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Client Success Jobs in Texas (NOW HIRING)

Carenet Health

Director, Client Success

San Antonio, TX · On-site +1

We are hiring for a Director, Client Success , who will lead a portfolio of enterprise clients and mentor a team of Client Success professionals focused on maximizing client retention, expanding ...

Carenet Health

Director, Client Success

San Antonio, TX · On-site +1

We are hiring for a Director, Client Success , who will lead a portfolio of enterprise clients and mentor a team of Client Success professionals focused on maximizing client retention, expanding ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

Task Buddie

Client Success Specialist

Houston, TX · On-site +1

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

DebtBlue LLC

Client Success Manager

Richardson, TX

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Risk Release

Client Success Coordinator

Dallas, TX · On-site

The Client Success Specialist will be provided with training and mentorship to develop the skills and knowledge needed to transition into a CSM role. We offer an industry leading risk management ...

Selerix Systems, Inc.

Director, Client Success

Plano, TX · On-site

$140 - $190/hr

Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...

CheckSammy Inc.

Client Success Coordinator

Addison, TX · On-site

$17.75 - $23.75/hr

The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...

Selerix

Client Success Reports To: Vice President, Client Success Location: Plano, TX Columbia, SC Indianapolis, IN New Orleans, LA Remote What It Means to Be a Director at Selerix The Director level at ...

CheckSammy

Client Success Coordinator

Addison, TX · On-site

$18/hr

The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Client Success Reports To: Director of Client Success / New & Emerging Markets Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, ...

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

DebtBlue

Client Success Associate

Richardson, TX · On-site

$16 - $17/hr

Client Success Associate Richardson, TX * In-Office * Full-Time COMMUNICATE. SUPPORT. SOLVE. Are you hungry for success? DebtBlue is growing, and we're looking for Client Success Associates that know ...

New

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Texas

Client Success information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do client success jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client success in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Texas?

The most popular types of Client Success jobs in Texas are:

What are popular job titles related to Client Success jobs in Texas?

For Client Success jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Texas look for?

The top searched job categories for Client Success jobs in Texas are:

What cities in Texas are hiring for Client Success jobs?

Cities in Texas with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.

Director, Client Success

San Antonio, TX • On-site, Remote

Carenet Health
Health Care and Social Assistance • 501 - 1,000 employees

5.9

Company rating: 5.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

38th of 72 rated call and contact centers

Recommended by students

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Learn more about Carenet Healthexternal

Full-time

Posted 16 days ago

Job description

Overview
Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts.
We are hiring for a Director, Client Success, who will lead a portfolio of enterprise clients and mentor a team of Client Success professionals focused on maximizing client retention, expanding existing partnerships, and strengthening long-term strategic relationships. This leader will ensure clients realize measurable value from Carenet's solutions while driving sustainable revenue growth, consistent client outcomes, and strong portfolio performance.
If you thrive in leading high-performing teams, managing complex client portfolios, and turning strategy into results, we'd love to hear from you!
This is an onsite role in San Antonio, Texas.
Responsibilities
  • Lead and develop a team of Client Success Managers responsible for driving client retention, customer outcomes, and expansion across assigned portfolios.
  • Establish effective processes, operating rhythms, and account management practices that strengthen retention, growth execution, and portfolio performance.
  • Drive revenue growth within existing accounts through renewals, increased adoption, pricing optimization, and expansion of products and services.
  • Partner closely with Sales leadership to develop coordinated customer growth strategies and clear rules of engagement between Client Success and Sales.
  • Identify, qualify, and facilitate opportunities to expand relationships into new products, client divisions, and solution areas beyond the current engagement scope.
  • Lead account planning and portfolio reviews while monitoring customer health, Net Revenue Retention, renewal performance, and value realization.
  • Coach Client Success Managers in commercial conversations, account growth strategies, executive engagement, and effective resolution of escalated client issues.
  • Collaborate with Operations, Product, Finance, and Sales to strengthen customer outcomes and present portfolio performance, customer insights, and growth results to senior leadership.

Qualifications
  • Bachelor's degree required; Master's degree preferred.
  • 10+Years of progressive experience in Client Success, Account Management, Healthcare Services, or related commercial leadership roles.
  • Minimum 3-5 years of people leadership experience leading client-facing teams.
  • Demonstrated success leading leaders and managing strategic client portfolios with revenue accountability.
  • Proven experience delivering growth and retention outcomes across complex enterprise accounts in a BPO environment.
  • Strong financial and business acumen including portfolio performance and commercial decision-making.
  • Experience partnering with executive stakeholders and influencing enterprise decisions.
  • Ability to build scalable operating models, governance processes, and organizational capabilities.
  • Exceptional communication, executive presence, and stakeholder management skills.
  • Strong analytical and strategic planning capabilities.
  • Ability to travel up to 50% as needed to support client relationships, business objectives, leadership activities, and organizational priorities.

Preferred
  • Healthcare, payer, provider, or health services experience.
  • Exposure to contract management, pricing strategy, or revenue operations.
  • Experience leading transformation, process improvement, or client experience initiatives.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
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About Carenet Health

Sourced by ZipRecruiter

At Carenet Health, our teams have the responsibility to guide millions of people to the healthcare resources and cost savings they need, and to help make the healthcare process less complicated for them. Whether it's finding the best doctors and pharmacies under their health insurance coverage, receiving expert guidance from a registered nurse, enrolling in extra benefits such as gym memberships, or getting an expensive test or procedure done without breaking the bank - we can guide them to the right resources at the right time. We are a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions. Carenet Health's team of healthcare professionals support more than 50 million healthcare consumers on behalf of 100+ of the nation's premier health plans, providers, health systems and Fortune 500 organizations. The company's mission is to drive market-leading consumer engagement outcomes through innovation and a proprietary Intelligent Engagement methodology.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

San Antonio, TX, US

Year founded

1988

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Benefits

Hours and flexibility

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