVED. REPORTS TO: Counselor QUALIFICATIONS:

Tennessee Board of Regents

Success Advisor

Jackson, MS · On-site

$42K - $53K/yr

Success Advisor Apply now Job no: 504716 Work type: Staff Full-Time Location: Jackson Categories: Staff Title: Success Advisor Institution: Jackson State Community College Job Summary The Success ...

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Children's Aid Society

Success Mentor

Bronx, NY · On-site

$22 - $25/hr

The Success Mentor (Scholar Support) role is focused on providing targeted mentoring and behavioral intervention and support to 4-5 scholars who require additional assistance to meet school ...

MDVIP LLC

Success Manager

Dallas, TX · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

University of New Mexico

Success Leader

Albuquerque, NM · On-site

$14.50/hr

Requisition ID req37105 Working Title Success Leader Pay $14.50 Hourly Campus Main - Albuquerque, NM Department El Centro De La Raza (942A) Employment Type Student Employment Student Type Work-Study ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

MDVIP LLC

Success Manager

Dallas, TX · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

Children's Aid

Success Mentor

Bronx, NY · On-site

$22 - $25/hr

The Success Mentor (Scholar Support) role is focused on providing targeted mentoring and behavioral intervention and support to 4-5 scholars who require additional assistance to meet school ...

Inductive Bio

Partner Success

New York, NY · On-site

$125K - $180K/yr

As a Partner Success Manager at Inductive Bio, you'll partner closely with drug discovery teams to ensure they get maximum value from Inductive Bio's AI-powered platform and services. You'll guide ...

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Success information

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$29K

$49.9K

$75.5K

How much do success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for success in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

More about Success jobs

What cities are hiring for Success jobs?

Cities with the most Success job openings:

What are the most commonly searched types of Success jobs?

The most popular types of Success jobs are:

What states have the most Success jobs?

States with the most job openings for Success jobs include:

Success jobs near you
Infographic showing various Success job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $49,889 per year, or $24 per hour.

Customer Success Team Lead

Customer Success

Remote

Other

Posted 8 days ago

Job description

Customer Success Team Lead

We're looking for a Customer Success Team Lead to support and develop a team of Customer Success Managers while driving positive outcomes for our customers. This is a people leadership role focused on team performance, customer retention, product adoption, and growth across a portfolio of accounts.

Responsibilities
  • Lead, coach and support a team of Customer Success Managers
  • Set clear priorities, provide regular feedback, and help team members develop their skills and careers
  • Monitor portfolio health, customer adoption, and retention performance across the team.
  • Identify risks early and coordinate actions to support positive customer outcomes
  • Partner with Sales, Support, Professional Services and Renewals teams to deliver a seamless customer experience
  • Act as an escalation point for customer issues and help drive resolution through cross-functional collaboration
  • Support revenue retention and account growth by helping the team identify opportunities and manage risk effectively
  • Contribute to recruitment, onboarding and ongoing team engagement
Skills and Experience
  • Experience in Customer Success, Account Management or a similar customer-facing post-sale role
  • Enterprise SaaS experience and a track record of delivering customer retention and growth outcomes
  • Strong coaching, communication and stakeholder management skills
  • Ability to balance customer needs, commercial priorities and team development
  • Confidence managing escalations and supporting teams through challenging situations
  • Previous people leadership experience is desirable, although individuals with demonstrated leadership capability are encouraged to apply

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

Apply