About the job Senior Strategic Customer Success Manager Senior Strategic Customer Success Manager ... Experience in workforce development, skills-based learning, or EdTech. * Organized, self-motivated ...
About the job Senior Strategic Customer Success Manager Senior Strategic Customer Success Manager ... Experience in workforce development, skills-based learning, or EdTech. * Organized, self-motivated ...
Senior Strategic Customer Success Manager Remote (Hybrid near Draper, UT or Westlake/Dallas, TX) ... Experience in workforce development, skills-based learning, or EdTech. * Organized, self-motivated ...
Senior Strategic Customer Success Manager Remote (Hybrid near Draper, UT or Westlake/Dallas, TX) ... Experience in workforce development, skills-based learning, or EdTech. * Organized, self-motivated ...
We are Customer Success Manager in Draper, UT, or Westlake/Dallas, TX MUST HAVE: * Bachelor ... Experience in workforce development, skills-based learning, or EdTech * 3-5 years of progressive ...
Quick apply
We are Customer Success Manager in Draper, UT, or Westlake/Dallas, TX MUST HAVE: * Bachelor ... Experience in workforce development, skills-based learning, or EdTech * 3-5 years of progressive ...
Customer success manager Westlake, Texas hold Experience level: Mid-senior Experience required: 3 ... Experience in workforce development, skills-based learning, or EdTech Bachelor's Degree in Sales ...
Customer success manager Westlake, Texas hold Experience level: Mid-senior Experience required: 3 ... Experience in workforce development, skills-based learning, or EdTech Bachelor's Degree in Sales ...
Customer success manager hold
Roanoke, TX · On-site
Customer Success Manager The Senior Strategic CSM owns the Customer Lifecycle for a set of ... Experience in workforce development, skills-based learning, or EdTech. Bachelor's Degree in Sales ...
Customer success manager hold
Roanoke, TX · On-site
Customer Success Manager The Senior Strategic CSM owns the Customer Lifecycle for a set of ... Experience in workforce development, skills-based learning, or EdTech. Bachelor's Degree in Sales ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Arlington, TX · On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Customer Success Manager
Arlington, TX · On-site
The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Quick apply
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
Customer Success Manager
Plano, TX · On-site
Customer Success Manager At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality -- helping hotels across the U.S., Canada, and Mexico deliver ...
Customer Success Manager
Plano, TX · On-site
Customer Success Manager At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality -- helping hotels across the U.S., Canada, and Mexico deliver ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Island is the ideal environment for enterprise work -- security is everywhere without ever getting in the way. The Island Enterprise Platform unifies AI enablement, network ...
Customer Success Manager
Dallas, TX · On-site
Customer Success Manager Island is the ideal environment for enterprise work -- security is everywhere without ever getting in the way. The Island Enterprise Platform unifies AI enablement, network ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
As our Customer Success Manager, you'll be the trusted advisor for a portfolio of strategic healthcare customers -- and one of the first people to define what world-class customer success looks like ...
Customer Success Manager
Dallas, TX · On-site
As our Customer Success Manager, you'll be the trusted advisor for a portfolio of strategic healthcare customers -- and one of the first people to define what world-class customer success looks like ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Coppell, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Dallas, TX · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager Edtech information
See Dallas, TX salary details
$32.1K - $41.8K
4% of jobs
$41.8K - $51.5K
10% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$51.5K - $61.2K
16% of jobs
$61.2K - $70.8K
15% of jobs
The median wage is $74.5K / yr.
$70.8K - $80.5K
14% of jobs
$80.5K - $90.2K
14% of jobs
$92.8K is the 75th percentile. Wages above this are outliers.
$90.2K - $99.8K
10% of jobs
$99.8K - $109.5K
10% of jobs
$109.5K - $119.2K
4% of jobs
$119.2K - $128.8K
2% of jobs
$128.8K - $138.5K
2% of jobs
$32.1K
$82.2K
$138.5K
How much do customer success manager edtech jobs pay per year?
As of Sep 3, 2026, the average yearly pay for customer success manager edtech in Dallas, TX is $82,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $97,900.00 per year, depending on experience, location, and employer.
What is a customer success manager edtech?
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
What does a customer success manager edtech do?
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
What are the key skills and qualifications needed to thrive as a customer success manager edtech?
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
What are popular job titles related to Customer Success Manager Edtech jobs in Dallas, TX?
For Customer Success Manager Edtech jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Edtech jobs in Dallas, TX look for?
The top searched job categories for Customer Success Manager Edtech jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Customer Success Manager Edtech jobs?
Cities near Dallas, TX with the most Customer Success Manager Edtech job openings:
Other
Medical, PTO
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Job description
About the job Senior Strategic Customer Success Manager
Senior Strategic Customer Success Manager
Remote (Hybrid near Draper, UT or Westlake/Dallas, TX)
Job Summary
The Senior Strategic Customer Success Manager (CSM) is responsible for owning the customer lifecycle for a portfolio of strategic accounts from onboarding and implementation through adoption, renewal, and growth. This role requires building strong, trusted relationships, ensuring measurable business outcomes, and acting as a customer advocate. The CSM will collaborate closely with Sales and other internal teams to design and execute customer success plans that drive long-term value and retention.
Responsibilities
- Serve as the primary point of contact for strategic accounts, overseeing onboarding, adoption, renewal, and expansion.
- Anticipate customer needs and proactively address challenges to ensure seamless account health and retention.
- Successfully onboard customers by guiding deployment, adoption, and full utilization of services.
- Monitor customer experience using internal tools and metrics, taking timely action to improve satisfaction and value realization.
- Act as a trusted advisor, building strong executive-level relationships and helping customers define and achieve success.
- Collaborate with Account Executives, Account Managers, and cross-functional partners to align customer success efforts with growth strategies.
- Facilitate business reviews, trainings, webinars, and other key engagements to drive customer adoption and outcomes.
- Respond directly to technical inquiries when possible, or coordinate with internal experts to resolve customer issues.
- Prepare and deliver compelling presentations tailored to customer needs and goals.
- Travel up to 50% as required to support customer engagements.
- Bachelors degree in Sales or equivalent professional experience.
- 35 years of progressive experience in customer success, sales, consulting, or technical enablement.
- Strong background working with Gainsight and Salesforce.
- Experience implementing new processes within customer success functions.
- Proven ability to build executive-level relationships and drive adoption within enterprise accounts.
- Understanding of SaaS environments, including license management, onboarding, training, and success measurement.
- Excellent communication, customer service, and presentation skills.
- Experience in workforce development, skills-based learning, or EdTech.
- Organized, self-motivated, and capable of thriving in a fast-paced, entrepreneurial environment.
- Technical aptitude with development and IT solutions.
- Experience facilitating executive business reviews and strategy sessions.
- Prior success navigating complex enterprise customer relationships.
- Remote role with hybrid expectations for applicants located within 45 miles of Draper, UT, or Westlake/Dallas, TX offices (on-site Tuesday - Thursday; remote flexibility Monday & Friday).
- Mission-driven culture focused on innovation and lifelong learning.
- Blended remote and hybrid workplace flexibility.
- Strong commitment to diversity, belonging, and team member growth.
- Comprehensive benefits including competitive compensation, medical coverage, unlimited PTO, Summer Fridays, wellness reimbursements, professional development funds, and more.