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Success Manager Jobs (NOW HIRING)

2W Technologies, INC

Success Manager

Pewaukee, WI · On-site

Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology. Your clients are key contributors to the worldwide economy, companies who make stuff ...

HEALTHSTREAM INC

Success Manager

Nashville, TN · Hybrid

Position Information Position Overview The Success Manager plays a pivotal role to assure a meaningful experience for our customers as they strive to solve big problems using HealthStream products ...

HEALTHSTREAM INC

Success Manager

Nashville, TN · On-site +1

Position Information Position Overview The Success Manager plays a pivotal role to assure a meaningful experience for our customers as they strive to solve big problems using HealthStream products ...

ClickDimensions

Success Manager

Peachtree City, GA · On-site

The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally ...

ClickDimensions

Success Manager

Atlanta, GA · Remote

The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally ...

MDVIP LLC

Success Manager

Stamford, CT

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

WebPT

Success Manager

Who We Are Looking For WebPT is looking for a world class Success Manager who can execute a One to Many approach to help Members' strategic business goals and how our product suite can contribute to ...

MDVIP

Success Manager

Stamford, CT · On-site

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

MDVIP LLC

Success Manager

Stamford, CT · On-site

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

MDVIP LLC

Success Manager

Ann Arbor, MI

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

MDVIP

Success Manager

Ann Arbor, MI · On-site

Position Summary As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based ...

StarTech.com

Customer Success Manager

Seattle, WA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Brenntag AG

Customer Success Manager

Madison, AL · On-site

Regional Customer Success Manager The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

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Success Manager information

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$32.5K

$83.1K

$140K

How much do success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
More about Success Manager jobs
What cities are hiring for Success Manager jobs? Cities with the most Success Manager job openings:
What are the most commonly searched types of Success jobs? The most popular types of Success jobs are:
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Success Manager jobs near you
Infographic showing various Success Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Success Manager

2W Technologies, INC

Pewaukee, WI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

2W Technologies, INC is a fast-paced, high-growth, full-service technology consulting firm with clients across North America and several countries around the world. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their technology investments. We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense.
Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology. Your clients are key contributors to the worldwide economy, companies who make stuff - manufacturers. Your responsibilities are to guide them through the confusing tech jungle, to show them a better way to run their business.
Meanwhile, you work for a company that invests in you, challenges you and provides you with the opportunity to grow and prosper. You'll work with senior management and some of the smartest propellor heads you have ever met, all as you craft the success path for your clients.
This job rocks. Do you?
2W Technologies needs to add another Success Manager to the team. If a 2W Tech Success Manager is your next gig, here's what you'll need to bring to the table:

  • Solid experience in Success Management or a similar client-facing role.
  • Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact. Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite.
  • Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions. Advocate for the client's perspective during solution development.
  • Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail.
  • Stellar listening and presentation skills.
  • Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture. (We'll help you with that)
  • A consultative, solutions-oriented mindset, with the ability to align client needs with 2W's offerings.
  • Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment.
Bonus points:
  • Understanding of ERP (Epicor ERP extra points)
  • Manufacturing Processes.
  • Networking technologies
  • Microsoft Modern Work.
Ready to take your career on an exciting journey with us? Click 'Apply' and upload your resume. We can't wait to see what you bring to the 2W Tech team!

Apply