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Client Success Account Manager Jobs (NOW HIRING)

CBIZ

Client Success Account Manager | HCM

Roanoke, VA · Hybrid

Offer assistance with account management and technical support of UKG products * Work collaboratively with team members to ensure collective accountability for client success and consistent service ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships ...

Kentech Consulting Inc

ACCOUNT SUCCESS MANAGER

Miami, FL · Remote

$40K - $50K/yr

People Focused: We are client focused and results-driven. * Growth Minded: We believe in ... IMPACT We are looking for a Client Success Account Manager who can serve as a trusted partner to ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships ...

PaulHood

Client Success Manager

$50K - $65K/yr

Client Success Manager Reports to: Director of Client Success Location: Remote/Hybrid Eligible ... You'll also need 2-4 years of experience in Customer Success, Account Management, or Customer ...

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$29.5K

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How much do client success account manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
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Client Success Account Manager jobs near you

Client Success Account Manager (Sales) | $17/hr

Key People Key Positions

Tulsa, OK • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

New

Job description

Key Personnel is seeking a Client Success Account Manager (Sales) in Tulsa, OK

Client Success Account Manager (Sales) Hours: Monday – Friday, 9:00am – 5:00pm CST
Client Success Account Manager (Sales) Pay Range: $17/hr
Client Success Account Manager (Sales) Job Summary:

Serve as the first point of contact for prospective and existing clients, providing consultative sales support and recommending tailored software solutions. This role is responsible for driving client satisfaction and business growth by managing sales activities, coordinating product demonstrations, and maintaining strong client relationships.

Client Success Account Manager (Sales) Essential Duties & Responsibilities:

• Work closely with inside and outside sales teams to manage follow-ups on sales activities.
• Provide consultative sales services by identifying client needs and recommending solutions.
• Organize and coordinate product demonstrations for software offerings.
• Actively sell products and services to new and existing clients.
• Finalize sales by submitting required documentation accurately and timely.
• Proactively follow up on leads, referrals, and client inquiries.
• Maintain detailed records of all sales activities within the CRM system.
• Collaborate with marketing to prepare presentations and sales materials.
• Maintain strong product knowledge and stay updated on enhancements.
• Assist with administrative tasks to support sales and client success teams.
• Perform other duties as assigned.

Client Success Account Manager (Sales) Teamwork & Customer Service Responsibilities:

• Build and maintain strong relationships with clients through consistent communication.
• Engage with clients via phone, email, and virtual meeting platforms.
• Provide clear, professional, and timely communication to ensure client satisfaction.
• Identify client needs and deliver customized solutions aligned with business goals.
• Support long-term client success through proactive follow-up and engagement.

Client Success Account Manager (Sales) Technical & Software Skills
Required:

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• CRM experience and strong data entry skills.
• Typing speed of 65+ WPM with high accuracy.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.

Client Success Account Manager (Sales) Preferred Skills:

• Experience with virtual meeting platforms (Teams, GoToMeeting, etc.).
• Familiarity with digital marketing, website solutions, or SaaS products.

Client Success Account Manager (Sales) Qualifications:

• High school diploma or GED required; college degree preferred.
• Minimum 3 years of experience working with computers and software.
• Prior experience in sales, customer service, or account management preferred.
• Strong attention to detail and ability to manage multiple priorities.
• Self-motivated with a client-focused mindset.

Key Personnel Benefits:

While on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision, accident, critical illness, term life, short-term disability, PTO, and more!
For additional job openings, visit: www.keyjobs.com
Key Personnel is an Equal Opportunity Employer. A drug screen and background check may be required.

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