Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
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Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
We are Customer Success Manager in Draper, UT, or Westlake/Dallas, TX MUST HAVE: * Bachelor ... Experience in workforce development, skills-based learning, or EdTech * 3-5 years of progressive ...
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We are Customer Success Manager in Draper, UT, or Westlake/Dallas, TX MUST HAVE: * Bachelor ... Experience in workforce development, skills-based learning, or EdTech * 3-5 years of progressive ...
Irving, TX · On-site
As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...
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Irving, TX · On-site
As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
Waco, TX · On-site
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
Waco, TX · On-site
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs ...
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs ...
Plano, TX · On-site
$60K - $70K/yr
Customer Success Manager (CSM) Department: Customer Success Reports to: Head of CSM Location: Plano, TX About Amazing Life Amazing Life equips churches with content and technology that helps kids ...
Plano, TX · On-site
$60K - $70K/yr
Customer Success Manager (CSM) Department: Customer Success Reports to: Head of CSM Location: Plano, TX About Amazing Life Amazing Life equips churches with content and technology that helps kids ...
Austin, TX · On-site +1
We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We're seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you ...
Austin, TX · On-site +1
We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We're seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Round Rock, TX · On-site +1
We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We're seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you ...
Round Rock, TX · On-site +1
We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We're seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you ...
Tyler, TX · Remote
The ideal candidate will bring a strong blend of customer success, project management, K-12 leadership experience, and relationship management. Experience as aNew Mexico school or district ...
Tyler, TX · Remote
The ideal candidate will bring a strong blend of customer success, project management, K-12 leadership experience, and relationship management. Experience as aNew Mexico school or district ...
Austin, TX · Hybrid
Overview The Customer Success Manager serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is ...
Austin, TX · Hybrid
Overview The Customer Success Manager serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is ...
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
Tyler, TX · On-site
$95K/yr
We are seeking a highly experienced Customer Success Manager / Project Manager to support the successful implementation, adoption, and long-term success of Evaluation for the New Mexico statewide ...
Tyler, TX · On-site
$95K/yr
We are seeking a highly experienced Customer Success Manager / Project Manager to support the successful implementation, adoption, and long-term success of Evaluation for the New Mexico statewide ...
Austin, TX · Hybrid
Overview The Customer Success Manager serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is ...
Austin, TX · Hybrid
Overview The Customer Success Manager serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is ...
Tyler, TX · Remote
The ideal candidate will bring a strong blend of customer success, project management, K-12 leadership experience, and relationship management. Experience as aNew Mexico school or district ...
Tyler, TX · Remote
The ideal candidate will bring a strong blend of customer success, project management, K-12 leadership experience, and relationship management. Experience as aNew Mexico school or district ...
San Antonio, TX · On-site
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
San Antonio, TX · On-site
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
San Antonio, TX · On-site
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
Quick apply
San Antonio, TX · On-site
As a Customer Success Manager, you will play an important role in helping customers get lasting value from the platform while strengthening long-term partnerships. This role is centered on customer ...
Dallas, TX · On-site
The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving ...
Quick apply
Dallas, TX · On-site
The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving ...
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
Customer Success Manager
Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.
Customer Success Manager Job Description
Customer Success Manager Requirements:
Customer Success Manager Work History and Educational Requirements
Please submit your résumé to apply to become our newest Customer Success Manager!
Sourced by ZipRecruiter
Software development
51 - 200 Employees
New York, NY, US
2021
