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Client Success Jobs (NOW HIRING)

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign ...

Emergicon LLC

Client Success Specialist

Terrell, TX · On-site

$18 - $22/hr

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and ...

Aon

AVP, Client Success

Wildwood, MO · On-site

AVP, Client Success - Pharmacy Benefits NFP Rx Solutions -- the pharmacy benefit consulting arm of NFP -- is one of the largest full-service pharmacy benefit consulting practices in the U.S. We ...

New

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of Client Success Managers. They are responsible for providing strong leadership to the team, as well ...

Zelis

Client Success Director

Saint Petersburg, FL · On-site

Strategic Leadership For Client Success This position provides strategic leadership for the client success organization across multiple regions or product lines. Responsible for defining vision ...

Redfish Recruiting

Client Success Lead

Client Success Lead Location: Remote Company Overview: Cotribute is a groundbreaking B2B SaaS fintech platform reshaping how financial institutions serve their members. Our award-winning platform ...

Escalon Services, LLC.

Client Success Manager

Client Success Manager Department: Escalon Client Success Team Employment Type: Full Time Location: Remote Description What does it mean to be a Client Success Associate within the Escalon team? The ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm ...

BUFFINI & COMPANY

Client Success Manager

Carlsbad, CA · On-site

The ideal candidate is passionate about client success, relationship management, and business growth. They combine strong directive and prescriptive skills with exceptional organization and ...

Emergicon LLC

Client Success Specialist

Terrell, TX · On-site

$18 - $22/hr

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and ...

Zelis

Client Success Director

Saint Petersburg, FL · On-site

Lead Client Success organization setting priorities and driving accountability for results. Foster a culture of excellence and client-centricity. * Identify emerging trends and technologies to ...

Zelis

Client Success Director

Saint Louis, MO · Hybrid

Lead Client Success organization setting priorities and driving accountability for results. Foster a culture of excellence and client-centricity. * Identify emerging trends and technologies to ...

Evolve Security

Client Success Manager

$75K - $85K/yr

The Client Success Manager is a hybrid role that blends client success, project management, and account management. It is a client-facing delivery role that keeps cybersecurity engagements moving ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Dow Jones

Director, Client Success

New York, NY · On-site

The Client Success Group is a team of post-sale leaders responsible for ensuring the successful execution and long-term performance of Wall Street Journal Barron's Group custom content, events and ...

Zelis

Client Success Director

Saint Petersburg, FL · Hybrid

Lead Client Success organization setting priorities and driving accountability for results. Foster a culture of excellence and client-centricity. * Identify emerging trends and technologies to ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

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All JobsClient Success Jobs

Client Success information

See salary details

$32.5K

$83.1K

$140K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
More about Client Success jobs
What cities are hiring for Client Success jobs? Cities with the most Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Client Success jobs? States with the most job openings for Client Success jobs include:
What job categories do people searching Client Success jobs look for? The top searched job categories for Client Success jobs are:
Client Success jobs near you
Infographic showing various Client Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

DeepIntent

New York, NY • On-site

$90K - $100K/yr

Other

Re-posted 22 days ago

Job description

What You'll Do:

DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.  

Responsibilities:

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)  
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment. 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide scheduled and ad hoc performance updates
  • Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations 
  • Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots
  • Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing

Who You Are: 

  • 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
  • You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills
  • Proficient with Word, Excel, PowerPoint and Google Suite
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.

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