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Customer Success Manager Edtech Jobs in Austin, TX

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Austin, TX

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Austin, TX

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Handraise

Customer Success Manager

Austin, TX · On-site

Customer Success Manager We are seeking a highly skilled Customer Success Manager to help us build the future of AI brand perception intelligence. Founded in 2023, Handraise is an AI-native narrative ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

DealHub

Customer Success Manager

Austin, TX · On-site +1

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

DealHub

Customer Success Manager

Austin, TX · Remote

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Melio

Customer Success Manager

Austin, TX · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Amazon

AWS Sales Manager, EdTech

Austin, TX · On-site +1

... to manager a team of AWS Account Managers selling into a named set of enterprise EdTech ISV ... This leader will be responsible for driving revenue, customer success, and cloud adoption through ...

BigCommerce

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We connect the tools and systems that power ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

Pax Recruiting

Customer Success Manager

Austin, TX · On-site

About the Role We're seeking a Customer Success Manager who wants to own customer outcomes, build the foundation of Customer Success, and help healthcare practices run stronger businesses through ...

Assa Abloy

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Treeline, Inc.

Customer Success Manager

Austin, TX · On-site

$70K - $90K/yr

This is a unique opportunity to join a rapidly growing company at a pivotal stage as a Customer Success Manager with a focus on Customer Support / CX: * You will be the primary support and guidance ...

Loman AI

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Loman AI is transforming how restaurants handle phone calls with an AI-powered voice platform built specifically for the restaurant industry. Our technology answers calls 24 ...

Amazon

AWS Sales Manager, EdTech

Austin, TX · On-site +1

... to manager a team of AWS Account Managers selling into a named set of enterprise EdTech ISV ... This leader will be responsible for driving revenue, customer success, and cloud adoption through ...

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Customer Success Manager Edtech information

See Austin, TX salary details

$32.2K

$82.3K

$138.8K

How much do customer success manager edtech jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer success manager edtech in Austin, TX is $82,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Austin, TX?

For Customer Success Manager Edtech jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Austin, TX look for?

The top searched job categories for Customer Success Manager Edtech jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Success Manager Edtech jobs?

Cities near Austin, TX with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Austin, TX as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $82,334 per year, or $39.6 per hour.

Customer Success Manager

Austin, TX • On-site

Welligence Energy Analytics
Library and Information Services • 11 - 50 employees
Learn more about Welligence Energy Analyticsexternal

Other

Re-posted 18 days ago

Job description

Interested in Working with Welligence?

If you want to transform energy research, come join our interdisciplinary team of petroleum engineers, data scientists, energy analysts, sales & marketers, and software developers!

Customer Success Manager

In Houston

About Welligence:

Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver commercial upstream, LNG, and energy transition insights worldwide. Through a subscription-based model offering unmatched asset-level transparency, we serve E&P companies, financial institutions, governments, and the service sector—from supermajors to national oil companies. Our team helps clients make smarter decisions on valuations, opportunities, and decarbonization strategies, with a global presence spanning four continents that provides a comprehensive view of the energy landscape.

Role Overview - Customer Success Manager:

As a Customer Success Manager at Welligence, you'll play a pivotal role in shaping the success and growth of our clients and our firm. This position is perfect for someone passionate about driving product adoption, enhancing customer satisfaction, and spotting new business opportunities through strategic client engagement.

Responsibilities:

  • Enhance customer adoption, retention, and satisfaction through effective onboarding, training, and prompt technical support.
  • Develop and implement dynamic client training programs to integrate seamlessly with client workflows, maximizing the value of our services.
  • Identify growth opportunities in client portfolios, offering actionable insights to support account managers.
  • Strengthen relationships to enhance product engagement, broaden our user base, and optimize Welligence subscription value.
  • Utilize engagement and usage metrics to monitor and report on customer health.
  • Maintain meticulous CRM records to track client interactions and opportunities accurately.
  • Work closely with the product development team to channel client feedback and help evolve our offerings

Skills and Experience:

  • Demonstrated success in customer-facing roles, with a strong emphasis on relationship building and customer satisfaction.
  • Proven ability to develop and execute strategies for client retention and expansion.
  • Exceptional communication skills, both verbal and written.
  • Experience in crafting tailored value propositions to meet diverse customer needs.
  • A commercial mindset with a keen ability to discern customer needs and uncover opportunities for growth.
  • Independence and self-motivation, with the ability to thrive in a dynamic, fast-paced environment.
  • Excellent time management and organizational skills.
  • A graduate degree in a relevant field is preferred.
  • Knowledge of or experience in the oil and gas sector is a plus.
  • Familiarity with data and analytics tools (e.g., Tableau, Power BI, or similar platforms) is a plus.

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