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Network Success Manager Jobs in Texas (NOW HIRING)

Lantern

Provider Success Manager

Dallas, TX · On-site +1

By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer ... Provider Success Manager (Territory Manager) As a Provider Success Manager (Territory Manager), you ...

Lantern

Provider Success Manager

Dallas, TX · Hybrid

By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer ... Provider Success Manager (Territory Manager) As a Provider Success Manager (Territory Manager), you ...

Island Company

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager Island is the ideal environment for enterprise work -- security is ... The Island Enterprise Platform unifies AI enablement, network access, data protection, identity ...

Cyberbit

Customer Success Manager

Dallas, TX · On-site

... network, allowing users to defend against live attacks using commercial-grade security tools to ... The Customer Success Manager is responsible for building and maintaining strong relationships ...

Island Company

Customer Success Manager

Coppell, TX · On-site

The Island Enterprise Platform unifies AI enablement, network access, data protection, identity ... Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of ...

Island

Customer Success Manager

Coppell, TX · On-site

The Island Enterprise Platform unifies AI enablement, network access, data protection, identity ... Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of ...

Compass

Customer Success Manager

Austin, TX · On-site

Customer Success Manager At Compass, our mission is to help everyone find their place in the world ... UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your ...

Synectics

Customer Success Manager

Frisco, TX · On-site

... and networking opportunities • Provide ongoing support to clients from onboarding through ... management • Proven success in prospecting, cold calling, and closing new business • Excellent ...

Wise

Customer Success Manager

Austin, TX

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . As a Customer Success Manager ...

New

Wise

Customer Success Manager

Austin, TX · On-site

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . As a Customer Success Manager ...

Neighborlybrands

Franchise Success Manager

Irving, TX · Hybrid

As a Franchise Success Manager on the Strategic Operations team, a typical day for you will include ... network. * Ensure a seamless and coordinate onboarding experience through cross-functional ...

Neighborly

Franchise Success Manager

Irving, TX · On-site

As a Franchise Success Manager on the Strategic Operations team, a typical day for you will include ... network. * Ensure a seamless and coordinate onboarding experience through cross-functional ...

Outpost

Customer Success Manager

Austin, TX · On-site

... logistics network in the country. We thrive on accountability, integrity, and a shared drive to ... Qualifications: * 5+ years in customer success, implementation, technical account management, or ...

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All JobsNetwork Success JobsNetwork Success Manager JobsNetwork Success Manager Jobs in Texas

Network Success Manager information

What is a Network Success Manager?

A Network Success Manager is a professional who ensures that clients or partners achieve their desired outcomes when using a company's network products or services. They act as a bridge between the client and internal teams, helping to onboard new partners, resolve issues, and optimize network performance. Their role often involves providing technical support, monitoring network health, and proactively identifying opportunities for improvement. By building strong relationships, they help increase customer satisfaction and retention. Network Success Managers are common in technology, telecommunications, and SaaS companies.

How does a network success manager typically collaborate with cross-functional teams to ensure client satisfaction?

As a Network Success Manager, you'll work closely with sales, engineering, and customer support teams to deliver seamless network solutions for clients. You’ll often serve as the primary point of contact, facilitating communication between clients and internal departments to resolve issues and implement improvements. Regular meetings and status updates are common, ensuring that all teams are aligned on project goals and client expectations. This collaborative environment not only helps you grow your network knowledge but also develops your skills in project management and client relations.

What is the difference between Network Success Manager vs Network Engineer?

AspectNetwork Success ManagerNetwork Engineer
CredentialsTypically requires certifications like CCNA, CCNP, or similar; focus on customer relations and project managementRequires technical certifications such as CCNA, CCNP, or CompTIA Network+; focus on network design and implementation
Work EnvironmentCustomer-facing roles, project coordination, and client support within organizations or service providersTechnical roles involving network setup, troubleshooting, and maintenance in IT or telecom environments
Employer & Industry UsageUsed by service providers, telecom companies, and large enterprises to ensure client network successCommonly employed in IT departments, telecom firms, and network infrastructure companies

The Network Success Manager focuses on client relationships, project management, and ensuring network solutions meet customer needs. In contrast, the Network Engineer handles technical network design, deployment, and troubleshooting. Both roles require networking certifications but differ in their primary responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a network success manager?

To thrive as a Network Success Manager, you need a solid understanding of relationship management, account management, and data analysis, often supported by a degree in business, communications, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and project management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and proactive communication help build trust and foster strong partnerships. These competencies are essential for driving client satisfaction, expanding network value, and ensuring long-term organizational success.
What are popular job titles related to Network Success Manager jobs in Texas? For Network Success Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Network Success Manager jobs in Texas look for? The top searched job categories for Network Success Manager jobs in Texas are:
What cities in Texas are hiring for Network Success Manager jobs? Cities in Texas with the most Network Success Manager job openings:
Network Success Manager jobs near you

Provider Success Manager

Lantern

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

About Lantern
Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.
Provider Success Manager (Territory Manager)
As a Provider Success Manager (Territory Manager), you'll serve as the primary relationship owner and operational liaison for our valued provider network partners. This role is instrumental in driving provider satisfaction, retention, and performance by ensuring seamless day-to-day collaboration, issue resolution, and strategic alignment with our broader organizational goals. You'll be the trusted face of our organization for providers, building strong partnerships that grow with us
Reporting to Director of Network Success, your experience and success at healthcare startups, provider organizations, or consultancies have equipped you with a deep understanding of what it takes to build and maintain successful provider relationships. Now, you're eager to leverage your detail-oriented and highly organized skill set to tackle new challenges in a dynamic, fast-paced environment with significant growth potential.
Location: Hybrid | Dallas, TX, Chicago, IL, New York or DC | Travel Required
Responsibilities:
Provider Relationship Management & Operational Support:
  • Act as the main point of contact for provider clinical and administrative teams.
  • Build strong, long-term relationships through regular check-ins and on-site visits.
  • Oversee onboarding and ensure a seamless transition into ongoing partnership.
  • Resolve day-to-day issues quickly and efficiently by partnering cross-functionally.

Retention, Growth & Optimization:
  • Develop strategies to enhance provider satisfaction, retention, and performance.
  • Identify opportunities to improve utilization, streamline operations, and grow revenue.
  • Use insights from provider interactions to inform internal product and service improvements.

Cross-Functional Collaboration & Communication:
  • Work cross-functionally with care, claims, product, and marketing teams to ensure provider needs are met.
  • Share feedback to improve tools, workflows, and engagement approaches.
  • Maintain accurate records in CRM and support engagement campaigns targeting providers.

Requirements:
  • Bachelor's degree required
  • Experience interacting directly with surgeons specifically, and additionally with key executives within the organizational structure of our provider agreements.
  • 5+ years of job-related experience in a client (provider) relationship development role
  • Direct experience handling portfolios consisting of multiple physician practices, Ambulatory Surgery Centers and Hospitals of differing sized and demographics
  • Ability to engage interpersonally with all levels within an organization, including C-suite
  • Process-driven and strong analytical skills and insights
  • Strong leadership and influence management skills, ability to motivate team members to support client portfolios
  • Ability to thrive in a matrixed organizational structure
  • Motivated team player with a positive collaborative attitude
  • Ability to work in fast-paced, start-up like environment
  • Excellent verbal and written communication skills

Preferred Qualifications::
  • Sales Technology & CRM Proficiency: Skilled in using sales tools to manage relationships, track performance, and drive network growth.
  • Service-Oriented: Demonstrates a generous, go-above-and-beyond approach in interactions with colleagues and stakeholders.
  • Resourceful & Tenacious: Persistently pursues success with a creative and resilient mindset, turning challenges into opportunities.
  • Relationship Builder: Fosters meaningful connections with others through curiosity, active listening, and insightful questioning.
  • Urgency & Energy: Responds quickly to business needs, thriving in fast-paced environments while infusing engagement with high energy and a positive outlook.
  • Proactive & Demonstrate GRIT: Continuously seeks improvement, embraces feedback, and demonstrates perseverance in achieving goals.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • 401k with company match
  • Paid Time Off
  • Paid Parental Leave

About You:
  • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
  • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
  • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
  • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
  • You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.
If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.
Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.
Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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