As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Client Success Manager
$68K - $80K/yr
Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...
Client Success Manager
$68K - $80K/yr
Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their ...
Customer Success Manager
Atlanta, GA · On-site
Customer Success Manager FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their ...
Join our Recreation/Vermont Systems as Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new ...
Join our Recreation/Vermont Systems as Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new ...
We are looking for a Customer Success Manager who can become a partner, advocate, and strategist who will increase our product's proven value to the customers' business. What you will do: * Manage ...
We are looking for a Customer Success Manager who can become a partner, advocate, and strategist who will increase our product's proven value to the customers' business. What you will do: * Manage ...
Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Quick apply
Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Join our Recreation/Vermont Systems as Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new ...
Join our Recreation/Vermont Systems as Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new ...
Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our ...
Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our ...
Customer Success Manager
Freemansburg, PA · On-site
Customer Success Manager At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate ...
Customer Success Manager
Freemansburg, PA · On-site
Customer Success Manager At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate ...
Customer Success Manager
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
Customer Success Manager
$50K - $70K/yr
The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...
Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...
Client Success Manager
Studio City, CA · On-site
Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
Client Success Manager
Studio City, CA · On-site
Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Partner Success Manager
$85K - $104K/yr
Partner Success Manager - JD Location: Remote US Overview: Constellation Data Labs, a subsidiary of the Andromeda Operating Group of Constellation Software Inc is seeking an experienced Partner ...
Partner Success Manager
$85K - $104K/yr
Partner Success Manager - JD Location: Remote US Overview: Constellation Data Labs, a subsidiary of the Andromeda Operating Group of Constellation Software Inc is seeking an experienced Partner ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Customer Success Manager
OR · On-site +1
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...
Career Success Manager
New York, NY · On-site
$58K - $62K/yr
As a Career Success Manager, you will facilitate workshops on career readiness, leadership development, and professional skills for a cohort of Fellows (ambitious, first-generation college students ...
Career Success Manager
New York, NY · On-site
$58K - $62K/yr
As a Career Success Manager, you will facilitate workshops on career readiness, leadership development, and professional skills for a cohort of Fellows (ambitious, first-generation college students ...
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...
Quick apply
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...
Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do success manager jobs pay per year?
As of Aug 18, 2026, the average yearly pay for success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a success manager?
Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are the key skills and qualifications needed to thrive as a success manager?
To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.
How does a success manager typically collaborate with cross-functional teams to support client outcomes?
Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.
More about Success Manager jobs
What cities are hiring for Success Manager jobs?
Cities with the most Success Manager job openings:
What are the most commonly searched types of Success jobs?
The most popular types of Success jobs are:
Who are the top companies hiring for Success Manager jobs?
The top employers for Success Manager jobs are:
What states have the most Success Manager jobs?
States with the most job openings for Success Manager jobs include:
What job categories do people searching Success Manager jobs look for?
The top searched job categories for Success Manager jobs are:
- Senior Customer Success Manager Edtech
- Full Time Customer Success
- Full Time Customer Success Manager Edtech
- Graduate Customer Success Manager
- Work From Home Customer Success Manager Remote
- Account Success Manager
- Full Time Senior Customer Success Manager
- Sr Customer Success Manager
- Ehr Customer Success Manager
- Scaled Customer Success Manager
Full-time
Re-posted 12 days ago
Job description
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients