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Client Success Account Manager Jobs in Minnesota

Meyers Printing

Client Success Manager

Minneapolis, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This ... The account manager will perform order entry tasks and work with internal customers to ensure ...

New

Meyers Printing

Client Success Manager

Brooklyn Park, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This ... The account manager will perform order entry tasks and work with internal customers to ensure ...

Procare HR

Client Success Manager

Minnetonka, MN · On-site +1

$85K - $100K/yr

As a Client Success Manager at ProcareHR, you'll be the primary point of contact for your clients, managing accounts, overseeing data and services, and ensuring they have the support they need. You ...

Shield

Senior Account Manager

MN · On-site +1

$77K - $85K/yr

Senior Account Manager Department: Professional Services Employment Type: Full Time Location ... This role is part of a newly established Client Success department being built from the ground up ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Minnesota

Client Success Account Manager information

See Minnesota salary details

$26.8K

$67.9K

$113.1K

How much do client success account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success account manager in Minnesota is $67,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $81,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Minnesota? For Client Success Account Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Minnesota look for? The top searched job categories for Client Success Account Manager jobs in Minnesota are:
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Client Success Account Manager jobs near you

Client Success Specialist

White House Custom Colour

Eagan, MN • On-site

$58K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

WHCC - check us out on YouTube!
We are a family-run professional photographic, press, and fine art printing lab. Our goal is to make printing, producing, and reselling products seamless and enjoyable for our clients. As a production-focused company, we employ hundreds of experts who hand-craft our products here in the Twin Cities.
POSITION SUMMARY
The Client Success Specialist serves as a trusted partner to members of the WHCC Client Success Program. Providing personalized support, strategic guidance, and proactive communication that help clients grow while strengthening long-term relationships with WHCC.
This role collaborates closely with Customer Service, Marketing, Product, Manufacturing, and Leadership to advocate for client needs, improve the overall customer experience, and ensure WHCC continues to deliver industry-leading products and services.
Our client success team is dedicated to helping professional photographers build thriving businesses and deliver an exceptional, concierge-level client experience.
CORE JOB RESPONSIBILITIES
  • Build and maintain strong relationships with assigned Client Success Program members via email, phone, virtual meetings, and occasional in-person visits
  • Deliver concierge-level service by understanding each client's business goals and recommending solutions that help them succeed
  • Serve as the primary point of contact for assigned accounts, responding promptly and professionally to questions, opportunities, and challenges - building trust through proactive communication, not just reacting to requests
  • Monitor account activity, business trends, ordering patterns, and client feedback to identify opportunities that improve engagement, retention, and growth
  • Own tracking and reporting on CSP data and metrics, delivering insights and recommendations to retain and grow the membership
  • Help onboard new CSP members and assist clients with product education, workflow recommendations, and best practices
  • Partner with Marketing, Product, Customer Service, Manufacturing, and Engineering to advocate for client needs and coordinate solutions for complex requests and escalations
  • Assist in planning and hosting webinars, educational content, client meetings, and special events; support WHCC's presence at industry conferences, trade shows, and community events
  • Build educational emails, presentations, and other client-facing communications
  • Manage event sponsorship requests and maintain accurate client records and documentation

DESIRED SKILLS/EXPERIENCE/COMPETENCIES:
  • 2-5+ years of experience in Customer Success, Account Management, Customer Service, Marketing, or a related client-facing role
  • A friendly, approachable, and team-focused personality with excellent relationship-building and problem-solving abilities
  • Exceptional written and verbal communication skills
  • Proven ability to lead multiple account projects at one time while maintaining sharp attention to detail and meeting deadlines
  • Ability to work collaboratively across departments and on-site at our Eagan facility
  • Willingness to travel a few times per year (2-3 trade shows/industry events) plus occasional local events, and availability to occasionally entertain clients outside standard business hours (e.g., client dinners approximately once a month)
  • Comfortable using, or genuinely curious about, AI tools as a productivity asset
  • Experience in the photography or creative services industry preferred
  • Knowledge of WHCC / ProDPI product lines preferred
  • CRM or account management software experience a plus
  • Basic knowledge of email marketing platforms and basic Photoshop/design ability a plus
  • Experience in or enthusiasm for sales - comfortable identifying growth opportunities and having revenue-oriented conversations with clients - a plus
COMPENSATION
Annual salary range: $58,000 - $80,000, depending on qualifications and experience
BENEFITS
  • Paid time off
  • Health, Vision and Dental Insurance (available to full-time employees)
  • Life and AD&D Insurance Company Paid
  • Voluntary Life and AD&D
  • Long-term Disability Company Paid
  • 401k Matching
  • Health Spending Account
  • Employee Assistance Plan

Veterans are encouraged to apply! Hiring Immediately!
More questions? Send us an email at [email protected]
WHCC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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