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Success Manager Jobs in Minnesota (NOW HIRING)

CommScope, Inc.

Client Success Manager

Shakopee, MN · On-site

$69K - $95K/yr

How You'll Help Us Connect The World As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include ...

CommScope Inc.

Client Success Manager

Shakopee, MN

$69K - $95K/yr

How You'll Help Us Connect The World As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include ...

ImageTrend

Customer Success Manager

Eagan, MN · On-site +1

$80K - $100K/yr

The Customer Success Manager will engage a large book of assigned clients to retain accounts and maximize value from the partnership. This role will drive the renewal process and seek revenue ...

C. H. Robinson

Customer Success Manager

Eden Prairie, MN · On-site

$56K - $121K/yr

Robinson is seekingCustomer Success Managers to support the continued growth and scalability of our Redistribution (Redi) business. This role sits at the intersection of Operations, Sales ...

Genesys

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

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Success Manager information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do success manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for success manager in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Success Managers (CSMs), as their role involves complex interpersonal skills, strategic thinking, and personalized customer engagement that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success Managers who adapt by integrating AI and developing soft skills will remain valuable in customer success roles.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build relationships, provide support, and coordinate with internal teams to address client needs, often using tools like CRM software. Success managers typically monitor client satisfaction and work proactively to prevent issues and promote retention.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What is a typical CSM salary?

A Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or enterprise-level CSMs can earn over $120,000 with bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are often required.
What are popular job titles related to Success Manager jobs in Minnesota? For Success Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Minnesota look for? The top searched job categories for Success Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Success Manager jobs? Cities in Minnesota with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Minnesota as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,354 per year, or $39.1 per hour.
Client Success Manager

Client Success Manager

CommScope, Inc.

Shakopee, MN • On-site

$69K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

CommScope rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Due to growth and customer demand, CommScope is looking to add a Client Success Manager to our Global Customer Experience team.
How You'll Help Us Connect The World
As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure. The position will be located at Shakopee, Minnesota working 5 days onsite.
You will be identifying priority projects within each account and work with Customer Service to define capabilities. You will maintain, manage, and follow up on quality/issues log from inception to resolution.
Required Qualifications for Consideration
  • BA/BS Degree in related field and / or 3+ years of related experience
  • Proven experience with computer applications including PC-based business applications and project management software. i.e. SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software

You Will Excite Us If You Have
  • Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
  • APICS Certification and Project Management certificate of study desired
  • Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $69,000-$95,000.
The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What CommScope employees say

Pay

Benefits

Hours and flexibility

Workplace

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About CommScope

Sourced by ZipRecruiter

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Hickory, NC, US

Year founded

1976

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