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Success Manager Jobs in Minnesota (NOW HIRING)

Procare HR

Client Success Manager

Minnetonka, MN · On-site +1

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

DailyPay

Client Success Manager

Minneapolis, MN · On-site

The Scaled Client Success Manager The Scaled Client Success Manager is responsible for managing and growing a high-volume portfolio of small-to-medium enterprise clients. Working within the Customer ...

New

ImageTrend

Customer Success Manager

Eagan, MN · On-site +1

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

DailyPay

Client Success Manager

Minneapolis, MN · On-site

The Scaled Client Success Manager is responsible for managing and growing a high-volume portfolio of small-to-medium enterprise clients. Working within the Customer Office, you will resolve emerging ...

Genesys

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

Deloitte

Deployment Success Manager

Minneapolis, MN · On-site

Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for: * Design and deliver high-leverage live engagements and lead technical activation activities by ...

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Success Manager information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do success manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for success manager in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
What are popular job titles related to Success Manager jobs in Minnesota? For Success Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Minnesota look for? The top searched job categories for Success Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Success Manager jobs? Cities in Minnesota with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Minnesota as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,354 per year, or $39.1 per hour.

Client Success Manager

Procare HR

Minnetonka, MN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Note: This is a fully remote opportunity with occasional travel requirements!
Join ProCare HR as a Client Success Manager!
At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Your Impact:
As a Client Success Manager at ProcareHR, you'll be the primary point of contact for your clients, managing accounts, overseeing data and services, and ensuring they have the support they need. You'll assist clients in maximizing their HRIS systems, especially UKG Ready, while helping them streamline HR operations.
What You'll Contribute:
  • Lead client relationships from onboarding through optimization
  • Troubleshoot HRIS, payroll, and compliance issues unique to senior living
  • Collaborate internally to improve service and client outcomes
  • Partner with clients to ensure satisfaction and long-term retention.

What We're Looking For:
  • Bachelor's degree in Business Administration, Human Resources, or related field.
  • Minimum 3 years of experience in client/account management.
  • Minimum 3 years of HR-related experience (payroll, benefits, HRIS).
  • Experience working with senior living providers (2+ years strongly preferred).
  • Proven UKG Ready configuration and optimization experience preferred
  • CRM experience (Salesforce preferred).
  • Prior experience in PEO/HR Shared Services (preferred).

Benefits Available:
  • Health insurance with company paid premium for employee only coverage
  • FSA and HSA options available
  • Company paid dental insurance for employee only coverage
  • Company paid life insurance
  • Company paid short- and long-term disability insurance
  • A 401K plan with company match and safe harbor contribution
  • Paid Time Off
  • Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident

To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.
E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

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