The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...
The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing ... Ensure client accounts are properly configured in SaaS platform, including user access and ...
Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
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Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
Account Manager - Client Success Houston, TX | Full-Time | Hybrid In-Office and Field Build lasting client relationships as an Account Manager with City Wide of Greater Houston. We are seeking a ...
Client Success Manager
Austin, TX · On-site
Proactively identify at-risk accounts and develop mitigation plans before issues escalate ... years of Client Success, Account Management, or Customer Experience in B2B fintech, banking ...
Client Success Manager
Austin, TX · On-site
Proactively identify at-risk accounts and develop mitigation plans before issues escalate ... years of Client Success, Account Management, or Customer Experience in B2B fintech, banking ...
Develop and maintain strategic account plans that support long-term client success and revenue growth * Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
Develop and maintain strategic account plans that support long-term client success and revenue growth * Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders, coordinate cross-functional teams, and ...
The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders, coordinate cross-functional teams, and ...
Develop and maintain strategic account plans that support long-term client success and revenue growth * Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
Develop and maintain strategic account plans that support long-term client success and revenue growth * Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
Client Success Manager I
Austin, TX · Hybrid
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
Client Success Manager I
Austin, TX · Hybrid
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders, coordinate cross-functional teams, and ...
The ideal candidate has strong experience in client success, account management, or financial technology, with the ability to engage senior client stakeholders, coordinate cross-functional teams, and ...
Client Success Manager
Dallas, TX · On-site
... Client Success Manager: a hands-on individual contributor who owns the client journey for a ... You OWN your accounts. You're the single point of accountability for the clients in your portfolio ...
Client Success Manager
Dallas, TX · On-site
... Client Success Manager: a hands-on individual contributor who owns the client journey for a ... You OWN your accounts. You're the single point of accountability for the clients in your portfolio ...
Client Success Manager I
Austin, TX · Hybrid
$70K - $90K/yr
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
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Client Success Manager I
Austin, TX · Hybrid
$70K - $90K/yr
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
Client Success Manager I
Austin, TX · On-site
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
Client Success Manager I
Austin, TX · On-site
Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...
Proven executive leadership experience in Client Success, Customer Success, Account Management, or Client Services within global payroll, HR, EOR, workforce management, BPO, consulting, or managed ...
Proven executive leadership experience in Client Success, Customer Success, Account Management, or Client Services within global payroll, HR, EOR, workforce management, BPO, consulting, or managed ...
What is the role? The Sr. Client Success Mgr role is responsible for developing customer ... Proactively identifies potential issues with the account and knows how to seek quick resolution ...
What is the role? The Sr. Client Success Mgr role is responsible for developing customer ... Proactively identifies potential issues with the account and knows how to seek quick resolution ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a ... Highly organized with the ability to manage a portfolio of accounts simultaneously. * Proficiency ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a ... Highly organized with the ability to manage a portfolio of accounts simultaneously. * Proficiency ...
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities ... Review client accounts to identify improvement opportunities and provide procedural guidance to ...
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities ... Review client accounts to identify improvement opportunities and provide procedural guidance to ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a ... Highly organized with the ability to manage a portfolio of accounts simultaneously. * Proficiency ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a ... Highly organized with the ability to manage a portfolio of accounts simultaneously. * Proficiency ...
Account Manager
Dallas, TX · On-site
$105K - $115K/yr
Proven track record of 3+ years in account management or client success in a B2B environment, preferably in the healthcare industry. Experience working with health insurance brokers, carriers, and ...
Account Manager
Dallas, TX · On-site
$105K - $115K/yr
Proven track record of 3+ years in account management or client success in a B2B environment, preferably in the healthcare industry. Experience working with health insurance brokers, carriers, and ...
Senior Client Success Manager
Houston, TX · On-site
... Senior Client Success Manager. You will be responsible for developing and maintaining strong ... You will collaborate with Account Managers on a portfolio of accounts to ensure each relationship ...
Senior Client Success Manager
Houston, TX · On-site
... Senior Client Success Manager. You will be responsible for developing and maintaining strong ... You will collaborate with Account Managers on a portfolio of accounts to ensure each relationship ...
Client Success Manager
Amarillo, TX · On-site
Contribute to retention reporting, performance tracking, and internal account reviews. Minimum ... in client relationship management, customer success, or service delivery-preferably within ...
Client Success Manager
Amarillo, TX · On-site
Contribute to retention reporting, performance tracking, and internal account reviews. Minimum ... in client relationship management, customer success, or service delivery-preferably within ...
Client Success Account Manager information
See Texas salary details
$24.3K - $31.4K
4% of jobs
$31.4K - $38.6K
11% of jobs
$43.9K is the 25th percentile. Wages below this are outliers.
$38.6K - $45.7K
14% of jobs
$45.7K - $52.8K
16% of jobs
The median wage is $55.8K / yr.
$52.8K - $60K
14% of jobs
$60K - $67.1K
12% of jobs
$71.2K is the 75th percentile. Wages above this are outliers.
$67.1K - $74.2K
9% of jobs
$74.2K - $81.3K
8% of jobs
$81.3K - $88.5K
6% of jobs
$88.5K - $95.6K
5% of jobs
$95.6K - $102.7K
1% of jobs
$24.3K
$61.7K
$102.7K
How much do client success account manager jobs pay per year?
What is the difference between Client Success Account Manager vs Customer Support Specialist?
| Aspect | Client Success Account Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in customer success or account management | Basic technical knowledge, customer service training |
| Work Environment | Proactive engagement, strategic planning, account growth | Reactive support, troubleshooting, issue resolution |
| Employer & Industry Usage | Tech, SaaS, B2B services | Retail, telecom, software |
| Search & Comparison Intent | Understanding account management roles, career paths | Customer issue resolution, technical support roles |
The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.
Will AI replace CSM?
How much do client success managers earn?
What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?
How does a Client Success Account Manager typically collaborate with internal teams to address client needs?
What does a customer success account manager do?
What jobs in the US pay 300,000 a year?
What does a Client Success Account Manager do?

Job description
VMG Health supports a nationwide network of clients with over 70,000 engagements, exclusively in the healthcare industry. Our national client base ranges from large health systems to small practices and everything in between, including investors and private equity firms. VMG Health provides a solutions-oriented approach to client needs through our strong market position, extensive contacts, unparalleled tools and solutions, and expert insights. We are proud to serve as the single source for all our clients’ valuation, strategic, and compliance needs.
Requirements:VMG Health is seeking a Client Success Manager to join the team. The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing existing SaaS platform clients. This role ensures clients achieve measurable value from the platform, serves as a trusted advisor, and acts as a post-sale support contact.
KEY RESPONSIBILITIES:
Client Onboarding & Training- Lead client onboarding meetings in partnership with Valuation Team stakeholders
- Ensure client accounts are properly configured in SaaS platform, including user access and permissions
- Train new clients on SaaS platform functionality and best practices
- Coordinate handoff from Sales to ongoing client engagement
- Serve as the primary point of contact for client support requests, resolving directly or escalating as needed
- Build and maintain trusted, long-term relationships with client stakeholders
- Conduct regular business reviews to evaluate performance, KPIs, and strategic alignment
- Communicate SaaS platform updates and changes to clients
- Track license renewals and proactively manage retention efforts
- Anticipate client needs and proactively identify risks or expansion opportunities
- Manage escalations and client concerns in a structured, solutions-oriented manner
- Translate client feedback into actionable insights for Product and internal teams
- Advocate internally for client priorities and ensure follow-through on commitments
Internal Support & Documentation
- Maintain accurate account records and CRM updates
- Assist with testing SaaS platform enhancements prior to deployment
- Develop and maintain client training materials and documentation
- Assisting with sales demos as needed
- Assisting with internal team training as needed
QUALIFICATIONS:
- Bachelor's degree or equivalent experience
- Minimum two years in client success, account management, or customer support roles of SaaS applications
- Strong project management, analytical, and organizational skills
- Exceptional interpersonal, written, and customer service skills
- Experience presenting
- Ability to manage multiple client relationships simultaneously
- Proficiency in Microsoft Office (Excel, PowerPoint)
PREFERRED QUALIFICATIONS:
- Background in healthcare and/or physician compensation
About VMG Health
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
1995