Client Success Manager
Richardson, TX ยท On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX ยท On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX ยท On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Houston, TX ยท On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
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Houston, TX ยท On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Houston, TX ยท On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Quick apply
Houston, TX ยท On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Austin, TX ยท On-site
Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...
Austin, TX ยท On-site
Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...
Amarillo, TX ยท On-site
Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...
Amarillo, TX ยท On-site
Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...
Houston, TX ยท Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Houston, TX ยท Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Dallas, TX ยท Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Dallas, TX ยท Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX ยท On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Dallas, TX ยท On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Dallas, TX ยท On-site
About This Role Intras Cloud Services (ICS) is on a 10x trajectory - and we're hiring a Client Success Manager: a hands-on individual contributor who owns the client journey for a portfolio of ...
Dallas, TX ยท On-site
About This Role Intras Cloud Services (ICS) is on a 10x trajectory - and we're hiring a Client Success Manager: a hands-on individual contributor who owns the client journey for a portfolio of ...
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Plano, TX ยท On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX ยท On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX ยท On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX ยท On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX ยท On-site
About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...
Dallas, TX ยท On-site
About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...
Dallas, TX ยท On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Quick apply
Dallas, TX ยท On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...
About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...
Austin, TX ยท On-site
What you'll need * 1+ year of experience in Account Management, Customer Success, Client Services, or a similar customer-facing role, preferably within staffing, recruitment, workforce solutions ...
Austin, TX ยท On-site
What you'll need * 1+ year of experience in Account Management, Customer Success, Client Services, or a similar customer-facing role, preferably within staffing, recruitment, workforce solutions ...
Irving, TX ยท On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Irving, TX ยท On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...
$30.3K - $39.4K
4% of jobs
$39.4K - $48.5K
10% of jobs
$54.9K is the 25th percentile. Wages below this are outliers.
$48.5K - $57.6K
16% of jobs
$57.6K - $66.7K
15% of jobs
The median wage is $70.2K / yr.
$66.7K - $75.8K
14% of jobs
$75.8K - $84.9K
14% of jobs
$87.4K is the 75th percentile. Wages above this are outliers.
$84.9K - $94K
10% of jobs
$94K - $103.1K
10% of jobs
$103.1K - $112.2K
4% of jobs
$112.2K - $121.3K
2% of jobs
$121.3K - $130.4K
2% of jobs
$30.3K
$77.4K
$130.4K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement
Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity
Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success
Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence
Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority
Develop and execute strategies to meet or exceed departmental KPIs
Design and implement client satisfaction surveys and scoring methodologies to drive service improvements
Monitor team performance and service levels; implement corrective action plans when necessary
Review client accounts to identify improvement opportunities and provide procedural guidance to staff
Create, maintain, and enforce departmental documentation, SOPs, and compliance standards
Conduct monthly one-on-one coaching sessions with direct reports
Ensure timely resolution of escalated internal and external client matters
Collaborate with cross-functional leaders to improve overall client success and retention
Ensure accurate and timely completion of employee timecards
Perform additional duties as assigned to support department operations.
Education amp; Skills:
Bachelorโs degree in Business Administration or a related field (preferred)
2โ5 years of experience in a call center management role (required)
2โ5 years of experience in a call center environment (required)
Strong knowledge of people management, performance metrics, and operational best practices
Demonstrated analytical, decision-making, and problem-solving skills
Advanced organizational and time-management abilities
Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools
Excellent written and verbal communication skills
Bilingual (Spanish) preferred
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Finance and insurance
51 - 200 Employees
Richardson, TX, US
2018