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Success Manager Jobs (NOW HIRING)

Alex AI

Customer Success Manager

San Francisco, CA

Customer Success Manager You're joining us at an inflection point in our growth. This role will be foundational in building the playbooks, processes, and relationships that define how Alex partners ...

Campfire USA

Customer Success Manager

Farmington, NY

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

Canopy Works

Customer Success Manager

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...

Addison Group

Customer Success Manager

Centennial, CO

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

Case Status Inc

Customer Success Manager

Charleston, SC · On-site

Customer Success Manager Charleston, SC, United States Job Title: Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy ...

InfoCision

Client Success Manager

Akron, OH · On-site

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

Dotdigital

Customer Success Manager

NY · On-site +1

As a Customer Success Manager, you will be responsible for developing and executing strategies to drive revenue growth and ensure customer success for our top-tier clients. This role provides ...

DealHub

Customer Success Manager

Austin, TX · Remote

As a Customer Success Manager , you will serve as the trusted point of contact for our customers and lead them end-to-end through implementation, onboarding, and ongoing adoption of DealHub ...

Trivium

Client Success Manager

Austin, TX · Remote

$2.5K - $4.5K/mo

Customer Success Manager (CSM) - Remote Location: 100% Remote (Eastern Time Zone) Salary: $2,500-$4,500 per month, based on experience Employment Type: Full-Time Key Responsibilities * Onboard new ...

DocNetwork

Client Success Manager

Ann Arbor, MI

$6.5K/mo

Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...

Factory

Customer Success Manager

San Francisco, CA

Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...

Chartbeat, Inc.

Customer Success Manager

New York, NY

$100K - $125K/yr

About the Role The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer ...

Transmit Security

Customer Success Manager

OR · Remote

As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

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Success Manager information

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$32.5K

$83.1K

$140K

How much do success manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Success Managers typically do not earn $10,000 a month without significant experience, skills, or industry connections. High-paying roles that can reach this level often include sales, real estate, or entrepreneurship, which rely on performance and network rather than formal degrees. Developing expertise in sales, digital marketing, or business development can lead to such income levels through commissions and bonuses.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, strong leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build strong relationships, provide onboarding support, troubleshoot issues, and collaborate with internal teams to improve customer satisfaction and retention. Success managers often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What jobs in the US pay 300,000 a year?

Success Managers in high-level corporate or enterprise roles can earn $300,000 or more annually, especially with bonuses and profit sharing. These positions often require extensive experience, strong leadership skills, and industry-specific knowledge, typically in sectors like technology, finance, or consulting.
More about Success Manager jobs
What cities are hiring for Success Manager jobs? Cities with the most Success Manager job openings:
What are the most commonly searched types of Success jobs? The most popular types of Success jobs are:
What states have the most Success Manager jobs? States with the most job openings for Success Manager jobs include:
What job categories do people searching Success Manager jobs look for? The top searched job categories for Success Manager jobs are:
Success Manager jobs near you
Infographic showing various Success Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Alex AI

San Francisco, CA

Other

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

Customer Success Manager

You're joining us at an inflection point in our growth. This role will be foundational in building the playbooks, processes, and relationships that define how Alex partners with customers for long-term success.

As Customer Success Manager, you'll:

  • Own customer onboarding for a portfolio of Enterprise and Mid-Market customers, driving a clean handoff from sales and fast initial adoption.
  • Serve as a trusted advisor to customers, rolling up your sleeves to embed Alex into their hiring workflows and unblock issues as they come up.
  • Dig into the technical side of how customers configure Alex (ATS integrations, interview kits, API workflows) and translate that fluency into smarter recommendations and faster solutions.
  • Partner closely with Engineering and Sales to surface customer feedback, ship fixes, and influence product roadmap priorities.
  • Monitor account health, identify risks early, and drive proactive retention and expansion efforts.
  • Work directly with founders and leadership, with real exposure to all aspects of a fast-scaling AI startup.

This role is based in office in San Francisco.

About You

Required:

  • Minimum 5 years of experience in Customer Success, Account Management, or related client-facing roles at a SaaS company.
  • Proven success managing enterprise or mid-market accounts, driving renewals and expansion.
  • Demonstrated ability to collaborate cross-functionally with Engineering, Sales, and Marketing.
  • Excellent communication and relationship-building skills.
  • Data-driven mindset: ability to analyze customer usage metrics and translate insights into actionable outcomes.
  • Strong technical aptitude: you reach for technical solutions first, can navigate integrations, APIs, and light troubleshooting, and translate customer needs into clear, actionable specs for engineering.
  • Bias for action: you'd rather ship something useful today than perfect something next quarter.
  • Experience at an early-stage or high-growth startup.

You'll thrive here if you're:

  • Customer-obsessed: you care deeply about helping customers achieve measurable success.
  • Resourceful: you find a way. When something's broken or unclear, you dig in and figure it out instead of waiting for direction.
  • Communicative: you can distill complex ideas simply and clearly.
  • Independent: comfortable working autonomously and building from the ground up.
  • Analytical: you make decisions based on data and outcomes.
  • Collaborative: you thrive working cross-functionally in fast-moving environments.

This might not be the role for you if you:

  • Need rigid processes or heavy structure to operate
  • Get uncomfortable with technical conversations or prefer to hand off anything that touches the product.
  • Aren't passionate about working in AI or fast-paced startup environments.
  • Don't want to work in person. We're in office in SF 5 days a week.
What's in it for you?
  • Responsibility: shape the foundation of our Customer Success org.
  • Exceptional team: work alongside passionate builders and innovators.
  • Impact: directly influence how customers leverage AI to build their teams.
  • Upside: competitive compensation, equity, and growth potential.
  • Benefits: medical, dental, and vision insurance, unlimited PTO, company-paid team lunches, a beautiful office in SF, and great company events.
What am I waiting for?

If you've gotten this far and our culture resonates with you, we want you to apply. Your first conversation will be with Alex, our AI recruiter.

Apply