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Client Success Account Manager Jobs (NOW HIRING)

VMG Health

Client Success Account Executive

Dallas, TX · On-site

The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...

VMG Health

Client Success Account Executive

Dallas, TX · On-site

The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...

Tinuiti

Senior Client Success Account Manager

The Sr. Client Success Account Manager is a strategic and collaborative role focused on driving revenue growth and client impact across Tinuiti's portfolio. In this role, you'll work closely with ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client ...

Coreforce

CLIENT SUCCESS MANAGER I - (CSMI)

Atlanta, GA · Hybrid

Qualifications: * 3+ years in Client Success, Account Management, or customer-facing SaaS roles ... Experience executing digital engagement or scaled customer success programs * Proficiency using CRM ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle - from ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

SOCSOTER INC

Senior Client Success Manager

Hagerstown, MD · On-site

$95K - $110K/yr

Description: The Senior Client Success Manager is a strategic leadership role responsible for ... Own and manage a portfolio of strategic client accounts * Serve as executive-level client contact ...

Varsity Technologies

Client Success Manager

Boston, MA · Remote

At Varsity Technologies, we go beyond traditional account management. Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations leverage technology to achieve ...

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$65.8K

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How much do client success account manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
More about Client Success Account Manager jobs
What cities are hiring for Client Success Account Manager jobs? Cities with the most Client Success Account Manager job openings:
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Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Client Success Account Manager - ILoveLeasing | $17/hr

Key People Key Positions

Tulsa, OK

$17/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

Key Personnel is seeking a Client Success Account Manager for a software and technology company in the Tulsa, OK area.

Client Success Account Manager Pay: $17/hr
Client Success Account Manager Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Client Success Account Manager Responsibilities:

• Serve as the primary point of contact for clients, ensuring a high level of customer satisfaction and support
• Build and maintain strong client relationships by understanding customer needs and providing tailored solutions
• Support client onboarding and offboarding processes, ensuring a smooth transition and successful product adoption
• Provide advanced troubleshooting and product support for CRM and ancillary software platforms
• Collaborate closely with product and development teams to communicate client feedback and recommend product enhancements
• Conduct quality control reviews and audits of client accounts to ensure data accuracy and consistency
• Test software integrations and troubleshoot workflow or system issues with third-party applications
• Review and explain client reports, helping clients effectively utilize system data and reporting tools
• Maintain accurate documentation of client interactions, follow-ups, and account activity within company systems
• Communicate with clients through phone, email, Microsoft Teams, GoToMeeting, and other virtual communication platforms
• Assist with administrative support tasks and additional projects as assigned
• Maintain confidentiality of sensitive client and company information
• Support continuous improvement initiatives related to customer success and operational processes

Client Success Account Manager Requirements:

• High School Diploma or equivalent required; college degree preferred
• Minimum of 3 years of experience using computers and software in a professional or educational environment
• Strong technical aptitude with proficiency in data entry, internet research, and basic computer operations
• Ability to type at least 65 words per minute with a high level of accuracy
• Excellent written and verbal communication skills with strong customer service abilities
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to troubleshoot software and technical issues effectively
• Experience working with CRM systems, software platforms, or customer support environments preferred
• Proficiency with Microsoft Office applications, including Word, Outlook, and Excel
• Ability to work collaboratively across departments and maintain professionalism in client interactions
• Must be legally authorized to work in the United States without current or future sponsorship requirements
• In-office work environment with regular collaboration across departments
• Standard office setting with typical lighting, temperature, and noise levels
• Frequent computer, keyboard, and phone usage throughout the workday
• Occasional evening or weekend work may be required based on project deadlines or deployments
• Minimal travel may be required on an infrequent basis

Physical Requirements:

• Prolonged periods of sitting and computer use
• Frequent repetitive hand and wrist movements for typing and mouse usage
• Ability to communicate effectively in person, by phone, and through written communication
• Ability to move throughout the office environment, including occasional standing and walking

Key Personnel Benefits:
While on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision, accident, critical illness, term life, short-term disability, PTO, and more!
For additional job openings, visit: www.keyjobs.com

Key Personnel is an Equal Opportunity Employer. A drug screen and background check may be required.