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Client Success Account Manager Jobs (NOW HIRING)

Tinuiti

Senior Client Success Account Manager

The Sr. Client Success Account Manager is a strategic and collaborative role focused on driving revenue growth and client impact across Tinuiti's portfolio. In this role, you'll work closely with ...

KENTECH Consulting

ACCOUNT SUCCESS MANAGER

Miami, FL · On-site

IMPACT We are looking for a Client Success Account Manager who can serve as a trusted partner to ... our clients, strengthen long-term relationships, identify opportunities for account growth, and ...

Pavago

Client Success Manager

Account Growth & Renewals * Manage your client portfolio like a sales pipeline. * Categorize ... Client Success & Revenue Growth * Monitor client satisfaction and campaign outcomes. * Collaborate ...

ID Plans

Client Success Manager

Tampa, FL · Remote

While not a sales role, the Client Success Manager is responsible for identifying opportunities for account growth and ensuring clients remain fully informed and satisfied with our suite of software ...

Jobtailor

Global Head of Client Success

Manhattan, NY · On-site

$180 - $240/hr

Oversee global teams across Account Management, Campaign Delivery, and Client Success * Manage executive relationships with strategic global clients and external agency partners * Enhance client ...

Coreforce

Client Success Manager I - (CSMI)

Atlanta, GA · Hybrid

Execute quarterly digital touchpoints with assigned accounts. * Initiate renewal strategy planning ... Client Success, Account Management, or customer-facing SaaS roles * Experience executing digital ...

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Client Success Account Manager information

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$29.5K

$65.8K

$106K

How much do client success account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

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Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Client Success / Account Manager (3PL)

Perris, CA

American Exchange Group
Wholesale • 51 - 200 employees
Learn more about American Exchange Groupexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

About Us

American Exchange Groupis an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands-including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty-American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.


Visit our websites atwww.axnygroup.comand www.shiplogiq.com


Job Title: Client Success / Account Manager

Division:AELogistix/Shiplogiq

Location:375 E Markham St, Perris, CA 92571 (onsite 5 days)

Reports to: Director of Operations

Job Type:Full-Time


Client Success / Account Manager (3PL)

Department: Client Services
Reports To: Director of Operations / General Manager

Job Summary

The Client Success / Account Manager serves as the primary point of contact for ShipLogiQ's 3PL clients. This role ensures smooth onboarding, ongoing operational success, SLA compliance, and long-term client satisfaction.

Key Responsibilities

  • Serve as the main liaison between clients and warehouse operations
  • Manage new client onboarding and implementation
  • Monitor SLAs and operational KPIs
  • Provide regular reporting on inventory, fulfillment, and performance
  • Handle client escalations and issue resolution
  • Coordinate internally with warehouse managers to meet client needs
  • Identify upsell opportunities for additional services (VAS, freight, storage)
  • Conduct regular client check-ins and business reviews

Qualifications

  • 3+ years experience in 3PL, logistics, or supply chain account management
  • Strong communication and relationship management skills
  • Understanding of warehouse operations and fulfillment workflows
  • Experience working with WMS and reporting tools
  • Highly organized and customer-focused

Why AELogistix?
Join a collaborative, fast-growing logistics company where technology and teamwork drive results. You'll have the opportunity to shape how our systems evolve and directly impact warehouse performance across the network.


What We Offer

  • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
  • 401(k) Retirement Savings Plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)


Salary:The anticipated base salary is$25-$30/hour.Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.


This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.


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