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Network Success Manager Jobs in Texas (NOW HIRING)

NinjaOne

Customer Success Manager, Channel

Austin, TX · Hybrid

$150K - $151K/yr

About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Experience building and maintaining a strong network of partners * Strong written and verbal ...

NinjaOne

Customer Success Manager, Channel

Austin, TX · On-site

$150K - $151K/yr

Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... Experience building and maintaining a strong network of partners * Strong written and verbal ...

Fooda

Manager of Client Success

Austin, TX · On-site

Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a ... The Manager of Client Success performs a critical oversight function for all Fooda operations in ...

Fooda

Manager of Client Success

Austin, TX · On-site

$75K - $85K/yr

Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a ... The Manager of Client Success performs a critical oversight function for all Fooda operations in ...

Lantern

Client Success Executive

Dallas, TX

By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer ... Successfully manage the overall relationship with the client and all stakeholders. * Develop ...

eClercx

Customer Success Integration Manager

Round Rock, TX · On-site

$150K - $190K/yr

Customer Success Integration Manager Location: Round Rock, Texas Type: Full-time Department: DTECH ... Knowledge of server security, whitelisting, and network access controls * Experience with database ...

eClerx

Customer Success Integration Manager

Round Rock, TX · On-site

$150K - $190K/yr

Customer Success Integration Manager ----- Location: Round Rock, Texas Type: Full-time Department ... Knowledge of server security, whitelisting, and network access controls * Experience with database ...

Kiln

Member Success Lead

Dallas, TX · On-site

... on the Kiln member network. * Oversee Onboarding: Manage the entire new member experience ... As Member Success Manager, Youll Need: * 13 years of experience in sales, partnerships, business ...

Huntington

Sr. Client Success Manager - Payments

Dallas, TX · On-site +1

$93K - $189K/yr

Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of ... Established network of industry contacts and involvement in industry associations Exempt Status ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

... on the Kiln member network. * Oversee Onboarding: Manage the entire new member experience ... As Member Success Manager, You'll Need: * 1-3 years of experience in sales, partnerships, business ...

Kiln

Member Success Lead

Dallas, TX · Hybrid

$22 - $24/hr

... on the Kiln member network. * Oversee Onboarding: Manage the entire new member experience ... As Member Success Manager, You'll Need: * 1-3 years of experience in sales, partnerships, business ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

... on the Kiln member network. * Oversee Onboarding: Manage the entire new member experience ... As Member Success Manager, You'll Need: * 1-3 years of experience in sales, partnerships, business ...

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All JobsNetwork Success JobsNetwork Success Manager JobsNetwork Success Manager Jobs in Texas

Network Success Manager information

What is a Network Success Manager?

A Network Success Manager is a professional who ensures that clients or partners achieve their desired outcomes when using a company's network products or services. They act as a bridge between the client and internal teams, helping to onboard new partners, resolve issues, and optimize network performance. Their role often involves providing technical support, monitoring network health, and proactively identifying opportunities for improvement. By building strong relationships, they help increase customer satisfaction and retention. Network Success Managers are common in technology, telecommunications, and SaaS companies.

How does a network success manager typically collaborate with cross-functional teams to ensure client satisfaction?

As a Network Success Manager, you'll work closely with sales, engineering, and customer support teams to deliver seamless network solutions for clients. You’ll often serve as the primary point of contact, facilitating communication between clients and internal departments to resolve issues and implement improvements. Regular meetings and status updates are common, ensuring that all teams are aligned on project goals and client expectations. This collaborative environment not only helps you grow your network knowledge but also develops your skills in project management and client relations.

What is the difference between Network Success Manager vs Network Engineer?

AspectNetwork Success ManagerNetwork Engineer
CredentialsTypically requires certifications like CCNA, CCNP, or similar; focus on customer relations and project managementRequires technical certifications such as CCNA, CCNP, or CompTIA Network+; focus on network design and implementation
Work EnvironmentCustomer-facing roles, project coordination, and client support within organizations or service providersTechnical roles involving network setup, troubleshooting, and maintenance in IT or telecom environments
Employer & Industry UsageUsed by service providers, telecom companies, and large enterprises to ensure client network successCommonly employed in IT departments, telecom firms, and network infrastructure companies

The Network Success Manager focuses on client relationships, project management, and ensuring network solutions meet customer needs. In contrast, the Network Engineer handles technical network design, deployment, and troubleshooting. Both roles require networking certifications but differ in their primary responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a network success manager?

To thrive as a Network Success Manager, you need a solid understanding of relationship management, account management, and data analysis, often supported by a degree in business, communications, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and project management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and proactive communication help build trust and foster strong partnerships. These competencies are essential for driving client satisfaction, expanding network value, and ensuring long-term organizational success.
What are popular job titles related to Network Success Manager jobs in Texas? For Network Success Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Network Success Manager jobs in Texas look for? The top searched job categories for Network Success Manager jobs in Texas are:
What cities in Texas are hiring for Network Success Manager jobs? Cities in Texas with the most Network Success Manager job openings:
Network Success Manager jobs near you

Customer Success Manager, Channel

NinjaOne

Austin, TX • Hybrid

$150K - $151K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About the Role
The Customer Success Manager, Channel is responsible for achieving sales, profitability and retention objectives as part of the NinjaOne reseller program. You'll monitor and grow reseller-derived revenue through partner marketing and sales programs, ensuring Channel excellence through conflict management, contract agreement, and process adherence.
Location: Austin, Texas - Hybrid, in office
What You'll be Doing
  • Consistently meet and maintain your relationship with NinjaOne channel partners and customers
  • Drive Net dollar Retention through cross-sell upsell activities
  • Manage communications and employ conflict resolution with customers
  • Track and coordinate activities for each account
  • Negotiate and closing contracts
  • Analyze marketing trends and predictions
  • Determine customer needs and propose appropriate solutions
  • Identify new sales opportunities within existing accounts, including encouraging clients to upgrade services
  • Secure leads for potential customers and appointments for the lead with a sales team member (e.g., account executive)
  • Gather information on the lead's budget, authority (i.e., ability to make purchase decisions) need for the Company's product/service, and the timeline (i.e., when the lead will be able to make a decision)
  • Work closely with CAMs and channel team to assist in larger team initiatives
About You
  • 3-5 years' experience working with Channel Partners, Value Added Resellers, Distributors or Managed Service Providers
  • Thorough understanding of the reseller channel and what it takes to enable partner growth
  • Experience building and maintaining a strong network of partners
  • Strong written and verbal communication skills
  • Analytical, strategic mindset with proven problem-solving skills
  • Excellent customer service skills, with exceptional business and technical acumen
  • Ability to stay organized and thrive in a fast-paced, collaborative team environment

About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.

Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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Employment Type: Full-Time

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