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Client Success Account Manager Jobs (NOW HIRING)

CBIZ

Client Success Account Manager | HCM

Roanoke, VA · Hybrid

Travel based on client and business needs We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible ...

VMG Health

Client Success Account Executive

Dallas, TX · On-site

The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...

VMG Health

Client Success Account Executive

Dallas, TX · On-site

The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...

Tinuiti

Senior Client Success Account Manager

The Sr. Client Success Account Manager is a strategic and collaborative role focused on driving revenue growth and client impact across Tinuiti's portfolio. In this role, you'll work closely with ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships ...

Zifty

Client Success Lead

Atlanta, GA · On-site

$50K - $60K/yr

Background in client success, account management, operations, logistics, hospitality, or customer support * Experience managing escalations and relationships in a fast-paced environment * Strong ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client ...

Coreforce

CLIENT SUCCESS MANAGER I - (CSMI)

Atlanta, GA · Hybrid

Qualifications: * 3+ years in Client Success, Account Management, or customer-facing SaaS roles ... Experience executing digital engagement or scaled customer success programs * Proficiency using CRM ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle - from ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

PX Inc.

Client Success Manager

Manhattan, NY · On-site

The Client Success Manager is a senior leadership position responsible for managing high-value ... Youll own executive relationships, ensure the success of strategic accounts, and build scalable ...

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Client Success Account Manager information

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$29.5K

$65.8K

$106K

How much do client success account manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

More about Client Success Account Manager jobs
What cities are hiring for Client Success Account Manager jobs? Cities with the most Client Success Account Manager job openings:
What states have the most Client Success Account Manager jobs? States with the most job openings for Client Success Account Manager jobs include:
What job categories do people searching Client Success Account Manager jobs look for? The top searched job categories for Client Success Account Manager jobs are:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Client Success Account Manager | HCM

Client Success Account Manager | HCM

CBIZ

High Point, NC • On-site

Full-time

Posted 3 days ago

CBIZ rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

11th of 17 rated bookkeepers and accountants

Job description

Client Success Account Manager

We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems.

Essential Functions and Primary Duties

  • Under direct supervision, manages the day-to-day of services for an assigned block of accounts
  • Offer assistance with account management and technical support of UKG products
  • Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments
  • Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate
  • Proactively identify opportunities to improve system functionality and client satisfaction
  • Coordinate client meetings as needed
  • Conduct regular system audits to ensure data accuracy and compliance
  • Maintain data integrity and quality with any applicable software on a timely basis

Preferred Qualifications

  • Bachelor's Degree
  • Minimum 1-2 years of payroll experience
  • Preference for candidate with prior experience in HRIS or Human Capital Management software
  • Experience with UKG Ready Talent is a plus
  • Previous experience in a client service or system integration environment

Minimum Qualifications

  • High School Diploma or GED equivalent required; Bachelor's degree preferred
  • 3 years of experience in industry or related field
  • Strong communication skills both oral and written with all levels of an organization, both internally and externally
  • Must obtain and preserve required licenses/certifications as required
  • Proficient use of applicable technology
  • Able to work in a team environment as well as independently
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Travel based on client and business needs

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

What CBIZ employees say

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Hours and flexibility

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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