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Success Jobs in New York (NOW HIRING)

Long Island University

Success Coach

New York, NY · On-site

$66K/yr

Success Coaches will keep students on track toward graduation and enable them to make a seamless transition from college student to successful professional. Reporting to the Associate Director, the ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20/hr

Success Mentor DEPARTMENT: Youth & Community Development Services Location: MS 582; East Williamsburg, Brooklyn Program: Community Schools Initiative REPORTS TO: Community School Director SALARY ...

New Community Corporation

Success Coach

Newark, NJ · On-site

$21/hr

Reporting to the Director of NCCTI, the Success Coach serves as student advisor providing bootcamp-style coaching sessions to acclimate students to NCCTI, while also advising students throughout ...

Jersey Cares

Success Coach

Newark, NJ · On-site

Success Coaches are experienced professionals or community members who volunteer to engage in group coaching and/or one-on-one mentoring with under-resourced young adults who we call Service Scholars.

Jersey Cares

Success Coach

Newark, NJ · On-site

Success Coaches are experienced professionals or community members who volunteer to engage in group coaching and/or one-on-one mentoring with under-resourced young adults who we call Service Scholars.

Heartshare

Success Coach

Brooklyn, NY · On-site

$25.85 - $28.26/hr

We are seeking a Success Coach to join HSVS' American Dream Coaching Program. The Coach will provide quality, data-driven, individualized educational, employment, and housing support to high school ...

Posted today

Children's Aid

Success Coach

Manhattan, NY · On-site

$25 - $30/hr

The Success Coach supports current and prospective college students by providing academic, administrative, and personal guidance throughout their college journey. This role requires strong knowledge ...

Children's Aid Society

Success Coach

Manhattan, NY · On-site

$25 - $30/hr

The Success Coach supports current and prospective college students by providing academic, administrative, and personal guidance throughout their college journey. This role requires strong knowledge ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20/hr

Success Mentor DEPARTMENT: Youth & Community Development Services LOCATION: MS 582; East Williamsburg, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY ...

Children's Aid Society

Success Mentor

Bronx, NY · On-site

$22 - $25/hr

The Success Mentor (Scholar Support) role is focused on providing targeted mentoring and behavioral intervention and support to 4-5 scholars who require additional assistance to meet school ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20/hr

Success Mentor DEPARTMENT: Youth and Community Development Services LOCATION: Bedford Stuyvesant, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20/hr

Success Mentor DEPARTMENT: Youth and Community Development Services LOCATION: Williamsburg, Brooklyn PROGRAM: Community Schools 21st CCLC Initiative REPORTS TO: Community School Director SALARY ...

Children's Aid

Success Mentor

Bronx, NY · On-site

$22 - $25/hr

The Success Mentor (Scholar Support) role is focused on providing targeted mentoring and behavioral intervention and support to 4-5 scholars who require additional assistance to meet school ...

Grand St Settlement Inc.

Success Mentor

Brooklyn, NY · On-site

$20 - $20.50/hr

TITLE: Success Mentor DEPARTMENT: Youth and Community Development Services LOCATION: East New York, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY ...

Children's Aid Society

Success Mentor

Bronx, NY · On-site

$22 - $25/hr

The Success Mentor (Scholar Support) role is focused on providing targeted mentoring and behavioral intervention and support to 4-5 scholars who require additional assistance to meet school ...

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Success information

See New York salary details

$11

$26

$45

How much do success jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for success in New York is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $29.18 per hour, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in New York?

The most popular types of Success jobs in New York are:

What cities in New York are hiring for Success jobs?

Cities in New York with the most Success job openings:

Success jobs near you
Infographic showing various Success job openings in New York as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,232 per year, or $26.1 per hour.

Senior Customer Success Manager

Success Matcher Recruitment

Manhattan, NY • On-site

Other

Posted 11 days ago

Job description

About the job Senior Customer Success Manager
About This Role
We are looking for a Senior Customer Success Manager with 5+ years of experience to own and grow a portfolio of 130-150 school partnerships at AI Health Tech company. Become a part of a fast-growing startup removing barriers to youth mental health care.
You'll blend consultative relationship management with a proactive growth mindset. Driving student referrals, building playbooks from scratch, and shaping how the School Success function operates as we scale into new states.
What will you be doing?

  • Managing a portfolio of ~150 school partnerships - running ~20 meetings per week with counselors, responding to questions, and proactively identifying students who could benefit from care
  • Driving growth through a consultative upsell motion - every touchpoint is an opportunity to increase referral volume and deepen engagement
  • Analyzing data to understand where schools need more attention and running small experiments to drive referrals
  • Building and refining the team's playbooks, metrics, and operational processes in a function that's still being shaped
  • Collaborating cross-functionally with Ops, Product, Growth, and Clinical teams to resolve issues and improve the partner experience
Key Requirements
  • 5+ years of relevant experience in customer success, account management, or sales roles with a growth/upsell component (not purely reactive support)
  • Early-stage startup experience - comfortable operating with limited resources and building processes from scratch
  • Proven ability to manage a large book of business (not enterprise/low-volume accounts) with a B2B2C or B2C motion
  • Sales-minded with high EQ - can confidently make the ask while building deep trust with busy school counselors
  • Based in NYC or willing to relocate; in-office 3 days/week in SoHo

Apply